Audio Advisor Inc. Reviews - 1,343 Review - 9.6/10
2022
Winner
Circle of
Excellence
6 years
Audio Advisor Inc. Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 88% |
Neutral | 10% | 8% |
Negative | 2% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Audio Advisor Inc.
Showing 101 - 120 of 1,343
Badger
Site Experience Feedback
Oct 25, 2024
It’s easy to find the item I was looking for, and the prices were right.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Simba
Site Experience Feedback
Oct 25, 2024
Easily navigated....no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Classy
Site Experience Feedback
Oct 01, 2024
The review of products and costs was very good. But, when I placed the order, the system was really "glitchy". It constantly booted me out or I had to enter information 1 letter at a time (then it would reboot) over and over again. It did get done, but took way too long, and was very frustrating.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Classy
Post-Delivery Feedback
Oct 24, 2024
It's easy to buy from AA - just make sure you know what you want.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Dvdk
Site Experience Feedback
Oct 13, 2024
I have purchased from Audio Advisor years ago and I send new audiophiles to Audio Advisor for help. They never let me down. This time I knew exactly what I wanted and you had it! Thanks so much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Curley
Site Experience Feedback
Oct 24, 2024
Longstanding customer, always satisfied.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
AK
Post-Delivery Feedback
Oct 24, 2024
Very timely order
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rawhammer reviewer
Site Experience Feedback
Oct 23, 2024
Very good site. Easy to find what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mick
Post-Delivery Feedback
Oct 22, 2024
Excellent purchase as always Audio Advisor was with me all the way i am very impressed with my purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 22, 2024
I always receive your emails and learned that one should replace their turn table belt every 5 years or so. Mine on my original REGA Planner 3 is the original belt. Probably 35 to 40 years old. I was very excited to find a replacement online at Audio Advisor. Thank you
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Brian
Site Experience Feedback
Oct 13, 2024
Overall a good experience. The demo unit I purchased didn’t describe condition which it should.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Brian
Post-Delivery Feedback
Oct 22, 2024
I purchased a demo phono preamp. The unit was defective, am returning. In speaking to customer support the person I spoke with seemed a bit bored with the whole thing and was not real helpful with a recommended replacement. AA is unable to email a return label, can only send a code which doesn’t work where I take my returns so they are mailing the label. Overall not a bad experience, but not the best.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
NS67
Site Experience Feedback
Oct 21, 2024
I was looking for a non-Amazon store to try to support smaller businesses which is near impossible nowadays. The option to buy a demo set of headphones for a discount was nice, and even if I wanted new, the price was the same or better than any other retailer I could find. Looking forward to listening.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marty H.
Site Experience Feedback
Oct 21, 2024
Easy online purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark S
Site Experience Feedback
Oct 13, 2024
Great products, good price, nice selection and EZ to understand and use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark S
Post-Delivery Feedback
Oct 21, 2024
Great equipment for a good price!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
manchap
Site Experience Feedback
Oct 20, 2024
Its always easy to navigate and no surprises. You guys always have what i need and are reliable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark S
Site Experience Feedback
Oct 12, 2024
EZ to use and understand!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark S
Post-Delivery Feedback
Oct 20, 2024
Great audio gear and good price Thanks!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
RMH
Site Experience Feedback
Oct 11, 2024
The transaction was very smooth,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RMH
Post-Delivery Feedback
Oct 19, 2024
I highly recommend Audio Advisor to all Audiophiles who want good service & excellent audio selections
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Ray K
Site Experience Feedback
Oct 19, 2024
Easy to find the item I was looking for, at a lower price I was waiting for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tom
Site Experience Feedback
Oct 19, 2024
Tom
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aidan
Site Experience Feedback
Oct 18, 2024
It was good. Super simple.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Em
Site Experience Feedback
Oct 17, 2024
Great.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »