Yesglasses Reviews - 9,145 Review - 9.0/10

Dec 4, 2024
YesGlasses is an online eyewear retailer that specializes in selling prescription glasses, sunglasses, and other eyewear products. Yesglasses has offered high-quality, stylish, and affordable eyewear online since 2017.

Yesglasses Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.9 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%14%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for Yesglasses

Showing 121 - 140 of 9,145

Online Shopper

Site Experience Feedback

Nov 29, 2024

Website was user friendly and easy to navigate.

Drego

Site Experience Feedback

Nov 29, 2024

I didn’t know purchasing glasses could be this easy!

Niki

Site Experience Feedback

Nov 29, 2024

Easy to see options and use virtual try on features.

Happy glasses

Site Experience Feedback

Nov 29, 2024

Overall, very good experience, they make it easy to enter in information and save the particular style I was looking for. I had to swap a pair in the past and it was very easy. Customer service is on point.

connie

Site Experience Feedback

Nov 29, 2024

I like the selection of glasses shapes but could work on the colors. in the search there were a lotto color that when selected said none available

Milo

Site Experience Feedback

Nov 29, 2024

Beautiful experience! Will highly recommend to everyone!

Brooke

Site Experience Feedback

Nov 29, 2024

The website was easy to navigate. I placed my order tonight to take advantage of a Black Friday promotional code.

amac

Site Experience Feedback

Nov 29, 2024

The website is easy to use but I was having issues with the try on feature. I ordered two glasses in hopes they would work out.

moozle

Site Experience Feedback

Nov 29, 2024

Heheeh

Stephie

Site Experience Feedback

Nov 29, 2024

Simple ordering for two new glasses which one for when lights are low and the other glasses for lights too bright. I always had light sensitivity and tried a few dark shade colors. A specialist suggested trying either dark brown or burgundy shades which can find in few stores but suggested this site and another that gives much reasonable prices especially when being low income. I tried this one first and wasn't disappointed. Decided to order two more pairs and hope to like them. I love the ones I have now but got mistaken for officer few times. My officer friend thought was greatest prank for our other friend who tend to get into trouble driving fast. Great memories with first one and hope these two ones have great memories too.

Lizzie G.

Site Experience Feedback

Nov 29, 2024

I have ordered numerous times through Yesglasses and have always been satisfied. Thanks a bunch!

Yeli

Site Experience Feedback

Nov 29, 2024

Good! Great try on option

Ayeeeeee

Site Experience Feedback

Nov 29, 2024

This is my first time ordering but the prices were great and I’m excited to see how I like them!

Online Shopper

Site Experience Feedback

Nov 29, 2024

I like the website. My experience was good.

Mr.Bobillins

Site Experience Feedback

Nov 29, 2024

Excellent easy and fast purchasing experience.

Josh

Site Experience Feedback

Nov 29, 2024

easy peasy

Online Shopper

Site Experience Feedback

Nov 29, 2024

easy peasy

DP

Site Experience Feedback

Nov 29, 2024

Very easy to use website. Quick checkout. I found here a specific shape of glasses I couldn't find anywhere else, at least for this price. Hopefully they are gonna live up to my expectations. I will see in a week or so.

Willam Jones

Post-Delivery Feedback

Nov 29, 2024

Personally I didn't think this company could provide good sunglasses for men. I just did it for the heck of it. Because I ordered Ray-Bans before and had to return them so many times. To my surprise yes glasses quality is at its peak. It's exceptionally high and the glasses looked very sharp. Lens color is to a high caliber. The overall quality could be on par with luxury brand such as Gucci, lv, Prada etc. For the price and quality yes glasses you cannot beat. I only ordered another pair right after.

Dan

Site Experience Feedback

Nov 29, 2024

It would be better to ask me to answer survey questions after I receive the product.