1A Auto Parts Reviews - 11,755 Review - 9.1/10
2022
Winner
Circle of
Excellence
16 years
1A Auto Parts Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Recent Reviews for 1A Auto Parts
Showing 141 - 160 of 11,755
43
Site Experience Feedback
Dec 01, 2024
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ed
Site Experience Feedback
Dec 01, 2024
Easy n fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LP
Site Experience Feedback
Dec 01, 2024
Parts always fit and good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shaggy
Site Experience Feedback
Dec 01, 2024
So Far all my purchases have been worth it, and have been durable enough for my style of driving.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
incorrect part received first time.
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 4
- Full ratings for this review »
BHaze
Site Experience Feedback
Dec 01, 2024
The install videos help navigate my purchase. Well done
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jose
Site Experience Feedback
Dec 01, 2024
Very easy to use and comprehend. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
contender
Site Experience Feedback
Nov 23, 2024
Very good prices. I am replacing a radiator of a vehicle with over 100k hard miles. I like to replace the radiator hoses with the radiator. I did not have the option for radiator hoses. The tutorial classes are extremely good. Very thorough and didn't skip any parts.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
contender
Post-Delivery Feedback
Dec 01, 2024
Coustomer service was great. The radiator i ordered had a 3rd hose connection. They told me the radiator is for several different models then told me they will contact technical support to make sure it is correct. I am still waiting on the follow-up email. I installed the radiator and capped off the 3rd port. Everything is working great.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 3
- Full ratings for this review »
Joe
Site Experience Feedback
Dec 01, 2024
I know my truck is old but wish you had more inventory but overall good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kburn
Site Experience Feedback
Dec 01, 2024
Easy access, quick transaction
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Mylo643
Site Experience Feedback
Dec 01, 2024
The lifetime warranty is what sealed the deal for me. Reviews were great along with pictures. I also have been using the YouTube tutorial videos which helped me make my decision easier. However, I was bummed the Oil Filter Housing & Cooler was out of stock. Had to go to Extreme Terrian to get it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ToyotAcamry
Site Experience Feedback
Dec 01, 2024
Easy and they double check if part fits my car
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Turtle
Site Experience Feedback
Dec 01, 2024
It was easy to navigate on the website, for exactly the part I was looking for with no problems. Price was decently priced for product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
The good thing is I find my part . The bad thing is I didn’t get all my parts
- Overall Rating: 1
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
David
Site Experience Feedback
Nov 21, 2024
Web site information seems through. I'll know more when I receive product. I appreciate the web sites ease of use as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
David
Post-Delivery Feedback
Dec 01, 2024
The ordering process, purchase and shipping went off without a hitch. I won't know about how well the product fits or works in my truck as it will be a while before I can be ready to install. Hopefully, the installation will be as easy as the ordering and purchasing!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chilango69
Site Experience Feedback
Nov 20, 2024
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chilango69
Post-Delivery Feedback
Dec 01, 2024
I'm not sure what to say about this place but I'm happy with my experience thank you
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
KJM
Post-Delivery Feedback
Dec 01, 2024
I bought a pair of new headlights. One leaked and the other has a broken adjuster. The tech support argued with me about condensation vs a leak and completely ignored my complaint about the broken adjuster. These have a lifetime warranty; why are we even arguing about it?
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Brian
Site Experience Feedback
Dec 01, 2024
Site is easy to navigate and most of the time there's a installation video to go with it and for me that's a plus. I'm not a mechanic by trade but it's a good tool to have so I don't miss nothing. Thank you!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
1sg beard
Site Experience Feedback
Nov 19, 2024
Very easy to order parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
1sg beard
Post-Delivery Feedback
Dec 01, 2024
Good product at a good price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »