Woodwind and Brasswind Reviews - 1,975 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
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Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
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Design of Site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
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Clarity of Product Information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
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Shipping Charges
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Variety of Shipping Options
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On-Time Delivery
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Order Tracking
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
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Product Availability
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Returns Process
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Recent Reviews for Woodwind and Brasswind
Showing 181 - 200 of 1,975
VB
Post-Delivery Feedback
Apr 13, 2024
The shopping experience at Woodwind and Brasswind was great! There's a lot of inventory and several brands to choose from. Delivery was fast and accurate. Shopping online was very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TBelisle
Site Experience Feedback
Apr 12, 2024
Easy selection, easy payment. Perfect experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vonia
Site Experience Feedback
Apr 12, 2024
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sdev
Site Experience Feedback
Apr 12, 2024
Very easy to navigate theu
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bobbie
Post-Delivery Feedback
Apr 12, 2024
I had purchased two of these Vandoren clarinet BD5 mouthpieces before and really liked how they played in the Symphony, but this one was even much better and really thrilled me.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mark
Site Experience Feedback
Apr 12, 2024
This is the second time I ordered products from Woodwind Brasswind. The first experience was no good — because it was not clear whether my order qualified for a discount — and I had to cancel my previous order. It was much smoother this time around.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Don
Site Experience Feedback
Apr 01, 2024
I had a slight problem getting the coupon code to work, but it was solved
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Don
Post-Delivery Feedback
Apr 12, 2024
All good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Allen
Post-Delivery Feedback
Apr 12, 2024
The price was very good and I received the product promptly. I product was in excellent condition.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mercy
Site Experience Feedback
Mar 26, 2024
I have no complaints, the purchase was easy. I believe the merchant will take pride in delivery and quality of the products purchased.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mercy
Post-Delivery Feedback
Apr 11, 2024
I ordered the wrong size violin for my daughter but the representative made it easy to return & piece the order for the correct item.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
GalactiKat
Site Experience Feedback
Apr 11, 2024
As always I found the website to be easy to navigate, and it quickly pointed me to several workable options within my budget.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aaron
Site Experience Feedback
Apr 11, 2024
Great thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Teton John
Post-Delivery Feedback
Apr 11, 2024
The delivery time took twice as long as the Amazon delivery time does.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 3
- Customer Support: 5
- Full ratings for this review »
NW Eagle
Site Experience Feedback
Mar 19, 2024
It's easy to navigate the website and easy to place an order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NW Eagle
Post-Delivery Feedback
Apr 11, 2024
I have purchased the same items in the last few purchases. The website is really easy to look for the items, and things make sense. When I had an issue, they take care of it right away. Great experience every time!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
R
Site Experience Feedback
Apr 11, 2024
One coupon code was expired. The other said my items didn't qualify. Your website said to call, so I did. I was on hold for 30+ minutes and gave up. As a result I modified my order (took some items off) and placed the smaller order for full price. This was not an ideal scenario. It would be better if your discount offers had a spot on the site's menu, and there specified what it can and cannot be applied to. Finding out in the checkout stage is maddening.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
Jake
Site Experience Feedback
Apr 11, 2024
Thank you I will definitely be back
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Jet
Site Experience Feedback
Apr 11, 2024
I wonder if instrumentation is available for this cantata and if you sell ot
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Aj
Site Experience Feedback
Apr 10, 2024
I have had a pleasant experience and I would use this again
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jesiah
Site Experience Feedback
Apr 10, 2024
it was good found and checked out easily
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- Full ratings for this review »
TommyK
Post-Delivery Feedback
Apr 10, 2024
Had both the soprano and bari reeds I wanted to use with my different mouthpieces. Very quick and easy. Nice price, especially on the bari Fibercell
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Rick
Site Experience Feedback
Apr 10, 2024
I have always found WWBW online to be a good shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »