The Vitamin Shoppe Reviews - 40,377 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 421 - 440 of 40,377
Britt
Site Experience Feedback
Nov 24, 2024
I am overall pleased with my experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Javzter
Site Experience Feedback
Nov 24, 2024
It was simple and clear
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Muska1234
Site Experience Feedback
Nov 24, 2024
The website is easy to use and very simple, I order online couple times a month ,no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andy
Site Experience Feedback
Nov 24, 2024
Easy to order with in-store pickup option. I love it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TRJM
Site Experience Feedback
Nov 24, 2024
I appreciate the FREE SHIPPING for this purchase - it definitely was a DECIDING FACTOR
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
mkohn515
Site Experience Feedback
Nov 11, 2024
Prices excellent and products top notch
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mkohn515
Post-Delivery Feedback
Nov 24, 2024
Top notch products delivered quickly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Dreamer
Site Experience Feedback
Nov 24, 2024
So easy to find stuff and prices were great, especially with the promo code thanks24. will definitely buy again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gopher
Site Experience Feedback
Nov 24, 2024
I thought the option of seeing price per serving was a good filter
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Amazing experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Richard
Site Experience Feedback
Nov 24, 2024
my usual seamless experience, great value and easy to navigate website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
User1
Site Experience Feedback
Nov 24, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Caffinebandit
Site Experience Feedback
Nov 24, 2024
It was good I had no problem what so ever
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KT
Site Experience Feedback
Nov 24, 2024
I liked it!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Don
Site Experience Feedback
Nov 24, 2024
Just a little of confusion (my fault) trying to add a new card and delete a few expired cards.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BEN
Site Experience Feedback
Nov 24, 2024
Very Accommodating Experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Wes
Site Experience Feedback
Nov 24, 2024
Was very easy and all self explanatory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Coco
Site Experience Feedback
Nov 24, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Vitamin shoppe always exceeds my expectations by offering a plethora of amazing deals for all my workout needs, keeping me striving towards my goals with a reliable supplier of hydration, energy and protein to excel.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lisa G
Site Experience Feedback
Nov 24, 2024
My experience has always been excellent. I have no complaints. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »