1A Auto Parts Reviews - 11,755 Review - 9.1/10
2022
Winner
Circle of
Excellence
16 years
1A Auto Parts Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Recent Reviews for 1A Auto Parts
Showing 161 - 180 of 11,755
Srd78
Post-Delivery Feedback
Dec 01, 2024
Part was not even applicable
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: N/A
- Customer Support: 5
- Full ratings for this review Ā»
Maddog
Site Experience Feedback
Dec 01, 2024
š
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Jonjon
Site Experience Feedback
Dec 01, 2024
Very good provided what ibwas looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Grillboss1
Site Experience Feedback
Nov 23, 2024
1st order everything was great
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Grillboss1
Post-Delivery Feedback
Dec 01, 2024
The first caliper I purchased failed within 40 miles of driving. One side of the caliper blew out and caused failure of brakes.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: N/A
- Customer Support: 5
- Full ratings for this review Ā»
Rikrod
Site Experience Feedback
Dec 01, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Aj
Site Experience Feedback
Nov 20, 2024
Greal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
KV
Site Experience Feedback
Nov 26, 2024
Easy to search for parts
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
KV
Post-Delivery Feedback
Dec 01, 2024
I contact a1 auto by email customer service respond and replaced the defect parts wow thanks
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review Ā»
MaxM
Site Experience Feedback
Dec 01, 2024
It was easy to navigate and the hard to find parts that I needed were in stock.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review Ā»
beach girl
Site Experience Feedback
Dec 01, 2024
Easy to find the part I was looking for and able to verify it fits my vehicle. Wished they had solid white in stock. Site should auto populate the promo code/Cyber Code.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
KaosB
Site Experience Feedback
Dec 01, 2024
It's a user friendly site with much information and products and just fingertips.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Nothing
Site Experience Feedback
Dec 01, 2024
No problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Russo
Site Experience Feedback
Dec 01, 2024
Everyting is clear and fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
JK2000
Site Experience Feedback
Dec 01, 2024
Found what I needed. Vehicle trim models should be included with vehicle search criteria.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Rico
Site Experience Feedback
Dec 01, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Bizo Lima
Site Experience Feedback
Nov 30, 2024
Need more part for my 2000 3.0 V6 manual transmission Camry
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Axel
Site Experience Feedback
Nov 30, 2024
I purchased wheel bearings for my work truck and was able to install them without any issues at all. Couldnāt ask for anything better. Iāve never had any negative experiences with 1A Auto.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Online Shopper
Site Experience Feedback
Nov 30, 2024
It was fast and easy transaction. Haven't received product but think it will work great! Was an excellent price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review Ā»
Ctapia
Site Experience Feedback
Nov 30, 2024
It was easy and clear to navigate during my purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Ramon
Site Experience Feedback
Nov 30, 2024
Easy to use fast and great quality parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Big Fella
Site Experience Feedback
Nov 30, 2024
Prices reasonably cheap and free shipping and a how to video to complete your project
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»