1A Auto Parts Reviews - 10,526 Review - 9.1/10
2022
Winner
Circle of
Excellence
16 years
1A Auto Parts Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Recent Reviews for 1A Auto Parts
Showing 101 - 120 of 10,526
Disnuts
Site Experience Feedback
Nov 22, 2024
Simple i needed parts that you guys had in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Xena
Site Experience Feedback
Nov 22, 2024
I have preferred parts in the past for my fj. Always had what I needed for a good price and delivered in a timely manner. Never had a problem with the parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Kidd
Site Experience Feedback
Nov 22, 2024
Easy to navigate site, easy to find right part. Have always used standard shipping. Order most of my parts here unless I need to have it in the next day or two. Everything I ordered has been correctly shipped
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Hollywood1A
Site Experience Feedback
Nov 22, 2024
Trim package selection is needed i feel to generate parts that 100% sure fit . I.e i have an 07 Forerunner Sport Edition with a 4.7 and X-reas suspension and the brake rotors have 2 options .. or maybe verify exact fitment by VIN . Thanks 1A !!
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 22, 2024
Correct part delivered next day. Very happy with web site and service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Buzz
Site Experience Feedback
Nov 22, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Nov 22, 2024
So far so good, hope this fits and is the right part for my vehicle. The online part match selection/confirmation was nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Josh
Site Experience Feedback
Nov 22, 2024
Very satisfied with the experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Super hot
Site Experience Feedback
Nov 22, 2024
The experience was really great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Love
Site Experience Feedback
Nov 22, 2024
All went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mason
Site Experience Feedback
Nov 22, 2024
great site, will use again.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
G$
Site Experience Feedback
Nov 22, 2024
Very satisfied with, your service and prompt delivery of items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John
Site Experience Feedback
Nov 22, 2024
Good satisfied although I have not received the items yet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Matt
Site Experience Feedback
Nov 22, 2024
1A auto has been my go to parts supplier for 4-5 years now and they have always been great in all aspects of all my orders with them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AB
Site Experience Feedback
Nov 22, 2024
seamless, i like it, and the quality of the parts
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Jim C.
Site Experience Feedback
Nov 22, 2024
I sent a request to verify the brake pads and rotors would fit my car. I received a quick reply to confirm. I placed the order based on the response from Sydney. Thank You for the good customer service!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bigbite
Site Experience Feedback
Nov 22, 2024
Glad to find this site! I am looking forward to installing these critical parts on my vehicle. I am very happy with the easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Dale
Site Experience Feedback
Nov 22, 2024
Because of your how to videos on the Internet, I have purchased my shocks from you today. Your layout is extremely easy to follow and allows me to review several different brands and pricing.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
RED
Site Experience Feedback
Nov 22, 2024
Good look up part information
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »