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Audio Advisor Inc. Reviews - 1,339 Review - 9.6/10

Dec 3, 2024
Audio Advisor sells a range of top-quality, name-brand high-end audio components, accessories, audio-visual furniture and related books.
Circle of Excellence - Audio Advisor Inc.

2022
Winner

Circle of
Excellence

6 years

Audio Advisor Inc. Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%88%

Neutral

9%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Audio Advisor Inc.

Showing 141 - 160 of 1,339

Online Shopper

Post-Delivery Feedback

Oct 22, 2024

I always receive your emails and learned that one should replace their turn table belt every 5 years or so. Mine on my original REGA Planner 3 is the original belt. Probably 35 to 40 years old. I was very excited to find a replacement online at Audio Advisor. Thank you

Brian

Site Experience Feedback

Oct 13, 2024

Overall a good experience. The demo unit I purchased didn’t describe condition which it should.


Post-Delivery Feedback

Oct 22, 2024

I purchased a demo phono preamp. The unit was defective, am returning. In speaking to customer support the person I spoke with seemed a bit bored with the whole thing and was not real helpful with a recommended replacement. AA is unable to email a return label, can only send a code which doesn’t work where I take my returns so they are mailing the label. Overall not a bad experience, but not the best.

NS67

Site Experience Feedback

Oct 21, 2024

I was looking for a non-Amazon store to try to support smaller businesses which is near impossible nowadays. The option to buy a demo set of headphones for a discount was nice, and even if I wanted new, the price was the same or better than any other retailer I could find. Looking forward to listening.

Marty H.

Site Experience Feedback

Oct 21, 2024

Easy online purchase

Mark S

Site Experience Feedback

Oct 13, 2024

Great products, good price, nice selection and EZ to understand and use.


Post-Delivery Feedback

Oct 21, 2024

Great equipment for a good price!

manchap

Site Experience Feedback

Oct 20, 2024

Its always easy to navigate and no surprises. You guys always have what i need and are reliable.

Mark S

Site Experience Feedback

Oct 12, 2024

EZ to use and understand!


Post-Delivery Feedback

Oct 20, 2024

Great audio gear and good price Thanks!

RMH

Site Experience Feedback

Oct 11, 2024

The transaction was very smooth,


Post-Delivery Feedback

Oct 19, 2024

I highly recommend Audio Advisor to all Audiophiles who want good service & excellent audio selections

Ray K

Site Experience Feedback

Oct 19, 2024

Easy to find the item I was looking for, at a lower price I was waiting for.

Tom

Site Experience Feedback

Oct 19, 2024

Tom

Aidan

Site Experience Feedback

Oct 18, 2024

It was good. Super simple.

Em

Site Experience Feedback

Oct 17, 2024

Great.

RandyRadio

Post-Delivery Feedback

Oct 17, 2024

Knowledgeable and courteous advice with very fast shipping.

Smooth shopping experience

Site Experience Feedback

Oct 17, 2024

Search for Items was easy with sufficient level of details. Navigating across pages also went smoothly.

Toby

Site Experience Feedback

Oct 16, 2024

Found just what I wanted checkout system is seemingly a little buggy & there’s some listed demo stuff that go to dead links or don’t seem to be available in spite of linking thru a similar product.

DHB1

Site Experience Feedback

Oct 16, 2024

I have wanting to get into steaming and like to get great deals on demo products. I've had my eye on the iFi streamer for some time and decided now is the time to get it before it is gone.

Online Shopper

Post-Delivery Feedback

Oct 16, 2024

Product I wanted. Quick Delivery

Online Shopper

Site Experience Feedback

Oct 16, 2024

Everything was smoothe and easy

Mustang man

Post-Delivery Feedback

Oct 15, 2024

I don’t have anything bad to say about my purchase. Staff was good. Product was good. Wish more variety of my audio was available but I still got very close to what I wanted.

Jazzguy

Post-Delivery Feedback

Oct 14, 2024

Customer service representative helped me decide on the specific speakers I bought. Dali Oberon 1 are excellent.