Woodwind and Brasswind Reviews - 1,975 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
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Returns Process
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Recent Reviews for Woodwind and Brasswind
Showing 261 - 280 of 1,975
Jaun
Site Experience Feedback
Mar 30, 2024
Good site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BandMom80
Site Experience Feedback
Mar 30, 2024
The website works great but I cannot view specific items when I look at the site on my phone. I would love if you had an App.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Mar 30, 2024
I like how easy it is to find products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cheryl
Site Experience Feedback
Dec 23, 2023
One item was out of stock
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Cheryl
Post-Delivery Feedback
Mar 30, 2024
Many items were in stock and shipped right away, but one was back ordered and took a while to ship.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 3
- Customer Support: 8
- Full ratings for this review »
none
Site Experience Feedback
Mar 30, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PWSQUID
Site Experience Feedback
Mar 30, 2024
Had item I was looking for in stock. Had a coupon which made it best deal from other retailers. Expected delivery is quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe Bob
Site Experience Feedback
Mar 30, 2024
It was good. I like the special coupon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nico
Site Experience Feedback
Mar 30, 2024
I bought my instrument here twenty years ago and you still have the best prices on what I need, thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
JazzyJG
Site Experience Feedback
Mar 30, 2024
Overall very easy to find what I was looking for and then some. Great site and great offerings.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 20, 2024
It was easy to order on the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 30, 2024
Easy online ordering
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Boone
Site Experience Feedback
Mar 29, 2024
Some difficulty checking out. Good discount!
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
CR
Site Experience Feedback
Mar 29, 2024
The site was recommended to me by a teacher and was pretty easy to use. I was ordering a saxophone mouthpiece and would have liked more clarification about what certain options (ex: 180, 190 degree facing) would have changed about the mouthpiece's function. It's fine without it, but I think this feature would help shoppers, especially less experienced ones. Other than that, the site is great and I would trust it with future purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 29, 2024
Very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jasii
Site Experience Feedback
Mar 29, 2024
My shopping experienced intiated with a search on 'tuners", for 5-star products only. I chose and purchased the first item displayed. I continued shopping for brass instrument maintenance kits. I purchased the BACH kit. I checked out via PayPal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 19, 2024
I received advice from Bonnie on the chat, we will see how it goes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Al
Site Experience Feedback
Mar 13, 2024
The payment kept defaulting to an old credit card even though I entered a new one It took a bit of time.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Al
Post-Delivery Feedback
Mar 29, 2024
I am disappointed that there is not more options for valve strung for French horn
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Lee
Post-Delivery Feedback
Mar 29, 2024
I ordered clarinet reeds which were out of stock, but wait time was minimal.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sam
Site Experience Feedback
Mar 29, 2024
Easy, quick and fast
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Bruce
Site Experience Feedback
Mar 29, 2024
Was very pleased in the ease and understanding of the products and he jour services
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 28, 2024
The website helped me quickly find the soprano saxophone mouthpiece I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »