Woodwind and Brasswind Reviews - 1,975 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Recent Reviews for Woodwind and Brasswind
Showing 201 - 220 of 1,975
Susie
Post-Delivery Feedback
Apr 10, 2024
I have ordered the Legere reeds before. When I started using them I. Spoke to a salesperson who explained the different reeds. He was very helpful but now I know exactly which ones I like so I can just go to the website and order the reeds without customer help.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JD
Site Experience Feedback
Apr 10, 2024
Agent was very helpful identifying details on a scratch-and-dent open box item. Will certainly look to Woodwind and Brasswind for future purchases!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JazzmanT
Site Experience Feedback
Apr 09, 2024
In the past this particular item has been difficult to find. I'm hoping this is indeed in stock and will be delivered as promised.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TLC
Site Experience Feedback
Apr 09, 2024
Thought it was fine!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TrumpetII
Site Experience Feedback
Apr 09, 2024
The applying for the card process is not very good at all. Should be more info. Everything else is good so far, selection is nice.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Cowhead
Site Experience Feedback
Mar 29, 2024
Love the website been using WWBW for several years now and always have a great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cowhead
Post-Delivery Feedback
Apr 09, 2024
I have ordered two trumpets and a flugelhorn years ago by phone with staff trumpet player. Have always enjoyed purchasing from WWBW and this recent purchase of my Protec Trumpet Mute Bag was the same as always excellent quality and excellent service from the WWBW
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Monrodeo
Site Experience Feedback
Apr 09, 2024
It was an easy purchase!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
The Echoman
Site Experience Feedback
Mar 27, 2024
I've had a long relationship with Woodwind and Brasswind, a go-to for purchasing high quality products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Apr 09, 2024
Easy to understand and maneuver through the site. I have used this site many times in the past and they have good shipping and comparable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Apr 09, 2024
WWBW was easy to use, and great to work with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jay
Post-Delivery Feedback
Apr 09, 2024
Great price and awesome products
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 08, 2024
By entering a string of search key words, I got exactly the page I needed.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Russ
Site Experience Feedback
Apr 08, 2024
Hard to find 6 month same as cash information. Paypal option goes away when using reward points.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Afro-Brother
Site Experience Feedback
Apr 08, 2024
PAYPAL makes it worthwhile and hassle free! Without the PayPal option I might be annoyed with having to input any information. I always prefer to use PayPal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marsha
Site Experience Feedback
Apr 08, 2024
It was good. I liked the selection the details and the price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Miggy
Post-Delivery Feedback
Apr 08, 2024
Good quality instrument and good price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
flexx
Site Experience Feedback
Apr 08, 2024
I feel that the website is well designed. The last order I made came pretty quick. I am pleased with the overall ordering experience using this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Mar 26, 2024
I compared W/B prices with what was listed on amazon, and things were pretty much the same. I have ordered before with W/B so I was comfortable proceeding.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Joe
Post-Delivery Feedback
Apr 08, 2024
all 4 items came on time. 3 of the 4 were what I ordered. the 4th was note. the CS rep offered to (and did) send me the correct items, with no charge, and not requiring me to return the item sent in error.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
bj
Post-Delivery Feedback
Apr 08, 2024
Tracking was a bit of a problem as the link went to FedEx that said there was no such number, in reality it should have linked to UPS. Arrived on time and in perfect condition. The fiddle plays like a dream, and the sound is exceptional. Woodwind and Brasswind is a great company to deal with.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Helicoptersushi
Site Experience Feedback
Mar 27, 2024
It was good but I was confused why the coupon code would not apply to any of the items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Helicoptersushi
Post-Delivery Feedback
Apr 08, 2024
Great selection of items at good prices. The shipping was fast and accurate.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »