zZounds Reviews - 41,527 Review - 9.6/10
2023
Platinum
Circle of
Excellence
17 years
zZounds Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.6 /10 |
Checkout Satisfaction | 9.7 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 93% | 93% |
Neutral | 6% | 5% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8.4 out of 10
Recent Reviews for zZounds
Showing 21 - 40 of 41,527
Todder
Site Experience Feedback
Nov 20, 2024
Love Zzounds, makes purchasing the equipment I need & love easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BtheD
Site Experience Feedback
Oct 27, 2024
I had no bad experiences with this site whatsoever! Great website will be back!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
BtheD
Post-Delivery Feedback
Nov 20, 2024
Looked up wat I wanted and they had it and I had all the available information on the product to help me make my decision and their were reviews to double check. Over all happy with everything
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Kng
Site Experience Feedback
Nov 20, 2024
No real details just glad that they had what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Him
Site Experience Feedback
Nov 20, 2024
Let’s see
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Dee
Site Experience Feedback
Nov 20, 2024
The website is amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John
Site Experience Feedback
Nov 20, 2024
quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kai
Site Experience Feedback
Nov 20, 2024
I love this site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Solo artist in Baltimore
Site Experience Feedback
Nov 20, 2024
Easy to find my product and accessories. Convenient ordering, free two-day shipping. What's not to like?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tédo Beatz
Site Experience Feedback
Nov 20, 2024
I love the website for how convenient it is. I’m finally able to get one of my favorite guitars. I’m coming here for all of my future gear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
love always
Site Experience Feedback
Nov 11, 2024
Awesome
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
great
Site Experience Feedback
Nov 20, 2024
it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Srv209
Site Experience Feedback
Nov 20, 2024
Website was very easy to navigate everything that I wanted was easy to look up in a detailed description and everything was put at my fingertips very easily great well rounded website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Strugglz
Site Experience Feedback
Nov 20, 2024
Phenomenal expierience...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crackerz
Site Experience Feedback
Nov 20, 2024
I thought the website was very helpful and useful and think ZZZ sounds was an awesome website for personally financing products to customers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eric B
Site Experience Feedback
Nov 20, 2024
easy to find item and easy to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Breezy55
Site Experience Feedback
Nov 20, 2024
I love looking at your offerings
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mook
Site Experience Feedback
Nov 20, 2024
I love this website, its my first time ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Conrad
Site Experience Feedback
Nov 20, 2024
Love this website i even used the live chat feature to help me decide what to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kboche
Site Experience Feedback
Nov 20, 2024
Everything with the website and products have been great since the moment I did my first purchase in 2021
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jdog
Site Experience Feedback
Nov 20, 2024
Great shipping and quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »