Woodwind and Brasswind Reviews - 1,975 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
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Product Selection | Not yet rated |
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Design of Site
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Satisfaction With Checkout
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Product Selection
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Shipping Charges
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Variety of Shipping Options
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On-Time Delivery
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Returns Process
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Recent Reviews for Woodwind and Brasswind
Showing 241 - 260 of 1,975
Adam
Post-Delivery Feedback
Apr 01, 2024
I ordered a mouthpiece and reeds from WWBW not too long ago, and was not only pleasantly surprised with how quickly they arrived but with how much I enjoyed the mouthpiece. I was planning on taking advantage of WWBW’s very generous return period on mouthpieces in order to test out the rubber otto link, and honestly wasn’t anticipating enjoying it as much as I did. Ultimately, I’ll be keeping the mouthpiece. I have no complaints at all about the process, it was very smooth and has left me a very satisfied customer.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sherlene
Site Experience Feedback
Apr 01, 2024
It's a good site for instrument and parts
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 01, 2024
Outstanding
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 01, 2024
As a Band Director (now retired) and a professional Trpt player I have ordered many times from Woodwind and Brasswind, with great satisfaction!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DTExpress1
Site Experience Feedback
Apr 01, 2024
The website should automatically enter the most current coupon code instead of the customer having to add it manually.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JC
Site Experience Feedback
Mar 26, 2024
Perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pete
Site Experience Feedback
Apr 01, 2024
Great source for my musical needs. Have always shopped here, rather than anywhere else on line.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Al the Sax Man
Site Experience Feedback
Apr 01, 2024
I use WWBW all the time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Euphy
Site Experience Feedback
Apr 01, 2024
I've had a good relationship with WwBW over many years. Good proces and quick shipping
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 01, 2024
My credit card has been declined about 12 straight times. The card is fine. The system is not. Everytime I order my card is declined and I have to call. No one seems to be able to fix this.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 11
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Pete
Site Experience Feedback
Apr 01, 2024
Smooth transaction, I edited the shipping address but not able to save the new address and delete the old one in this transaction.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Tilly
Site Experience Feedback
Mar 19, 2024
The overall experience was really good, there is fast shipping and the site is easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kenny
Site Experience Feedback
Mar 19, 2024
I love how easy it is to find items on the website.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
kenny
Post-Delivery Feedback
Apr 01, 2024
The website was so easy to navigate and made purchasing items so easily
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
sinbadglick
Site Experience Feedback
Apr 01, 2024
was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Iman
Site Experience Feedback
Mar 28, 2024
Loved it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Iman
Post-Delivery Feedback
Mar 31, 2024
WILL BUY AGAIN !
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KristinaLM
Site Experience Feedback
Mar 02, 2024
I was recommended to your site by a professional musician. I like the selection of items. The search works well. I wish I could screen out items that are out of stock in the filters. What's up with Harmon/Mutec? Check out was easy and I appreciate the free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KristinaLM
Post-Delivery Feedback
Mar 31, 2024
The trumpet mute is the best available. Even though the manufacturer was slow in providing Woodwind and Brasswind the items, I got regular messages letting me know the status of my order. Once it was stocked, my order arrived extremely quickly and in time for it to be given as a gift.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Skye
Site Experience Feedback
Mar 25, 2024
Everything was great!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Skye
Post-Delivery Feedback
Mar 31, 2024
Very Happy with the Violin Bass
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Amil
Site Experience Feedback
Mar 31, 2024
Found coupon so was able to order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NoThanks
Site Experience Feedback
Mar 12, 2024
Some the product information is mediocre or the images aren't helpful. Examples--I was clicking through some of the woodwind accessories, and came across items that I couldn't tell what it was or how it was used. I still don't know what "Silverstein Works OmniGuard" from reading the discription. Is that like a wax for people with braces or something? I don't understand where it goes, why there are tweezers, how to use it, etc. Also, I was looking at bassoon reed cases, and one of the cases had no pegs and some sort of glass plate and I didn't understand how the reeds actually go in the case or if it was maybe a photo of the wrong product (the image made a lot more sense as a clarinet/sax reed case, but I don't know).
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
NoThanks
Post-Delivery Feedback
Mar 30, 2024
Had what I wanted, came in a timely manner.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 30, 2024
Easy experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »