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1A Auto Parts Reviews - 10,526 Review - 9.1/10

Nov 24, 2024
1A Auto is a leading online aftermarket auto parts retailer that offers a large selection of high quality auto parts, expert US customer support, and fast and free same day shipping. With a guaranteed fit and thousands of how-to videos for novice and expert DIYers, our goal is to empower you to do your own auto repairs.
Circle of Excellence - 1A Auto Parts

2022
Winner

Circle of
Excellence

16 years

1A Auto Parts Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.2 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%83%

Neutral

12%13%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

8.2 out of 10

Recent Reviews for 1A Auto Parts

Showing 121 - 140 of 10,526

Enano

Site Experience Feedback

Nov 22, 2024

Finish project truck

Big Lou

Site Experience Feedback

Nov 22, 2024

Good prices and fast delivery

Jackhardbody

Site Experience Feedback

Nov 22, 2024

Very good so far. No problems at the moment

Max

Site Experience Feedback

Nov 22, 2024

Quick and easy order placement

Jim

Site Experience Feedback

Nov 22, 2024

The price was great, and shipping is reasonable!

Gp

Site Experience Feedback

Nov 14, 2024

It was great

Shueixbri

Site Experience Feedback

Nov 22, 2024

N/a

BigMike 6371

Site Experience Feedback

Nov 22, 2024

No worries on making sure parts would work on my truck and that’s a relief

X MAYNE

Site Experience Feedback

Nov 22, 2024

It was smooth and well. Great deal and quality parts. I have great experiences with this site.

Ian Roistacher

Site Experience Feedback

Nov 22, 2024

The website was easy to navigate. The you tube videos are highly informative and the price is unbeatable!

Pixie

Site Experience Feedback

Nov 22, 2024

It was very easy. I liked that it doubled checked capability.

Online Shopper

Site Experience Feedback

Nov 22, 2024

Cheap and easy solutions for young adults.

Jay

Site Experience Feedback

Nov 08, 2024

It was quick and easy to navigate also the price for everything was perfect. Check out experience was awesome. Thank you!


Post-Delivery Feedback

Nov 22, 2024

Fast delivery and great products!

Tweet

Site Experience Feedback

Nov 22, 2024

Great!!!!

Lala

Site Experience Feedback

Nov 22, 2024

Great, straight forward and quick

Fastline

Site Experience Feedback

Nov 12, 2024

Love 1aauto. I’ve used many many times for years. Always quality service and parts.


Post-Delivery Feedback

Nov 22, 2024

Always quality parts and great prices.

Online Shopper

Site Experience Feedback

Nov 22, 2024

Price is key also fast shipping

Surly Adams

Site Experience Feedback

Nov 14, 2024

The website is easy to navigate and the prices are reasonable

Jorgie7

Site Experience Feedback

Nov 22, 2024

Every part I’ve bought from here has worked well and gets to me quick. Easy to navigate website and I love the installment videos

Allie

Site Experience Feedback

Nov 22, 2024

It was good