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Audio Advisor Inc. Reviews - 1,343 Review - 9.6/10

Nov 24, 2024
Audio Advisor sells a range of top-quality, name-brand high-end audio components, accessories, audio-visual furniture and related books.
Circle of Excellence - Audio Advisor Inc.

2022
Winner

Circle of
Excellence

6 years

Audio Advisor Inc. Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%88%

Neutral

10%8%

Negative

2%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Audio Advisor Inc.

Showing 121 - 140 of 1,343

RandyRadio

Post-Delivery Feedback

Oct 17, 2024

Knowledgeable and courteous advice with very fast shipping.

Smooth shopping experience

Site Experience Feedback

Oct 17, 2024

Search for Items was easy with sufficient level of details. Navigating across pages also went smoothly.

Toby

Site Experience Feedback

Oct 16, 2024

Found just what I wanted checkout system is seemingly a little buggy & there’s some listed demo stuff that go to dead links or don’t seem to be available in spite of linking thru a similar product.

DHB1

Site Experience Feedback

Oct 16, 2024

I have wanting to get into steaming and like to get great deals on demo products. I've had my eye on the iFi streamer for some time and decided now is the time to get it before it is gone.

Online Shopper

Post-Delivery Feedback

Oct 16, 2024

Product I wanted. Quick Delivery

Online Shopper

Site Experience Feedback

Oct 16, 2024

Everything was smoothe and easy

Mustang man

Post-Delivery Feedback

Oct 15, 2024

I don’t have anything bad to say about my purchase. Staff was good. Product was good. Wish more variety of my audio was available but I still got very close to what I wanted.

Jazzguy

Post-Delivery Feedback

Oct 14, 2024

Customer service representative helped me decide on the specific speakers I bought. Dali Oberon 1 are excellent.

JS

Site Experience Feedback

Sep 22, 2024

Found product through google search for the entry parasound phonopreamp. Delighted to find this upgrade at a used price from AA, whose products, level of communication website and staff) and efficiency have been top notch with a half dozen prior purchases.


Post-Delivery Feedback

Oct 14, 2024

I've bought a number of discounted and open box products from AudioAdvisor in recent years (generally paying full retail only for accessories). There are often great deals/promotions available on categories/products I'm interested in, and even if I'm not "buying", AudioAdvisor website and print catalogues are extremely informative about their products and the tech trends underlying this pastime about which many of us are so passionate. Visiting their site/catalogue is always immensely informative, whether I'm buying or just browsing.

Online Shopper

Site Experience Feedback

Oct 13, 2024

Overall audio advisor is very easy to work with customer oriented. I have been purchasing from them for over 10 years.

Vinyl Man

Post-Delivery Feedback

Oct 13, 2024

Audio Advisor has a wide selection of high quality stereo components. Their website is easy to navigate.

Revo

Site Experience Feedback

Oct 13, 2024

None

Jeff audio

Site Experience Feedback

Sep 30, 2024

found it and couldn't the price was that low.

Dude

Site Experience Feedback

Oct 11, 2024

Wanted to purchase a clearance item,a Vicent Pho-500 in silver supposed to be $419, add to cart button, could not order. called next day, item not in his system, but 2 days later, item still shows up with no stock

Online Shopper

Site Experience Feedback

Oct 11, 2024

Good! I like ordering from AA - Often have stuff in stock and just what I am looking for

Scottman

Site Experience Feedback

Oct 11, 2024

Always good working with Audio Advisor staff and website.

Online Shopper

Post-Delivery Feedback

Oct 11, 2024

I’m in the process of returning my purchase, but I still want to buy from you.

Marley

Site Experience Feedback

Oct 04, 2024

It was a fast smooth process, just the way I like it! The price was right too!


Post-Delivery Feedback

Oct 10, 2024

It was and always is a great experience buying from AudioAdvisors! Their team is very professional and know exactly what they are talking about. Shopping and buying is very easy and fun with Audioadvisor! I highly recommend it! Their items are of great quality!

Carlitos

Post-Delivery Feedback

Oct 09, 2024

I always have a good experience with audio advisor!

Cleaner

Site Experience Feedback

Oct 09, 2024

All went well