Yesglasses Reviews - 9,145 Review - 9.0/10

Dec 4, 2024
YesGlasses is an online eyewear retailer that specializes in selling prescription glasses, sunglasses, and other eyewear products. Yesglasses has offered high-quality, stylish, and affordable eyewear online since 2017.

Yesglasses Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.9 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%14%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for Yesglasses

Showing 161 - 180 of 9,145

Rolo

Site Experience Feedback

Nov 29, 2024

Loved the ability to take a pic and try out the frames on the pic. Also liked the variety of wide frames.

Online Shopper

Site Experience Feedback

Nov 29, 2024

good experience

Jay

Site Experience Feedback

Nov 29, 2024

Great site

Judd

Site Experience Feedback

Nov 29, 2024

Best glasses source in America. Hip & affordable.

John

Post-Delivery Feedback

Nov 29, 2024

Very pleased - they are exactly what I wanted.

Granny

Site Experience Feedback

Nov 29, 2024

I am 81 and not very technically educated, just enough to order! This sight was clear and easy to use, thank you!

Hello yesglasses

Site Experience Feedback

Nov 29, 2024

I noticed more new items and that's good. I would like to see more new bigger sizes items. Coupons are always nice.

nick

Site Experience Feedback

Nov 29, 2024

quick and easy

Jose Rodriguez

Site Experience Feedback

Nov 29, 2024

excellent

Mad cow

Site Experience Feedback

Nov 29, 2024

Easy site to use, hope my glasses turn out great!

Angel

Site Experience Feedback

Nov 29, 2024

I was in need of economic glasses and this site had good variety and prices.

Kri

Site Experience Feedback

Nov 18, 2024

Great


Post-Delivery Feedback

Nov 29, 2024

It was really easy to use and recieved my order fast. Glasses are clear. One pair seem really fragile but they look nice

No

Site Experience Feedback

Nov 29, 2024

Love

DOug

Site Experience Feedback

Nov 29, 2024

It was very simple and clear to use.

Dandy

Site Experience Feedback

Nov 29, 2024

So freaking easy !

Drea

Site Experience Feedback

Nov 29, 2024

Great selection. Easy process. Awesome product.

Online Shopper

Site Experience Feedback

Nov 29, 2024

Fantastic

Rick V

Site Experience Feedback

Nov 29, 2024

Good selection of rimless glasses for reading and quick checkout.

Online Shopper

Site Experience Feedback

Nov 29, 2024

I have since my first purchase with Yesglasses several years ago been extremely satisfied with products and service.

D Will

Site Experience Feedback

Nov 29, 2024

I am excited, the frames looked awesome.