Home > Electronics > Audio Advisor Inc.

Audio Advisor Inc. Reviews - 1,347 Review - 9.6/10

Nov 22, 2024
Audio Advisor sells a range of top-quality, name-brand high-end audio components, accessories, audio-visual furniture and related books.
Circle of Excellence - Audio Advisor Inc.

2022
Winner

Circle of
Excellence

6 years

Audio Advisor Inc. Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.6 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%89%

Neutral

9%8%

Negative

2%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Audio Advisor Inc.

Showing 61 - 80 of 1,347

MS

Site Experience Feedback

Nov 04, 2024

Website ok

Anon

Post-Delivery Feedback

Nov 04, 2024

My question was in regard to the thickness of the "sonic saucers" which is not stated by the manufacturer. Without even providing the item number, the support person knew the product and was able to provide an estimate of the dimension. I was pleasantly surprised that he knew the offerings so well.

Rusty

Site Experience Feedback

Nov 04, 2024

Item not in stock

Iceman119

Site Experience Feedback

Nov 03, 2024

Selection was great very detail description of the items with great photos

Online Shopper

Site Experience Feedback

Nov 03, 2024

Easy website to navigate

AJD3

Site Experience Feedback

Nov 03, 2024

Excellent array of products - easy to find and read about different items

Online Shopper

Site Experience Feedback

Nov 03, 2024

Good experience

Online Shopper

Site Experience Feedback

Nov 03, 2024

good

joey

Site Experience Feedback

Nov 03, 2024

Always pleased with the expertise and knowledge from Brian O. Always easy to understand and have purchased floor speakers and turntable from his guidance.

BigJr

Site Experience Feedback

Nov 02, 2024

It was easy to find the product and simple to purchase.

Online Shopper

Post-Delivery Feedback

Nov 02, 2024

poor packaging. amplifier box put in a big box with no packing around it. Amp box crushed in one corner. Poor packaging will likely make me use another seller for my next purchase.

AlexR

Site Experience Feedback

Nov 02, 2024

Good experience. Found what I was looking for at a good price.

Patrick

Post-Delivery Feedback

Nov 02, 2024

You guys had the products I was looking for, had them for a fair price and they arrived very quickly. Thank you!

vkhong

Site Experience Feedback

Oct 19, 2024

Site is easy to navigate, products are easy to find, and prices are reasonable.


Post-Delivery Feedback

Nov 01, 2024

Responsive and helpful sales and customer service process. Prices are reasonable.

Online Shopper

Site Experience Feedback

Nov 01, 2024

Smooth online purchase experience. Unbeatable 60-day satisfaction guarantee

DW

Site Experience Feedback

Oct 31, 2024

Well designed site with detailed information on the products. Fair price for product.

GREG

Post-Delivery Feedback

Oct 31, 2024

I have not yet used the product, so cannot comment on its effectiveness..

Online Shopper

Post-Delivery Feedback

Oct 30, 2024

The project wall mount is amazing quality. Pricey but worth it. Highly recommend if needing a turntable wall mount

Raymond

Site Experience Feedback

Oct 21, 2024

Little ad buttons overlay page and are difficult or impossible to move out of the way or delete.


Post-Delivery Feedback

Oct 30, 2024

Order, even "backordered" items arrived in less than a week with a weekend in the middle.

Trevor

Post-Delivery Feedback

Oct 30, 2024

Best discounts on demo gear anywhere online! I always check here for demo discounts before going anywhere else.