Wesco Performance Reviews - 190 Reviews - 9.2/10
Wesco Performance Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.2out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 84% |
Neutral | 15% | 16% |
Negative | 6% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Wesco Performance
Showing 101 - 120 of 190
Twspunky
Site Experience Feedback
Jun 09, 2024
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bill
Site Experience Feedback
Jun 06, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe Joe gun
Site Experience Feedback
Jun 03, 2024
Check out restarted order a little confusing otherwise good shipping charge was supposedly incorrect
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Spdgearhead
Site Experience Feedback
Jun 01, 2024
It was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Paul
Site Experience Feedback
Jun 01, 2024
Great installation instructions and options to make a safer car! Great hardware options too.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bill
Site Experience Feedback
Jun 01, 2024
Thanks! It was great and easy to navigate. Shipping seemed a bit high though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MonsterMash
Site Experience Feedback
May 31, 2024
It was straight forward and quick.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
NiceMike
Site Experience Feedback
May 31, 2024
I was pleased to find the item I was looking for here as other merchants did not have what I was looking for. Price was reasonable too!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nick
Site Experience Feedback
May 30, 2024
You should try to use the postal service if it fits it ships for your small parts.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Arp
Site Experience Feedback
May 30, 2024
I requested color samples which I received, this is my second vehicle I have equipped with their belt and I love them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Glen
Site Experience Feedback
May 28, 2024
It was very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 28, 2024
The website is clunky and difficult to find the links needed. BUT….all the information I needed was there and they offer a product I couldn’t find elsewhere.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RV Beltboy
Site Experience Feedback
May 27, 2024
It was hard to understand from the description of the seatbelt how it would work in practice a few pictures of it installed and being installed would be great.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Bear
Site Experience Feedback
May 25, 2024
Wesco has an extensive selection of hard to find items. Website is easy to navigate and I hope delivery is uncomplicated.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
James
Site Experience Feedback
May 23, 2024
I was impresssed with the website and will order again as I need seat belts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
classy
Site Experience Feedback
May 18, 2024
very well product second time I order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 16, 2024
NO THANKS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jon775
Site Experience Feedback
May 15, 2024
Website lists military discount, but no specific instructions on how to obtain. Sent email and website contact form with no response. Called and rep on phone instructed to just put in comments when ordering, so went ahead and placed order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grandpa Floyd
Site Experience Feedback
May 01, 2024
The site was very well setup. Everything was clear and easy to navigate. The prices were on par with the market. I liked the wide color choice. I don’t have any complaints. I think I completed my search and purchase in 20 minutes or less.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grandpa Floyd
Post-Delivery Feedback
May 14, 2024
I needed seat belts for my 54 Chevy and found Wesco on the Google. When I went to the site I was able to very easily look up what I wanted. I was surprised by the price because it was a couple dollars cheaper than what I had gotten a quote from another vendor. That was great! I was looking for a specific color but I thought I would have to custom order it. I found your blue 4002 was also a good match but was my second choice. I am getting my car ready for a photo shoot in a wedding. Time was important. So I ordered them and just like the tracking said they got here but a day early. When I opened the package they were actually the exact color I originally wanted. I was very happy to know that. They were the same aircraft belts I had in my first Dodge. They look great in my car. Installation was green because ordered the hardware kits as well. After it’s all said and done I would say this. I think it took me all of 15 minutes to look up, find , and pay for the seatbelts. They were exactly what I wanted and now I have some safety for my car. I plan on checking with Wesco first the next time I need anything for my 54. Goog job keeping the buying process simple. I appreciate it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Chuck
Site Experience Feedback
May 01, 2024
My suggestion is that you place shipping charges CLEARLY on the selection screen so it does not come as a surprise at the end of the transaction.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Chuck
Post-Delivery Feedback
May 11, 2024
Seat belts ordered finally came in as seat belt! Order was placed may 1st, and should have been here NLT the 8th. Did not ship on time. Very disappointed in the delivery and only receiving half of what I thought I had ordered!!
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »