zZounds Reviews - 41,527 Review - 9.6/10
2023
Platinum
Circle of
Excellence
17 years
zZounds Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.6 /10 |
Checkout Satisfaction | 9.7 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 93% | 93% |
Neutral | 6% | 5% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8.4 out of 10
Recent Reviews for zZounds
Showing 41 - 60 of 41,527
Emorales
Site Experience Feedback
Nov 20, 2024
I love this page is easy for search and buy and they work well with you!.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doradave
Site Experience Feedback
Nov 20, 2024
Excellent!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Pretty good, not too bad very straight forward
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Pru
Site Experience Feedback
Nov 20, 2024
good site and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Very great interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jm
Site Experience Feedback
Nov 20, 2024
I only shop Zzounds for music equipment! Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
It's all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike H.
Site Experience Feedback
Nov 20, 2024
Super quick and easy. I probably would not have purchased if I weren’t enticed by the easy payments, ha!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Play Happy
Site Experience Feedback
Nov 20, 2024
Pretty easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Ed
Site Experience Feedback
Nov 20, 2024
I have been purchasing from Zzounds for year and the experience has always been great. Fast shipping, efficient site, and the payment plans are a godsend. My gear pays for itself.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ari
Site Experience Feedback
Nov 20, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John
Site Experience Feedback
Nov 20, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joh doe
Site Experience Feedback
Nov 20, 2024
It was absolutely awesome I was able to buy my dream guitar because of the financing and I can't wait to tell my friends about this place!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Whooopdi
Site Experience Feedback
Nov 20, 2024
Amazing
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Romulus213
Site Experience Feedback
Nov 20, 2024
Very easy purchase. Will definitely buy from here again.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
GREAT
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Regina
Site Experience Feedback
Nov 20, 2024
great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Larry
Site Experience Feedback
Nov 20, 2024
So far all of my purchases have been seamless with no problems.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jay
Site Experience Feedback
Nov 20, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »