Home > Musical Instruments > Woodwind and Brasswind

Woodwind and Brasswind Reviews - 1,975 Review - /10

Woodwind and Brasswind offers a wide selection of fine musical instruments.
Circle of Excellence - Woodwind and Brasswind

2023
Winner

Circle of
Excellence

10 years

Woodwind and Brasswind Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Woodwind and Brasswind

Showing 181 - 200 of 1,975

VB

Post-Delivery Feedback

Apr 13, 2024

The shopping experience at Woodwind and Brasswind was great! There's a lot of inventory and several brands to choose from. Delivery was fast and accurate. Shopping online was very easy to navigate.

TBelisle

Site Experience Feedback

Apr 12, 2024

Easy selection, easy payment. Perfect experience.

Vonia

Site Experience Feedback

Apr 12, 2024

It was fine

Sdev

Site Experience Feedback

Apr 12, 2024

Very easy to navigate theu

bobbie

Post-Delivery Feedback

Apr 12, 2024

I had purchased two of these Vandoren clarinet BD5 mouthpieces before and really liked how they played in the Symphony, but this one was even much better and really thrilled me.

Mark

Site Experience Feedback

Apr 12, 2024

This is the second time I ordered products from Woodwind Brasswind. The first experience was no good — because it was not clear whether my order qualified for a discount — and I had to cancel my previous order. It was much smoother this time around.

Don

Site Experience Feedback

Apr 01, 2024

I had a slight problem getting the coupon code to work, but it was solved


Post-Delivery Feedback

Apr 12, 2024

All good.

Allen

Post-Delivery Feedback

Apr 12, 2024

The price was very good and I received the product promptly. I product was in excellent condition.

Mercy

Site Experience Feedback

Mar 26, 2024

I have no complaints, the purchase was easy. I believe the merchant will take pride in delivery and quality of the products purchased.


Post-Delivery Feedback

Apr 11, 2024

I ordered the wrong size violin for my daughter but the representative made it easy to return & piece the order for the correct item.

GalactiKat

Site Experience Feedback

Apr 11, 2024

As always I found the website to be easy to navigate, and it quickly pointed me to several workable options within my budget.

Aaron

Site Experience Feedback

Apr 11, 2024

Great thanks!

Teton John

Post-Delivery Feedback

Apr 11, 2024

The delivery time took twice as long as the Amazon delivery time does.

NW Eagle

Site Experience Feedback

Mar 19, 2024

It's easy to navigate the website and easy to place an order.


Post-Delivery Feedback

Apr 11, 2024

I have purchased the same items in the last few purchases. The website is really easy to look for the items, and things make sense. When I had an issue, they take care of it right away. Great experience every time!

R

Site Experience Feedback

Apr 11, 2024

One coupon code was expired. The other said my items didn't qualify. Your website said to call, so I did. I was on hold for 30+ minutes and gave up. As a result I modified my order (took some items off) and placed the smaller order for full price. This was not an ideal scenario. It would be better if your discount offers had a spot on the site's menu, and there specified what it can and cannot be applied to. Finding out in the checkout stage is maddening.

Jake

Site Experience Feedback

Apr 11, 2024

Thank you I will definitely be back

Jet

Site Experience Feedback

Apr 11, 2024

I wonder if instrumentation is available for this cantata and if you sell ot

Aj

Site Experience Feedback

Apr 10, 2024

I have had a pleasant experience and I would use this again

Jesiah

Site Experience Feedback

Apr 10, 2024

it was good found and checked out easily

TommyK

Post-Delivery Feedback

Apr 10, 2024

Had both the soprano and bari reeds I wanted to use with my different mouthpieces. Very quick and easy. Nice price, especially on the bari Fibercell

Rick

Site Experience Feedback

Apr 10, 2024

I have always found WWBW online to be a good shopping experience.