zZounds Reviews - 41,525 Review - 9.6/10
2023
Platinum
Circle of
Excellence
17 years
zZounds Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.6 /10 |
Checkout Satisfaction | 9.7 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 93% |
Neutral | 6% | 5% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for zZounds
Showing 121 - 140 of 41,525
Reconvn
Site Experience Feedback
Nov 23, 2024
It was good found exactly what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Gear is getting pricey these days. Not a website problem though.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dookshooting
Site Experience Feedback
Nov 23, 2024
I recently had a really great experience shopping online for some gear I needed for my solo acoustic gigs. I was looking for a PA speaker system, a microphone, and a guitar strap, and I found everything I needed without any hassle. The website was easy to navigate, which made it simple to find the musical equipment section. I liked that they had everything organized by type, brand, and price, so I didn’t have to waste time searching. As I browsed through the options, I appreciated the detailed descriptions of each product. They included important details about sound quality and compatibility, which helped me make my choices. I also found plenty of customer reviews that gave me confidence in what I was buying. The prices were competitive, and I even discovered some bundle deals that made it more affordable to get everything at once. Once I picked out my PA speaker system, microphone, and guitar strap, checking out was a breeze. It only took a few clicks to enter my shipping info and payment details. They had different payment options available, which was convenient. After placing my order, I received an email confirmation right away with tracking information, so I knew when to expect my gear. I’m really looking forward to tomorrow when my order arrives! I can’t wait to unbox everything and see how it looks and feels. Overall, this online shopping experience was smooth and satisfying. It reminded me how easy it is to find quality equipment online without any stress.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Desmond
Site Experience Feedback
Nov 23, 2024
Such a great experience using this site. Buying options is definitely this websites strong suit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Paul
Site Experience Feedback
Nov 23, 2024
Was looking for the product that I ordered, so I placed the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sid
Site Experience Feedback
Nov 23, 2024
I. Very satisfied with everything I've ordered from Zzounds top notch on everything concerning my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Billy
Site Experience Feedback
Nov 23, 2024
I always enjoy shopping with you guys , tho I can’t do it as much as I like , I treat myself occasionally! I am sure I will shop with you guys again after I pay this purchase off .
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rello
Site Experience Feedback
Nov 23, 2024
Nice Can’t Wait To See The Order
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Demi
Site Experience Feedback
Nov 23, 2024
i enjoyed my use of the zzound site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
João-Coleman
Site Experience Feedback
Nov 22, 2024
Quick and simple, the way it should be!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Starriss
Site Experience Feedback
Nov 22, 2024
I love shopping with this company. I had already purchased some Dj Equipment like Numark.They deliver on time as usual and the prices are so reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
First time using zzzounds and it was super easy and no hassles at alll!!! I recommend it to all music lovers!!!!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Rockpix
Site Experience Feedback
Nov 15, 2024
Found the exact item I wanted, it was available at a great price, I was able to arrange payments, shipping was easy breezy !!!!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rockpix
Post-Delivery Feedback
Nov 22, 2024
Found exactly what I was looking for, great price, arrived right on time, was packaged very well.......excellent experience !
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Zwilz
Site Experience Feedback
Nov 22, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
E
Site Experience Feedback
Nov 22, 2024
Seems to me your website is very well laid out and easy to use. Several of my friends have been your customers for many many years, but this is the first purchase that I have made. I’ll say that you come highly recommended from several excellent musician friends of mine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lance G.
Site Experience Feedback
Nov 22, 2024
Great prices and selection!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Manderleigh
Post-Delivery Feedback
Nov 22, 2024
I would recommend zZounds to everyone! This is my third major purchase from this company, and I have only great things to say. I have purchased 2 beautiful Deering banjos, and a drum set so far and will return for my next instrument. Quality instruments, awesome payment plans and on time no hassle delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Zacktron
Site Experience Feedback
Nov 22, 2024
Easy
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Big Jimmy
Site Experience Feedback
Nov 22, 2024
This is the best site for DJ'S
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dalepal
Site Experience Feedback
Nov 22, 2024
I feel like it’s a wonderful thing where a man can pay installments on quality instruments without having the hassle of credit checks and you guys are trusting of the person I will be a repeat customer for years to come
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »