Wesco Performance Reviews - 193 Reviews - 9.1/10
Wesco Performance Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.1out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 77% |
Neutral | 15% | 20% |
Negative | 6% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Wesco Performance
Showing 141 - 160 of 193
Rob V
Site Experience Feedback
Apr 20, 2024
Website is not very good, hard to search for extra components I wanted for seat belts.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Karley
Site Experience Feedback
Apr 17, 2024
The website layout was wonderful and very easy to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 15, 2024
Easy to order no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JD
Site Experience Feedback
Apr 15, 2024
Could not find item in stores. Glad to find it here.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Corvette King
Site Experience Feedback
Apr 08, 2024
I had a great experience, I will continue to order from your company!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Corvette King
Post-Delivery Feedback
Apr 15, 2024
My experience was great!! I look forward to ordering more parts.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Gabe
Site Experience Feedback
Apr 02, 2024
Ordering is quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gabe
Post-Delivery Feedback
Apr 13, 2024
Speedy shipping and product was great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Deb
Site Experience Feedback
Apr 03, 2024
Great Website to work with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Post-Delivery Feedback
Apr 11, 2024
Very Prompt and professional.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Godwin
Site Experience Feedback
Apr 09, 2024
Hope to order again soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Terry
Site Experience Feedback
Apr 03, 2024
All was good! Thought shipping cost was a little high. Hopefully, by paying the extra shipping cost order is being process while I am typing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nick
Site Experience Feedback
Apr 01, 2024
I liked that you could see the product and the instructions on the same page. Purchasing was simple as well, almost too simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SuperMel
Post-Delivery Feedback
Mar 27, 2024
Order some new ratcheting safety belts from Wesco performance, They arrived on time and were just what I ordered. Installed them that weekend and they worked out awesomely.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
radplus
Site Experience Feedback
Mar 24, 2024
easy to use
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Kzap
Site Experience Feedback
Mar 22, 2024
I can't commit to the overall experience. I have not received the product. I am very optimistic though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bobbyboberson
Site Experience Feedback
Mar 21, 2024
Pretty good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Ron
Post-Delivery Feedback
Mar 21, 2024
I restored 1957-1966 Dodge trucks professionally and have used your seat belts in previous projects with satisfaction. On the most recent order upon opening the box I found one two point lap retractor had broken plastic. I found this unusual as it was in the center of the box and no damage to the box. I immediately called in to report the damage. I took a photo and sent it is as requested. The nice lady said they would replace it asap. I had it sent to my client who received it after I delivered the truck. I will order again . Thanks for the attention to this issue.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 18, 2024
Bought 4 point harness for a classic Plymouth, great options, just waiting to get them to install
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DaveyP
Site Experience Feedback
Mar 06, 2024
Pictures were very good but would have a little more detail showing dimensions, style, etc.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mr. 59 Oldies car club
Site Experience Feedback
Mar 08, 2024
Everything was very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe L.
Site Experience Feedback
Mar 02, 2024
With Wesco I've had only a positive, straight forward experience.,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mike
Site Experience Feedback
Feb 25, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Post-Delivery Feedback
Mar 01, 2024
Thanks
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »