Yesglasses Reviews - 9,145 Review - 9.0/10
Yesglasses Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 14% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Recent Reviews for Yesglasses
Showing 141 - 160 of 9,145
Donna
Site Experience Feedback
Nov 29, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
VICK
Site Experience Feedback
Nov 29, 2024
THE WEBSITE IS VERY GOOD AND IS VERY EASY TO NAVIGATE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KFA
Site Experience Feedback
Nov 29, 2024
N/a
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Par man
Site Experience Feedback
Nov 29, 2024
Quick and easy and priced right..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
David
Site Experience Feedback
Nov 29, 2024
Easy access website. Simple process to find what I wanted. Good selection. Excellent pricing.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
astral
Site Experience Feedback
Nov 29, 2024
Wanted more glasses because I lost a couple pair recently, always get them here and always the same frame, sometimes tinted sometimes not.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mott Street
Site Experience Feedback
Nov 29, 2024
Easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kk
Site Experience Feedback
Nov 29, 2024
The experience was great easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Isabella
Site Experience Feedback
Nov 29, 2024
Amazing, I was in between two pairs of glasses and wanted to wait to black Friday to decide and then it was BOGO so I got both!! So excited I have wanted these for months.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rissa
Site Experience Feedback
Nov 29, 2024
Site is very easy to navigate and has amazing selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Annabelle
Site Experience Feedback
Nov 29, 2024
Was given a code for 25% off as first time buyer and when I checked out was told it was not valid. Liked the glasses so thought I’d give it a try anyway
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Steven Wilson
Site Experience Feedback
Nov 29, 2024
Very nice selection of modern frames. Lenses were very reasonably priced as well. Check out was easy and there were nice coupons to make the price very reasonable.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
R Dog
Site Experience Feedback
Nov 29, 2024
I had some personal difficulties getting some equipment stolen including several pairs of sunglasses and Yes Glasses listened to my situation and helped me out. As a result, I'm buying another pair right now.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Patrick
Site Experience Feedback
Nov 29, 2024
it is a nice online eye glasses website. it is a good place to buy affordable glasses.Nice Frame. However, i hope there is an option to choose more permium lens. brand like Essilor or so.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
SAEG
Site Experience Feedback
Nov 29, 2024
sdgWRHDFB
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GJ
Site Experience Feedback
Nov 29, 2024
I find lense selection a little bit confused and would love an option to save my prescription
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
MD
Site Experience Feedback
Nov 29, 2024
I wish you guys offered .60 progressive or even in the ADD for the single vision. A lot of options of frames.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 29, 2024
Great. I hope to receive the order in a timely fashion.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 29, 2024
I did not receive my glasses. Nor did I receive notification that the item was delivered. I did not call because was waiting for delivery.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
B-Dawg
Site Experience Feedback
Nov 29, 2024
I loved the filters on what kind of vibe or style you wanted. Wish there were more of a customized filter for bridge size etc
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »