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Woodwind and Brasswind Reviews - 1,975 Review - /10

Woodwind and Brasswind offers a wide selection of fine musical instruments.
Circle of Excellence - Woodwind and Brasswind

2023
Winner

Circle of
Excellence

10 years

Woodwind and Brasswind Rating

Rating
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Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

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Shipping Charges

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Variety of Shipping Options

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On-Time Delivery

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Order Tracking

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

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Product Availability

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Returns Process

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Recent Reviews for Woodwind and Brasswind

Showing 241 - 260 of 1,975

Adam

Post-Delivery Feedback

Apr 01, 2024

I ordered a mouthpiece and reeds from WWBW not too long ago, and was not only pleasantly surprised with how quickly they arrived but with how much I enjoyed the mouthpiece. I was planning on taking advantage of WWBW’s very generous return period on mouthpieces in order to test out the rubber otto link, and honestly wasn’t anticipating enjoying it as much as I did. Ultimately, I’ll be keeping the mouthpiece. I have no complaints at all about the process, it was very smooth and has left me a very satisfied customer.

Sherlene

Site Experience Feedback

Apr 01, 2024

It's a good site for instrument and parts

Online Shopper

Site Experience Feedback

Apr 01, 2024

Outstanding

Online Shopper

Post-Delivery Feedback

Apr 01, 2024

As a Band Director (now retired) and a professional Trpt player I have ordered many times from Woodwind and Brasswind, with great satisfaction!!

DTExpress1

Site Experience Feedback

Apr 01, 2024

The website should automatically enter the most current coupon code instead of the customer having to add it manually.

JC

Site Experience Feedback

Mar 26, 2024

Perfect

Pete

Site Experience Feedback

Apr 01, 2024

Great source for my musical needs. Have always shopped here, rather than anywhere else on line.

Al the Sax Man

Site Experience Feedback

Apr 01, 2024

I use WWBW all the time.

Euphy

Site Experience Feedback

Apr 01, 2024

I've had a good relationship with WwBW over many years. Good proces and quick shipping

Online Shopper

Post-Delivery Feedback

Apr 01, 2024

My credit card has been declined about 12 straight times. The card is fine. The system is not. Everytime I order my card is declined and I have to call. No one seems to be able to fix this.

Pete

Site Experience Feedback

Apr 01, 2024

Smooth transaction, I edited the shipping address but not able to save the new address and delete the old one in this transaction.

Tilly

Site Experience Feedback

Mar 19, 2024

The overall experience was really good, there is fast shipping and the site is easy to use.

kenny

Site Experience Feedback

Mar 19, 2024

I love how easy it is to find items on the website.


Post-Delivery Feedback

Apr 01, 2024

The website was so easy to navigate and made purchasing items so easily

sinbadglick

Site Experience Feedback

Apr 01, 2024

was great

Iman

Site Experience Feedback

Mar 28, 2024

Loved it.


Post-Delivery Feedback

Mar 31, 2024

WILL BUY AGAIN !

KristinaLM

Site Experience Feedback

Mar 02, 2024

I was recommended to your site by a professional musician. I like the selection of items. The search works well. I wish I could screen out items that are out of stock in the filters. What's up with Harmon/Mutec? Check out was easy and I appreciate the free shipping.


Post-Delivery Feedback

Mar 31, 2024

The trumpet mute is the best available. Even though the manufacturer was slow in providing Woodwind and Brasswind the items, I got regular messages letting me know the status of my order. Once it was stocked, my order arrived extremely quickly and in time for it to be given as a gift.

Skye

Site Experience Feedback

Mar 25, 2024

Everything was great!!


Post-Delivery Feedback

Mar 31, 2024

Very Happy with the Violin Bass

Amil

Site Experience Feedback

Mar 31, 2024

Found coupon so was able to order.

NoThanks

Site Experience Feedback

Mar 12, 2024

Some the product information is mediocre or the images aren't helpful. Examples--I was clicking through some of the woodwind accessories, and came across items that I couldn't tell what it was or how it was used. I still don't know what "Silverstein Works OmniGuard" from reading the discription. Is that like a wax for people with braces or something? I don't understand where it goes, why there are tweezers, how to use it, etc. Also, I was looking at bassoon reed cases, and one of the cases had no pegs and some sort of glass plate and I didn't understand how the reeds actually go in the case or if it was maybe a photo of the wrong product (the image made a lot more sense as a clarinet/sax reed case, but I don't know).


Post-Delivery Feedback

Mar 30, 2024

Had what I wanted, came in a timely manner.

Online Shopper

Site Experience Feedback

Mar 30, 2024

Easy experience