Yesglasses Reviews - 9,145 Review - 9.0/10

Dec 4, 2024
YesGlasses is an online eyewear retailer that specializes in selling prescription glasses, sunglasses, and other eyewear products. Yesglasses has offered high-quality, stylish, and affordable eyewear online since 2017.

Yesglasses Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.9 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%14%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for Yesglasses

Showing 141 - 160 of 9,145

Donna

Site Experience Feedback

Nov 29, 2024

Good

VICK

Site Experience Feedback

Nov 29, 2024

THE WEBSITE IS VERY GOOD AND IS VERY EASY TO NAVIGATE

KFA

Site Experience Feedback

Nov 29, 2024

N/a

Par man

Site Experience Feedback

Nov 29, 2024

Quick and easy and priced right..

David

Site Experience Feedback

Nov 29, 2024

Easy access website. Simple process to find what I wanted. Good selection. Excellent pricing.

astral

Site Experience Feedback

Nov 29, 2024

Wanted more glasses because I lost a couple pair recently, always get them here and always the same frame, sometimes tinted sometimes not.

Mott Street

Site Experience Feedback

Nov 29, 2024

Easy!

Kk

Site Experience Feedback

Nov 29, 2024

The experience was great easy to use

Isabella

Site Experience Feedback

Nov 29, 2024

Amazing, I was in between two pairs of glasses and wanted to wait to black Friday to decide and then it was BOGO so I got both!! So excited I have wanted these for months.

Rissa

Site Experience Feedback

Nov 29, 2024

Site is very easy to navigate and has amazing selection

Annabelle

Site Experience Feedback

Nov 29, 2024

Was given a code for 25% off as first time buyer and when I checked out was told it was not valid. Liked the glasses so thought I’d give it a try anyway

Steven Wilson

Site Experience Feedback

Nov 29, 2024

Very nice selection of modern frames. Lenses were very reasonably priced as well. Check out was easy and there were nice coupons to make the price very reasonable.

R Dog

Site Experience Feedback

Nov 29, 2024

I had some personal difficulties getting some equipment stolen including several pairs of sunglasses and Yes Glasses listened to my situation and helped me out. As a result, I'm buying another pair right now.

Patrick

Site Experience Feedback

Nov 29, 2024

it is a nice online eye glasses website. it is a good place to buy affordable glasses.Nice Frame. However, i hope there is an option to choose more permium lens. brand like Essilor or so.

SAEG

Site Experience Feedback

Nov 29, 2024

sdgWRHDFB

GJ

Site Experience Feedback

Nov 29, 2024

I find lense selection a little bit confused and would love an option to save my prescription

MD

Site Experience Feedback

Nov 29, 2024

I wish you guys offered .60 progressive or even in the ADD for the single vision. A lot of options of frames.

Online Shopper

Site Experience Feedback

Nov 29, 2024

Great. I hope to receive the order in a timely fashion.

Online Shopper

Post-Delivery Feedback

Nov 29, 2024

I did not receive my glasses. Nor did I receive notification that the item was delivered. I did not call because was waiting for delivery.

B-Dawg

Site Experience Feedback

Nov 29, 2024

I loved the filters on what kind of vibe or style you wanted. Wish there were more of a customized filter for bridge size etc