Home > Electronics > Audio Advisor Inc.

Audio Advisor Inc. Reviews - 1,347 Review - 9.6/10

Nov 22, 2024
Audio Advisor sells a range of top-quality, name-brand high-end audio components, accessories, audio-visual furniture and related books.
Circle of Excellence - Audio Advisor Inc.

2022
Winner

Circle of
Excellence

6 years

Audio Advisor Inc. Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.6 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%89%

Neutral

9%8%

Negative

2%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Audio Advisor Inc.

Showing 81 - 100 of 1,347

M

Post-Delivery Feedback

Oct 30, 2024

Thank you for fast shipping and a great product definitely grateful for how fast it got to me.

Online Shopper

Site Experience Feedback

Oct 29, 2024

none

geoffbrwn67

Post-Delivery Feedback

Oct 28, 2024

Surprised at the speed of the delivery. Quality packaging and product value is top notch. Will definitely shop here again

Gopher

Site Experience Feedback

Oct 28, 2024

Website was clean, well organized and easy to use.

slurrypumper

Site Experience Feedback

Oct 21, 2024

All good.

Baxter

Site Experience Feedback

Oct 28, 2024

The experience was fine

physicist

Site Experience Feedback

Oct 28, 2024

Seems ok.

Audiotech

Site Experience Feedback

Oct 28, 2024

It was good

Phid

Site Experience Feedback

Oct 23, 2024

All good and easy

Mike

Site Experience Feedback

Oct 28, 2024

Thanks for an easy experience

Online Shopper

Site Experience Feedback

Oct 27, 2024

I had a lot of trouble using PayPal. I order a lot though from other sites that use PayPal and I generally don't have issues.

Online Shopper

Site Experience Feedback

Oct 27, 2024

Good

No nonsense

Site Experience Feedback

Oct 17, 2024

So far so good ship the item promptly,,, thanks

KFC

Site Experience Feedback

Oct 11, 2024

This has been first online purchase and it went really well


Post-Delivery Feedback

Oct 26, 2024

First time venturing into the world of dedicated headphone amplifier and solid headphones. The combination of tubes and planar magnetic has been a real joy and I am only getting started. AA was easy to work with, accommodating when I realized some of the products were backordered, and flexible about changing the order WITHOUT ANY HASSLE. Real top notch communication and customer service.

Audio Advisor recommend

Site Experience Feedback

Oct 26, 2024

I have been a satisfied customer with them for years. Excellent service as always.

Wulf

Site Experience Feedback

Oct 25, 2024

Wibsite r gud.

Badger

Site Experience Feedback

Oct 25, 2024

It’s easy to find the item I was looking for, and the prices were right.

Simba

Site Experience Feedback

Oct 25, 2024

Easily navigated....no issues.

Classy

Site Experience Feedback

Oct 01, 2024

The review of products and costs was very good. But, when I placed the order, the system was really "glitchy". It constantly booted me out or I had to enter information 1 letter at a time (then it would reboot) over and over again. It did get done, but took way too long, and was very frustrating.


Post-Delivery Feedback

Oct 24, 2024

It's easy to buy from AA - just make sure you know what you want.

Dvdk

Site Experience Feedback

Oct 13, 2024

I have purchased from Audio Advisor years ago and I send new audiophiles to Audio Advisor for help. They never let me down. This time I knew exactly what I wanted and you had it! Thanks so much.