1A Auto Parts Reviews - 10,218 Review - 9.1/10
2022
Winner
Circle of
Excellence
16 years
1A Auto Parts Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for 1A Auto Parts
Showing 61 - 80 of 10,218
Nuggett
Site Experience Feedback
Nov 20, 2024
I was very happy with everything about this experience very detailed information about the products average price. It was a good experience.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Je
Site Experience Feedback
Nov 20, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Very fast efficient and easy to navigate the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Owen
Post-Delivery Feedback
Nov 20, 2024
1A auto delivered earlier than the predetermined time presented to me which was already quick to begin with. Everything I ordered came with no issues and there was nothing wrong with the parts I ordered. I love ordering from 1A auto cause they have a huge selection great prices and quick shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Handsome
Site Experience Feedback
Nov 20, 2024
I have a great time ordering my order. It is simple, I only need 2parts . It is there.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marty
Site Experience Feedback
Nov 20, 2024
Easy to order
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Marty
Site Experience Feedback
Nov 20, 2024
Was simple and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
c
Site Experience Feedback
Nov 20, 2024
very easy to work with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tonneau Cover
Site Experience Feedback
Nov 20, 2024
Was shipped the wrong Tonneau Cover for my 2012 Chevrolet Silverado 1500...
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Ab
Site Experience Feedback
Nov 20, 2024
Beast site ever
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Nov 20, 2024
The online experience was seamless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jacob S
Site Experience Feedback
Nov 20, 2024
I like how there’s videos of how to install on the specific vehicle and gives all the specs on the part to make sure it’s what I want. The prices are always pretty reasonable, I never feel like I’m over paying. And the ease of checkout is very nice also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mopar94
Site Experience Feedback
Nov 20, 2024
Great super easy process. 10 out of 10
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
It was two easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Logan R
Site Experience Feedback
Nov 20, 2024
I have ordered in the past and I love the oem options. I replaced the suspension on my 05 tahoe with this same brand and have no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ntes607
Site Experience Feedback
Nov 20, 2024
The only issue with my shopping experience was that there wasn't a timing belt available for this model car (2013 Honda Fit) so I'll have to buy that elsewhere. It would've been convenient if I could buy everything here on 1aauto.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bill
Site Experience Feedback
Nov 20, 2024
Smooth Transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kyle
Site Experience Feedback
Nov 20, 2024
Always a great experience with these guys. Parts always fit and arrive in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charles H.
Site Experience Feedback
Nov 20, 2024
Easy to use and quick. Very satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tom
Site Experience Feedback
Nov 20, 2024
I have always had great a great experience ordering from you. I also watch your youtube videos for service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »