Home > Electronics > Audio Advisor Inc.

Audio Advisor Inc. Reviews - 1,339 Review - 9.6/10

Dec 3, 2024
Audio Advisor sells a range of top-quality, name-brand high-end audio components, accessories, audio-visual furniture and related books.
Circle of Excellence - Audio Advisor Inc.

2022
Winner

Circle of
Excellence

6 years

Audio Advisor Inc. Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%88%

Neutral

9%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Audio Advisor Inc.

Showing 201 - 220 of 1,339

Loyally Amazon

Site Experience Feedback

Sep 28, 2024

It was fine. However, I would have preferred to make the purchase with Amazon. They did not the item in the preferred color. So I went to Crutchfield first because of name recognition and they no longer carried the product. Bowers & Wilkins Formation Wedge. The reason I am filing out the survey is because my son is a marketer and has created a survey for my small construction company. Your site is fine, however, I have not received my purchase or dealt with Audio Advisor yet. So my customer satisfaction is yet to be determined. Best regards

Lqw Prq

Post-Delivery Feedback

Sep 28, 2024

Great experience purchasing and receiving product. Unfortunately, I ordered the wrong product and had to return it promptly. Very smooth process overall.

No thanks

Site Experience Feedback

Sep 27, 2024

I would have liked to have seen a final breakdown of all charges, including sales tax, on at least one of the last few pages.

BlairW

Site Experience Feedback

Sep 27, 2024

Happy to find the shelf pegs I need for my Salamander rack.

mikehot

Site Experience Feedback

Sep 27, 2024

pleasant experience excellent product price and value easy and quick to order

Loud1

Post-Delivery Feedback

Sep 26, 2024

Although the product was a Demo, it was packaged and looked new. Being a Demo it saved me a considerable amount. I have mentioned Audio Advisor to friends and they seem to share a positive opinion of them.

spear

Post-Delivery Feedback

Sep 26, 2024

TV cable arrived quickly and improved quality of picture

Bassbadass

Site Experience Feedback

Sep 26, 2024

I had a great experience, and founds some deals ๐Ÿ‘๐Ÿผ

Rad Brad

Post-Delivery Feedback

Sep 25, 2024

I decided to upgrade my speaker cable from Audioquest Type 4 series to a upgrade of Audioquest Type 8. This purchase was a bulk item purchase where it's just actual unfinished speaker wire with no connectors , I the customer must add on the wire connections , when buying a custom bulk item , I bought a 7 foot length of this particular wire . I am satisfied with my purchase and understood what I was buying, the website offers a detailed description, I also know such items are not returnable usually for bulk item buys .

Marco

Site Experience Feedback

Sep 25, 2024

I have been buying from AudioAdvisor for many years

Online Shopper

Post-Delivery Feedback

Sep 25, 2024

Due to amount of purchase appreciated confirmation of order

Dave

Site Experience Feedback

Sep 24, 2024

I had a question to which sales consultant Brian Orcutt responded helpfully and promptly via email. I appreciated that and entered my order.

Cecil

Site Experience Feedback

Sep 24, 2024

Fairly easy to find what I was looking for today.

Maddi

Site Experience Feedback

Sep 23, 2024

Had the universal cover I needed however it is currently out of stock.

Lou

Post-Delivery Feedback

Sep 23, 2024

I have never purchased any isolation products for my older model Dual turntable. It's a temperamental piece of gear and the isolation feet I bought from AA were affordable, quickly delivered, and they do so much to buffer the vibrations on my media stand. It is a night and day difference and makes listening to records in my space that much better!

Online Shopper

Site Experience Feedback

Sep 22, 2024

good

x

Site Experience Feedback

Sep 22, 2024

z

heraclitusx

Post-Delivery Feedback

Sep 22, 2024

I was in need of an audioquest cinnamon 3m usb audio cable. Not really happy with the price $150usd for a 9 foot cord; it was also backordered for 7-10 days. I wasn't happy waiting for it, but it obviously isn't a life or death item. Audio Advisor delivered it right on time and i love how it sounds!

Jose

Site Experience Feedback

Sep 09, 2024

Good. Easy to find products using the search box. Bad. Extremely expensive shipping costs to Puerto Rico.

Roger

Post-Delivery Feedback

Sep 22, 2024

Item was easy to find via the menus, was available at the normal fixed price and was delivered promptly through USPS.