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The Vitamin Shoppe Reviews - 40,377 Review - 9.4/10

Nov 27, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 421 - 440 of 40,377

Britt

Site Experience Feedback

Nov 24, 2024

I am overall pleased with my experience.

Javzter

Site Experience Feedback

Nov 24, 2024

It was simple and clear

Muska1234

Site Experience Feedback

Nov 24, 2024

The website is easy to use and very simple, I order online couple times a month ,no issues

Andy

Site Experience Feedback

Nov 24, 2024

Easy to order with in-store pickup option. I love it!

TRJM

Site Experience Feedback

Nov 24, 2024

I appreciate the FREE SHIPPING for this purchase - it definitely was a DECIDING FACTOR

mkohn515

Site Experience Feedback

Nov 11, 2024

Prices excellent and products top notch


Post-Delivery Feedback

Nov 24, 2024

Top notch products delivered quickly.

Dreamer

Site Experience Feedback

Nov 24, 2024

So easy to find stuff and prices were great, especially with the promo code thanks24. will definitely buy again.

Gopher

Site Experience Feedback

Nov 24, 2024

I thought the option of seeing price per serving was a good filter

Online Shopper

Site Experience Feedback

Nov 24, 2024

Amazing experience

Richard

Site Experience Feedback

Nov 24, 2024

my usual seamless experience, great value and easy to navigate website

User1

Site Experience Feedback

Nov 24, 2024

Great

Caffinebandit

Site Experience Feedback

Nov 24, 2024

It was good I had no problem what so ever

KT

Site Experience Feedback

Nov 24, 2024

I liked it!

Don

Site Experience Feedback

Nov 24, 2024

Just a little of confusion (my fault) trying to add a new card and delete a few expired cards.

BEN

Site Experience Feedback

Nov 24, 2024

Very Accommodating Experience

Wes

Site Experience Feedback

Nov 24, 2024

Was very easy and all self explanatory

Coco

Site Experience Feedback

Nov 24, 2024

very good

Online Shopper

Site Experience Feedback

Nov 24, 2024

Vitamin shoppe always exceeds my expectations by offering a plethora of amazing deals for all my workout needs, keeping me striving towards my goals with a reliable supplier of hydration, energy and protein to excel.

Lisa G

Site Experience Feedback

Nov 24, 2024

My experience has always been excellent. I have no complaints. Thank you.

Online Shopper

Site Experience Feedback

Nov 24, 2024

Great