The Vitamin Shoppe Reviews - 40,377 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 261 - 280 of 40,377
RedThain
Site Experience Feedback
Nov 25, 2024
site is gtg ordering was easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
GIG33DGR
Site Experience Feedback
Nov 25, 2024
GOOD SERVICE PRODUCTS ALWAYS FRESH!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Tae
Site Experience Feedback
Nov 25, 2024
Quick and easy transaction. Was able to login successfully and gather points as well as use Apple Pay to check out with the hassle of getting my card info out my bag.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Isaiah
Site Experience Feedback
Nov 25, 2024
I love the vitamin shop all my friends and I always go there for all our needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lynn
Site Experience Feedback
Nov 25, 2024
It turned shopping online into a fun experience. Good to read product details.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kimmy
Site Experience Feedback
Nov 25, 2024
Easy to find and order the needed item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charlie
Site Experience Feedback
Nov 25, 2024
My only complaint is stating that the product is out of stock before clicking on the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AB
Site Experience Feedback
Nov 25, 2024
Easy to operate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lori
Site Experience Feedback
Nov 25, 2024
I have been using the brand - Dr. Mercola Gallbladder enzyme - for about 7 months now and when I don't take it for more than 2 or 3 days I notice a huge difference in how my digestive system works when it has it versus when it doesn't. I had my Gallbladder removed about 10 years ago and started having issues with certain foods about 5 years ago now. I am so thankful I finally found something that helps with the many diffrent issues I have when it comes to digestion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nope
Site Experience Feedback
Nov 25, 2024
I wanted 600-tablet containers for both items and could not find them. One of my items did not show up in the cart — not sure if that was user error — and I had to go search for it a second time. I started to use ApplyPay, then because these items are tax-deductible, I backed off because I didn't know if ApplePay online would offer me the option to specify my "tax-deductible" credit card for record keeping purposes.
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
- Full ratings for this review »
Jtyme
Site Experience Feedback
Nov 25, 2024
Everything went very smooth. So far, no bumps or hick-ups with the site.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Hard to read labels on various sizes of same product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trueangelman
Site Experience Feedback
Nov 25, 2024
Great experience with the The Vitamin Shoppe's website. Prices are real competitive, and I always keep coming back for thier deals!. There are no hiccups when navigating the site, just a smooth process from picking items to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gus
Site Experience Feedback
Nov 25, 2024
Great shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BTF18
Site Experience Feedback
Nov 25, 2024
I am satisfied to have been able to obtain the deal coupon to get 20% off. It helped, as other competitors for the protein powder do not offer much for coupons or deals. I am happy to not be spending over $100 for this product and will continue to buy from the Vitamin Shoppe, if they continue to have deals and coupons to help people afford the protein they enjoy/need and keep competitor companies out of reach of pricing/deals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jan
Site Experience Feedback
Nov 25, 2024
Selected, Ordered and Paid for product online. I was looking for the Black Friday or best sale price for this particular item! I then called store to let them know I had purchased product online and would have a friend pick it up today. The store is an hour from our home. Everything went very smoothly & was easy. Appreciate that!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joan
Site Experience Feedback
Nov 25, 2024
The website is user friendly, easy to find things. Good prices and lots of selections.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
ces
Site Experience Feedback
Nov 25, 2024
I was happy that it had the product I was looking for and it was on sale and shipping was included. The price changed multiple times while going through the check out process. I thought that was strange
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Liv
Site Experience Feedback
Nov 25, 2024
I appreciate that there is a Black Friday deal.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »