zZounds Reviews - 41,525 Review - 9.6/10
2023
Platinum
Circle of
Excellence
17 years
zZounds Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.6 /10 |
Checkout Satisfaction | 9.7 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 93% |
Neutral | 6% | 5% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for zZounds
Showing 101 - 120 of 41,525
Messiah Black
Site Experience Feedback
Nov 01, 2024
Excellent Customer Service a very stress free experience I will buy ALL my equipment this way moving forward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Messiah Black
Post-Delivery Feedback
Nov 23, 2024
zZounds is hands down one of the best in the business! By giving me the opportunity to start building a studio not only will my clientele increase but I have found a home for purchasing all the audio equipment I need in a way that's conveniently efficient for me. The fast service alone will keep me coming back again and again! Thank you zZounds for providing a fast track to my dreams!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Fast and easy. Checkout was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chams
Site Experience Feedback
Nov 23, 2024
Never heard or zzounds before until I was browsing YouTube more so a review of zzounds, and after seeing the rave review I figured why not try for my self and it is everything as simple and user friendly as described
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Budster
Site Experience Feedback
Nov 23, 2024
Very quick easy to shop
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Freedom
Site Experience Feedback
Nov 23, 2024
Z sound is an awesome company to deal with extra easy no hassle
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Paul Jellico
Site Experience Feedback
Nov 23, 2024
I love Zzounds. You have made it so convenient to get the things needed to be successful in the music industry. As a single Father, money is tight. I wouldn’t be able to get what I need with yall. Thank you all so much!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Day-1
Site Experience Feedback
Nov 23, 2024
I honestly admit.i'm in love!this website is a dream come true.....you guys are next level dreammakers for all us rockaholics man...,bless your pretty li'l hearts😆
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Ty
Site Experience Feedback
Nov 23, 2024
Just like my answer is gonna be, pretty easy and straightforward to get done.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Becca
Site Experience Feedback
Nov 23, 2024
I got a great guitar for my husband with payments
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Love zZsounds!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeff
Site Experience Feedback
Nov 23, 2024
Good store to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
blazinbeats
Site Experience Feedback
Nov 23, 2024
everything went fine found what i needed easy access and process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Site Experience Feedback
Oct 11, 2024
Superb!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Post-Delivery Feedback
Nov 23, 2024
zZounds is my go to place for all things audio.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
The_Rooster00
Site Experience Feedback
Nov 14, 2024
Zzounds does for people what nobody else does! Will recommend to anybody on this earth whos trying to get equipment! Thank you guys so much!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
The_Rooster00
Post-Delivery Feedback
Nov 23, 2024
I would recommend zzounds to any musician
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Caleb
Site Experience Feedback
Nov 23, 2024
It was an easy and pleasant shopping experience.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Mingo
Site Experience Feedback
Nov 18, 2024
Excellent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mingo
Post-Delivery Feedback
Nov 23, 2024
Great customer service, and the very best banjo I’ve ever owned. It’s everything the ad says it was. I went online and checked out how it sounded before I purchased it. It’s everything the reviews said it was. Thank you ZZSOUNDS
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lancelot 45
Site Experience Feedback
Nov 13, 2024
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lancelot 45
Post-Delivery Feedback
Nov 23, 2024
NA
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Biscuit
Site Experience Feedback
Nov 23, 2024
Fast and easy once again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MACK
Site Experience Feedback
Nov 23, 2024
BEST SITE TO GET ALL YOUR GEAR
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chief
Site Experience Feedback
Nov 23, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »