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1A Auto Parts Reviews - 10,218 Review - 9.1/10

Nov 22, 2024
1A Auto is a leading online aftermarket auto parts retailer that offers a large selection of high quality auto parts, expert US customer support, and fast and free same day shipping. With a guaranteed fit and thousands of how-to videos for novice and expert DIYers, our goal is to empower you to do your own auto repairs.
Circle of Excellence - 1A Auto Parts

2022
Winner

Circle of
Excellence

16 years

1A Auto Parts Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.2 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%83%

Neutral

12%13%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for 1A Auto Parts

Showing 41 - 60 of 10,218

Zyppygc

Site Experience Feedback

Nov 20, 2024

Easy to find the parts

Online Shopper

Post-Delivery Feedback

Nov 20, 2024

Generate parts didn’t have to return anything. It came out of reasonable time. There’s no reason why I wouldn’t order or tell anybody else about them.

Woo

Site Experience Feedback

Nov 06, 2024

1A was the only site I found towing mirrors for my 2001 f150 supercrew cab


Post-Delivery Feedback

Nov 20, 2024

The product that I was looking for was hard to find I tried different online sites and even tried truck accessory shops in the area and nobody could come through but 1A did and I'm totally satisfied.

Satisfied customer

Site Experience Feedback

Oct 25, 2024

Having viewed many you tube videos of your parts along with the installation show you are committed to your products and customers.


Post-Delivery Feedback

Nov 20, 2024

The purchase was smooth and you videos answered any questions i had on installation.

Chilango69

Site Experience Feedback

Nov 20, 2024

Thanks

Cruz

Site Experience Feedback

Nov 20, 2024

I love shopping for my car parts here they are high quality parts,and great pricing

Big "B"

Site Experience Feedback

Nov 20, 2024

Great price. Half of the dealers price. And will have it in the same amount of time.

Jack

Site Experience Feedback

Nov 20, 2024

Easy informative

Online Shopper

Site Experience Feedback

Nov 20, 2024

So far I am satisfied with the order and the price just waiting to get it

Noop

Site Experience Feedback

Nov 20, 2024

Great Awsome have used y’all in the past

Online Shopper

Site Experience Feedback

Nov 20, 2024

Great experience

Online Shopper

Site Experience Feedback

Nov 20, 2024

Won't know till I get the part

Fix

Site Experience Feedback

Nov 20, 2024

Great!

Joep

Site Experience Feedback

Nov 20, 2024

Everything good and ok.

Marin

Site Experience Feedback

Nov 20, 2024

Good

JD

Site Experience Feedback

Nov 20, 2024

Easy to navigate through all, Easy check out, great value .

Bobmontoya

Site Experience Feedback

Nov 20, 2024

Alway deliver good stuff, easy to deal with, even with returns.

Online Shopper

Site Experience Feedback

Nov 20, 2024

none

Nano

Site Experience Feedback

Nov 20, 2024

I love the deals 1A auto have no bad comments

BURNSBURTON

Site Experience Feedback

Nov 20, 2024

This website made it easy to find what I needed for my vehicle.