The Vitamin Shoppe Reviews - 40,377 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 401 - 420 of 40,377
Lynda
Site Experience Feedback
Nov 25, 2024
Always easy to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
GAVA2610
Site Experience Feedback
Nov 25, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pleased so far
Site Experience Feedback
Nov 25, 2024
Variety of products, good prices, easy ordering process
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cat
Site Experience Feedback
Nov 24, 2024
fast, easy to navigate and found what i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aimz
Site Experience Feedback
Nov 24, 2024
Great deal. Bought more than I anticipated.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
sponchbob
Site Experience Feedback
Nov 24, 2024
I love everything about this app, it's very easy and has lots of options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
G
Site Experience Feedback
Nov 24, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Shay
Site Experience Feedback
Nov 24, 2024
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tara
Site Experience Feedback
Nov 13, 2024
Everything was fine as usual, shipment is always pretty quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tara
Post-Delivery Feedback
Nov 24, 2024
I trust the Vitamins from the Vitamin Shoppe are a good quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Nella
Site Experience Feedback
Nov 24, 2024
Great quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dch2412
Site Experience Feedback
Nov 24, 2024
Quick and easy - only issue is when the protein bars I get every other month - during the summer time they need to be packed with ice packs - during the summer they ended up melting in transit
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Matt w
Site Experience Feedback
Nov 24, 2024
Very good experience, easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
loricus
Site Experience Feedback
Nov 24, 2024
One bad thing that happened was my cart emptied when ibb b was not expecting it. I had to refund my items. That was annoying
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dj
Site Experience Feedback
Nov 24, 2024
None
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sonny
Site Experience Feedback
Nov 24, 2024
I had a great experience shopping online at The Vitamin Shoppe! The website was easy to navigate, and I was impressed by the wide variety of vitamins and supplements available. Whether I was looking for something specific or exploring new options, they had everything I needed. The prices were also fantastic, offering great value for the quality of products. My order arrived quickly and well-packaged, making the whole shopping experience smooth and enjoyable. Highly recommend for anyone looking to stock up on vitamins at competitive prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A.V.
Site Experience Feedback
Nov 24, 2024
Every single time I've purchased from the Vitamin Shoppe I've found exactly what I was looking for because it's usually in stock and adequately priced. I'm also very satisfied with how quickly all of my purchases have arrived. 10/10.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
n/a
Site Experience Feedback
Nov 24, 2024
n/a
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
MR C
Site Experience Feedback
Nov 24, 2024
Web site experience was good. Disappointed that the Black Friday sale was not available (or the Sales Rep did not tell me nor give me same discount) when I made the same purchase at the store.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Khloe
Site Experience Feedback
Nov 24, 2024
The site is always clean and easy to navigate. Thank you. Would be nice if discounts/special offers can apply across variations/sizes of the same product.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
JB
Site Experience Feedback
Nov 21, 2024
Great!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »