Woodwind and Brasswind Reviews - 1,993 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Woodwind and Brasswind
Showing 121 - 140 of 1,993
Sax Man
Site Experience Feedback
Apr 21, 2024
I was in the market for a specific mouthpiece and WWBW had a used one for a great price! Happy to use this company as I have had great experiences in the past.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Peacehorn
Site Experience Feedback
Apr 21, 2024
WWBW is my first choice when purchasing any music products. Best pricing, great customer service, and great return policy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zach
Site Experience Feedback
Apr 13, 2024
I love this website so much. The rewards have encouraged me to be a returning user, and I am always able to find the specific reeds that o am looking for! I have recommended this to my colleagues and say how simple it is to use as long as you know the name of the item you want. Even if you don’t, there are plenty of ways to search
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zach
Post-Delivery Feedback
Apr 21, 2024
I got clarinet 3.5+ Rou Lepics and they were pretty wide in terms of strength consistency. Not sure if this is a wwbw thing but it’s something I noticed
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
TFA
Site Experience Feedback
Apr 21, 2024
I've ordered this same item in the past year and it was backordered for a long time so I canceled that order. Today, the website says the item is in stock so I'm trying again. If receive an email saying it is backordered again. I will use another vender. I've ordered a lot from wwbw.com but you know I can shop elsewhere very easily. I'm a school band director and steer a lot of students to wwbw to shop for their needs.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deer
Site Experience Feedback
Apr 20, 2024
My biggest comment about WWBW today is that the website really feels outdated. Like, this design worked fantastic 10 years ago, but maybe it's time to consider a UI refresh in 2024? But hey, this website never fails to function as intended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Neto
Site Experience Feedback
Apr 08, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Al
Site Experience Feedback
Apr 20, 2024
I have make several purchases over the years and have found the interaction with the website easy to navigate and have always found what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hornblower
Post-Delivery Feedback
Apr 20, 2024
they seam reputable and delivered as promised.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 5
- Full ratings for this review »
Steve
Site Experience Feedback
Apr 20, 2024
good selection and descriptions of different products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Apr 16, 2024
Always real, dependable evaluation when asked questions about options, etc.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andy
Site Experience Feedback
Apr 19, 2024
Basic checkout options, no issues. Will order from WWBW in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Cs
Site Experience Feedback
Apr 19, 2024
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Post-Delivery Feedback
Apr 19, 2024
Delivery a bit slow
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 19, 2024
cool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John
Post-Delivery Feedback
Apr 19, 2024
Tremendous selection and great pricing. And the return policy (when you need it) is fantastic. You can try things without fear.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lewis
Post-Delivery Feedback
Apr 19, 2024
I ordered the wrong strength of reeds. WWBW handled the exchange, and I was satisfied.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jazzy
Post-Delivery Feedback
Apr 19, 2024
The shipment of Rico royal tenor and bari reeds arrived in a timely manner and play consistently throughout the horns scale.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Leonardo da vinci
Post-Delivery Feedback
Apr 19, 2024
I ordered the same thing that I previously ordered from Amazon, and it was easier to find what I was looking for, cheaper, and it arrived faster than when I ordered from Amazon.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
saxman
Site Experience Feedback
Apr 19, 2024
I had no problems other than trying to access my account and not being able to because of how long it had been since I tried.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Slide
Site Experience Feedback
Apr 18, 2024
okay
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »