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The Vitamin Shoppe Reviews - 40,189 Review - 9.4/10

Nov 27, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 241 - 260 of 40,189

Devlyn

Site Experience Feedback

Nov 18, 2024

Easy to use

Thill

Site Experience Feedback

Nov 24, 2024

My only dislike is the pictures of the products are not clear enough to read.

Steph

Site Experience Feedback

Nov 24, 2024

It was very easy to find the product I was looking for. The discounts I used were easy to apply and check out was a breeze. The whole experience took about 5 minutes max and that’s only because I couldn’t decide on the flavor I wanted lol

Dirty_slut

Site Experience Feedback

Nov 24, 2024

Loved it

Online Shopper

Site Experience Feedback

Nov 24, 2024

Easy to navigate and great prices!

Noah the goat

Site Experience Feedback

Nov 24, 2024

Vitamin Shoppe is awesome the discounts are sick!!!

Online Shopper

Site Experience Feedback

Nov 24, 2024

My experience with the online shopping was good. I was not able to find Natures Plus Source of Life Multi-Vitamin and Mineral without iron tablets but I will check back. I have been purchasing my vitamins through Vitamin Shoppe for years and appreciate your products. Thanks.

Sally

Site Experience Feedback

Nov 24, 2024

easy to find product I wanted, quick & easy to order & check out. Love free shipping!

AR

Site Experience Feedback

Nov 24, 2024

Quick and easy.

Good

Site Experience Feedback

Nov 24, 2024

Good

strongman

Site Experience Feedback

Nov 24, 2024

Overall, I have been very satisfied with Vitamin shoppe products and services.

Joeyyyy

Site Experience Feedback

Nov 24, 2024

Very easy to use

TheChosenJuan

Site Experience Feedback

Nov 24, 2024

Nothing bad. Everything was simple.

JMD

Site Experience Feedback

Nov 24, 2024

Cheaper prices than from the manufacturer.

Online Shopper

Site Experience Feedback

Nov 24, 2024

One product that I am interested in trying was out of stock. signed up for the waitlist.

JP

Site Experience Feedback

Nov 24, 2024

Me encanta la facilidad para envontrar cada producto, solo necesitas una palabra clava y obtienes multiples recomendaciones. Además es muy fácil a la hora de pagar y obtener descuentos. Excelente sitio!

Satisfied customer

Post-Delivery Feedback

Nov 24, 2024

I got a very good liquid fish oil from vitamin shop at a very good price. I always get my fish oil from them because it is a high quality product and a very reasonable price

Zach

Site Experience Feedback

Nov 24, 2024

Pretty good actually, almost too much stuff.

Auntie D

Site Experience Feedback

Nov 24, 2024

I sometimes have trouble using my account to checkout

Online Shopper

Site Experience Feedback

Nov 24, 2024

Easy to navigate the website and found what i was looking for