Wesco Performance Reviews - 193 Reviews - 9.1/10
Wesco Performance Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.1out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 77% |
Neutral | 15% | 20% |
Negative | 6% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Wesco Performance
Showing 161 - 180 of 193
Online Shopper
Site Experience Feedback
Feb 27, 2024
Website is decent
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
CT
Site Experience Feedback
Feb 27, 2024
GREAT IN STOCK NO A LONG WAIT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 26, 2024
This survey was premature as I have not even seen what I ordered so how can I answer how satisfied I am with product or service. Otjer sites offer free shipping over 100.00?
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Jim
Site Experience Feedback
Feb 25, 2024
Easy to navigate.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Mike
Site Experience Feedback
Feb 09, 2024
Had to attempt to order twice.Could not complete order the first time.Had no problems the second time,a few hours later.Not a big deal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Post-Delivery Feedback
Feb 23, 2024
The seatbelts I ordered seemed of good quality.Better than I expected.I was unsure of the 60” length but it was perfect.I will be ordering two more sets for the front seat soon.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
kj
Site Experience Feedback
Feb 23, 2024
Over all a good experience!
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Tim
Site Experience Feedback
Feb 21, 2024
It was fine
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Pat
Site Experience Feedback
Feb 17, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Better color samples.
Site Experience Feedback
Feb 17, 2024
I purchased seat belts in a cobalt color. It would have been nice to see the belt color instead of a tiny color sample.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hammer
Site Experience Feedback
Feb 16, 2024
Was searching for add on seat belts for a vintage jeep I am restoring and came across Wesco Performance and they offered just what I was looking for at a very fair price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lee
Site Experience Feedback
Feb 13, 2024
Easy to find configuration I needed. Had options for short end length, other company didn't. Some dimensions were provided, but anchor bolt size was not provided. To purchase item wasn't clear, shouldn't have to review it again to purchase, I had to re-enter data . Nice selection of options, it was clear and straight forward. Thanks
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 12, 2024
the Leadtime was actually the only issue. 2 weeks is a bit for Seat Belts
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Kevin
Site Experience Feedback
Feb 10, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Reemo
Site Experience Feedback
Feb 08, 2024
Nice website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RA
Site Experience Feedback
Jan 29, 2024
I did not like paying for shipment, that made me mad
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
RA
Post-Delivery Feedback
Feb 06, 2024
I emailed asking about my order and the person said it had not shipped yet, but it delivered the next day
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 4
- Full ratings for this review »
not impressed
Post-Delivery Feedback
Feb 02, 2024
I am happy with product but not happy with shipping costs and total should be shown up front . Not getting a invoice in mail 2 weeks after the delivery . not happy
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 10
- Customer Support: 2
- Full ratings for this review »
Tommy
Site Experience Feedback
Feb 02, 2024
everything was described easy to understand options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
WhiteWalker
Site Experience Feedback
Jan 05, 2024
Found several vendors from a Google(TM) website, looked at several and found that this vendor had a good selection at reasonable prices. I am hoping the product is good quality. The overall experience was good with clear descriptions of the products and how to determine correct fitment. I will likely use and recommend the company's website in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 24, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 20, 2024
Good website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »