Yesglasses Reviews - 9,145 Review - 9.0/10

Dec 4, 2024
YesGlasses is an online eyewear retailer that specializes in selling prescription glasses, sunglasses, and other eyewear products. Yesglasses has offered high-quality, stylish, and affordable eyewear online since 2017.

Yesglasses Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.9 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%14%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for Yesglasses

Showing 101 - 120 of 9,145

Jess

Site Experience Feedback

Nov 30, 2024

First time on the website, and it was great

Jose

Site Experience Feedback

Nov 30, 2024

I had a great experience. I’m always gonna buy my glasses from this site.

Vanilla

Site Experience Feedback

Nov 07, 2024

It was genuinely fine, I had to find my prescription from when I bought before and their shipping information lists it all-it was as simple as going back into my email to get it. Everything was quick and smooth!


Post-Delivery Feedback

Nov 30, 2024

Very good, I purchased from them before and they made the transition incredibly smooth-it made me happy to know that it was so easy to purchase from them!

Ash

Site Experience Feedback

Nov 22, 2024

Easy to navigate. Tons of choices.

AliceK

Site Experience Feedback

Nov 30, 2024

This is my second purchase from Yesglasses. The pair that I own are of great quality and current trend-wise. Using the Yesglasses is very easy and offers all of the information you need to make the best purchase for yourself. I definitely recommend them!

Petra

Site Experience Feedback

Nov 30, 2024

Great selection. Would love a “try at home” option. And having so many discount codes is confusing, had to try FOUR different ones to find which has the most savings. Why have that many if the different is only around a dollar?

Joey

Site Experience Feedback

Nov 30, 2024

I really enjoy purchasing from the website. The try on feature is very helpful and I like that I can upload a photo make it easier to try on many frames. The tinted lenses options are great and it is wonderful to have different levels of tinting to choose from. The Black Friday discount was such a great deal!

Kat H

Site Experience Feedback

Nov 30, 2024

Good experience with website very easy to navigate and operate. We will see how much I like the glasses

RHamza

Site Experience Feedback

Nov 30, 2024

Was able to use promo code!

Online Shopper

Site Experience Feedback

Nov 30, 2024

Very helpful

Kristen

Site Experience Feedback

Nov 30, 2024

I ordered my first pair of Yes glasses a couple weeks ago and now have ordered two more because the glasses far exceeded my expectations! Thank you so much!

Jennyd327

Site Experience Feedback

Nov 30, 2024

I can only find one pair of glasses that I like with a narrow frame.

Online Shopper

Site Experience Feedback

Nov 30, 2024

Good

Zack

Site Experience Feedback

Nov 30, 2024

This was a fairly straight foreword experience, first time buying frames online

JLuke

Site Experience Feedback

Nov 17, 2024

Great Service


Post-Delivery Feedback

Nov 30, 2024

Very easy to purchase, 3rd time I've ordered different Glasses, Very easy to Upload Prescription online. Yesglasses Always gets it Right.

nicotanval

Post-Delivery Feedback

Nov 30, 2024

N/A

Seina

Site Experience Feedback

Nov 30, 2024

It was good

Katie

Site Experience Feedback

Nov 30, 2024

Always get my glasses here, the website is super easy to use.

Lea

Site Experience Feedback

Nov 29, 2024

I was confused by the website and it took forever to find what I wanted, but I loved some of the glasses so I stuck it out. The re is not way to know you sell reading glasses from the landing page. I put some frames that were not readers in my cart, and sudeenly they had reader 2.75 ( which is where I was looking) The site needs to be far clearer and more straightforward as it is not easy to navigate. This was mny third trip to this site. But I found what I was looking for everywhere, clear pink frames.

Jay

Site Experience Feedback

Nov 29, 2024

Overall great experiences. Ordered from this site three times. High quality glasses.