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AP Electric Reviews - 734 Reviews - 9.5/10

Jan 21, 2025
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.5 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.6 /10
On-Time Delivery9.1 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%8%

Negative

3%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

8.0 out of 10

Recent Reviews for AP Electric

Showing 1 - 20 of 734

ochvac

Post-Delivery Feedback

Jan 20, 2025

They had the product I needed and had a competitive price. Also it had a reasonable delivery time.

Mark

Site Experience Feedback

Jan 19, 2025

The equipment I needed couldn’t be found in stock at any other supply house but AP has it. Thanks to them I’m able to secure the contract for a very high profile client which makes my company stand out from the pack.

Jim

Site Experience Feedback

Jan 03, 2025

Interaction was very good. Note that our road is often called Eastland Road (although that is not correct) and Eastland Rd is often what pops up on map programs.


Post-Delivery Feedback

Jan 18, 2025

Mr. King in the Sales went out of his way to help me with delivery issues even though delivery does not fall within his department. I very much appreciated that.

David Alp

Site Experience Feedback

Jan 17, 2025

User friendly,

Holhog

Site Experience Feedback

Jan 16, 2025

Great

Sparky 1534

Site Experience Feedback

Jan 16, 2025

Good Deal on a generator when I needed it.

Frank

Site Experience Feedback

Jan 16, 2025

Excellent!

JoinsonEngineering

Site Experience Feedback

Dec 29, 2024

Very good Website. I liked the sections describing different generators.

AJ

Site Experience Feedback

Jan 14, 2025

Great buying experience

GB

Site Experience Feedback

Jan 14, 2025

Sales person was knowledgeable and courteous

Elect Tech Dinosaur

Site Experience Feedback

Jan 13, 2025

I have previously ordered from this company before with a separate phone and company. All electronic tasks were fairly easy except account setup which is my fault because I'm an old dinosaur

Broc

Site Experience Feedback

Jan 13, 2025

Website is very easy to navigate. Checkout is also very easy to complete.

Satisfied customer

Site Experience Feedback

Jan 04, 2025

I searched for this generator. I purchased today because of incoming ice storm. I was able to choose the product and the checkout was very easy and it is appreciated.


Post-Delivery Feedback

Jan 12, 2025

After ordering the product which was very easy online, I was contacted by customer service to confirm the scheduled delivery there was a lot of snow on the ground so I made sure to make arrangements where I could meet the driver near my property so they didn’t have to get off the highway. It was very easy and the driver helped load the product. Very happy with all aspects of the purchase

Merbers

Post-Delivery Feedback

Jan 10, 2025

Seamless from order to delivery.

KEPT

Site Experience Feedback

Jan 09, 2025

Been researching which stand by generator to buy. Made a call and spoke to Marc. He was very helpful with all my questions. Finally decided to go with Generac.

Jordan

Site Experience Feedback

Jan 09, 2025

Good

Online Shopper

Site Experience Feedback

Jan 09, 2025

Website is intentionally mis leading relative to free shipping and no sales tax

Online Shopper

Site Experience Feedback

Jan 01, 2025

Simple to order. Allows selected options.

RSS

Site Experience Feedback

Jan 08, 2025

2nd generator purchase from AP Electric, so I know what to expect. I received the last one in good condition and did it's job. The folks at AP Electric were helpful, so that's why I returned.

Gordy 44

Site Experience Feedback

Jan 08, 2025

VERY HELPFUL