Yesglasses Reviews - 9,145 Review - 9.0/10
Yesglasses Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 14% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Recent Reviews for Yesglasses
Showing 101 - 120 of 9,145
Jess
Site Experience Feedback
Nov 30, 2024
First time on the website, and it was great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jose
Site Experience Feedback
Nov 30, 2024
I had a great experience. I’m always gonna buy my glasses from this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vanilla
Site Experience Feedback
Nov 07, 2024
It was genuinely fine, I had to find my prescription from when I bought before and their shipping information lists it all-it was as simple as going back into my email to get it. Everything was quick and smooth!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vanilla
Post-Delivery Feedback
Nov 30, 2024
Very good, I purchased from them before and they made the transition incredibly smooth-it made me happy to know that it was so easy to purchase from them!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ash
Site Experience Feedback
Nov 22, 2024
Easy to navigate. Tons of choices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AliceK
Site Experience Feedback
Nov 30, 2024
This is my second purchase from Yesglasses. The pair that I own are of great quality and current trend-wise. Using the Yesglasses is very easy and offers all of the information you need to make the best purchase for yourself. I definitely recommend them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Petra
Site Experience Feedback
Nov 30, 2024
Great selection. Would love a “try at home” option. And having so many discount codes is confusing, had to try FOUR different ones to find which has the most savings. Why have that many if the different is only around a dollar?
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joey
Site Experience Feedback
Nov 30, 2024
I really enjoy purchasing from the website. The try on feature is very helpful and I like that I can upload a photo make it easier to try on many frames. The tinted lenses options are great and it is wonderful to have different levels of tinting to choose from. The Black Friday discount was such a great deal!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kat H
Site Experience Feedback
Nov 30, 2024
Good experience with website very easy to navigate and operate. We will see how much I like the glasses
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
RHamza
Site Experience Feedback
Nov 30, 2024
Was able to use promo code!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
Very helpful
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Kristen
Site Experience Feedback
Nov 30, 2024
I ordered my first pair of Yes glasses a couple weeks ago and now have ordered two more because the glasses far exceeded my expectations! Thank you so much!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jennyd327
Site Experience Feedback
Nov 30, 2024
I can only find one pair of glasses that I like with a narrow frame.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zack
Site Experience Feedback
Nov 30, 2024
This was a fairly straight foreword experience, first time buying frames online
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
JLuke
Site Experience Feedback
Nov 17, 2024
Great Service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
JLuke
Post-Delivery Feedback
Nov 30, 2024
Very easy to purchase, 3rd time I've ordered different Glasses, Very easy to Upload Prescription online. Yesglasses Always gets it Right.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
nicotanval
Post-Delivery Feedback
Nov 30, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Seina
Site Experience Feedback
Nov 30, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katie
Site Experience Feedback
Nov 30, 2024
Always get my glasses here, the website is super easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lea
Site Experience Feedback
Nov 29, 2024
I was confused by the website and it took forever to find what I wanted, but I loved some of the glasses so I stuck it out. The re is not way to know you sell reading glasses from the landing page. I put some frames that were not readers in my cart, and sudeenly they had reader 2.75 ( which is where I was looking) The site needs to be far clearer and more straightforward as it is not easy to navigate. This was mny third trip to this site. But I found what I was looking for everywhere, clear pink frames.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Jay
Site Experience Feedback
Nov 29, 2024
Overall great experiences. Ordered from this site three times. High quality glasses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »