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Woodwind and Brasswind Reviews - 1,975 Review - /10

Woodwind and Brasswind offers a wide selection of fine musical instruments.
Circle of Excellence - Woodwind and Brasswind

2023
Winner

Circle of
Excellence

10 years

Woodwind and Brasswind Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
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Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

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Product Availability

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Returns Process

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Recent Reviews for Woodwind and Brasswind

Showing 261 - 280 of 1,975

Jaun

Site Experience Feedback

Mar 30, 2024

Good site

BandMom80

Site Experience Feedback

Mar 30, 2024

The website works great but I cannot view specific items when I look at the site on my phone. I would love if you had an App.

Dave

Site Experience Feedback

Mar 30, 2024

I like how easy it is to find products.

Cheryl

Site Experience Feedback

Dec 23, 2023

One item was out of stock


Post-Delivery Feedback

Mar 30, 2024

Many items were in stock and shipped right away, but one was back ordered and took a while to ship.

none

Site Experience Feedback

Mar 30, 2024

good

PWSQUID

Site Experience Feedback

Mar 30, 2024

Had item I was looking for in stock. Had a coupon which made it best deal from other retailers. Expected delivery is quickly.

Joe Bob

Site Experience Feedback

Mar 30, 2024

It was good. I like the special coupon.

Nico

Site Experience Feedback

Mar 30, 2024

I bought my instrument here twenty years ago and you still have the best prices on what I need, thanks!

JazzyJG

Site Experience Feedback

Mar 30, 2024

Overall very easy to find what I was looking for and then some. Great site and great offerings.

Online Shopper

Site Experience Feedback

Mar 20, 2024

It was easy to order on the website.


Post-Delivery Feedback

Mar 30, 2024

Easy online ordering

Boone

Site Experience Feedback

Mar 29, 2024

Some difficulty checking out. Good discount!

CR

Site Experience Feedback

Mar 29, 2024

The site was recommended to me by a teacher and was pretty easy to use. I was ordering a saxophone mouthpiece and would have liked more clarification about what certain options (ex: 180, 190 degree facing) would have changed about the mouthpiece's function. It's fine without it, but I think this feature would help shoppers, especially less experienced ones. Other than that, the site is great and I would trust it with future purchases.

Online Shopper

Site Experience Feedback

Mar 29, 2024

Very good!

jasii

Site Experience Feedback

Mar 29, 2024

My shopping experienced intiated with a search on 'tuners", for 5-star products only. I chose and purchased the first item displayed. I continued shopping for brass instrument maintenance kits. I purchased the BACH kit. I checked out via PayPal.

Online Shopper

Site Experience Feedback

Mar 19, 2024

I received advice from Bonnie on the chat, we will see how it goes!

Al

Site Experience Feedback

Mar 13, 2024

The payment kept defaulting to an old credit card even though I entered a new one It took a bit of time.


Post-Delivery Feedback

Mar 29, 2024

I am disappointed that there is not more options for valve strung for French horn

Lee

Post-Delivery Feedback

Mar 29, 2024

I ordered clarinet reeds which were out of stock, but wait time was minimal.

Sam

Site Experience Feedback

Mar 29, 2024

Easy, quick and fast

Bruce

Site Experience Feedback

Mar 29, 2024

Was very pleased in the ease and understanding of the products and he jour services

Online Shopper

Site Experience Feedback

Mar 28, 2024

The website helped me quickly find the soprano saxophone mouthpiece I was looking for.