Home > Automotive > 1A Auto Parts

1A Auto Parts Reviews - 10,218 Review - 9.1/10

Nov 22, 2024
1A Auto is a leading online aftermarket auto parts retailer that offers a large selection of high quality auto parts, expert US customer support, and fast and free same day shipping. With a guaranteed fit and thousands of how-to videos for novice and expert DIYers, our goal is to empower you to do your own auto repairs.
Circle of Excellence - 1A Auto Parts

2022
Winner

Circle of
Excellence

16 years

1A Auto Parts Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.2 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%83%

Neutral

12%13%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for 1A Auto Parts

Showing 61 - 80 of 10,218

Nuggett

Site Experience Feedback

Nov 20, 2024

I was very happy with everything about this experience very detailed information about the products average price. It was a good experience.

Je

Site Experience Feedback

Nov 20, 2024

It was good

Online Shopper

Site Experience Feedback

Nov 20, 2024

Very fast efficient and easy to navigate the site.

Owen

Post-Delivery Feedback

Nov 20, 2024

1A auto delivered earlier than the predetermined time presented to me which was already quick to begin with. Everything I ordered came with no issues and there was nothing wrong with the parts I ordered. I love ordering from 1A auto cause they have a huge selection great prices and quick shipping.

Handsome

Site Experience Feedback

Nov 20, 2024

I have a great time ordering my order. It is simple, I only need 2parts . It is there.

Marty

Site Experience Feedback

Nov 20, 2024

Easy to order

Marty

Site Experience Feedback

Nov 20, 2024

Was simple and easy

c

Site Experience Feedback

Nov 20, 2024

very easy to work with

Tonneau Cover

Site Experience Feedback

Nov 20, 2024

Was shipped the wrong Tonneau Cover for my 2012 Chevrolet Silverado 1500...

Ab

Site Experience Feedback

Nov 20, 2024

Beast site ever

Mike

Site Experience Feedback

Nov 20, 2024

The online experience was seamless.

Jacob S

Site Experience Feedback

Nov 20, 2024

I like how there’s videos of how to install on the specific vehicle and gives all the specs on the part to make sure it’s what I want. The prices are always pretty reasonable, I never feel like I’m over paying. And the ease of checkout is very nice also.

Mopar94

Site Experience Feedback

Nov 20, 2024

Great super easy process. 10 out of 10

Online Shopper

Site Experience Feedback

Nov 20, 2024

It was two easy

Logan R

Site Experience Feedback

Nov 20, 2024

I have ordered in the past and I love the oem options. I replaced the suspension on my 05 tahoe with this same brand and have no issues

Ntes607

Site Experience Feedback

Nov 20, 2024

The only issue with my shopping experience was that there wasn't a timing belt available for this model car (2013 Honda Fit) so I'll have to buy that elsewhere. It would've been convenient if I could buy everything here on 1aauto.

Bill

Site Experience Feedback

Nov 20, 2024

Smooth Transaction

Kyle

Site Experience Feedback

Nov 20, 2024

Always a great experience with these guys. Parts always fit and arrive in a timely manner.

Charles H.

Site Experience Feedback

Nov 20, 2024

Easy to use and quick. Very satisfied.

Tom

Site Experience Feedback

Nov 20, 2024

I have always had great a great experience ordering from you. I also watch your youtube videos for service.