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The Vitamin Shoppe Reviews - 40,418 Review - 9.4/10

Nov 27, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 201 - 220 of 40,418

Pleased so far

Site Experience Feedback

Nov 25, 2024

Variety of products, good prices, easy ordering process

Cat

Site Experience Feedback

Nov 24, 2024

fast, easy to navigate and found what i needed

Aimz

Site Experience Feedback

Nov 24, 2024

Great deal. Bought more than I anticipated.

sponchbob

Site Experience Feedback

Nov 24, 2024

I love everything about this app, it's very easy and has lots of options

G

Site Experience Feedback

Nov 24, 2024

Good

Shay

Site Experience Feedback

Nov 24, 2024

Loved it

Tara

Site Experience Feedback

Nov 13, 2024

Everything was fine as usual, shipment is always pretty quick.


Post-Delivery Feedback

Nov 24, 2024

I trust the Vitamins from the Vitamin Shoppe are a good quality.

Nella

Site Experience Feedback

Nov 24, 2024

Great quality

Dch2412

Site Experience Feedback

Nov 24, 2024

Quick and easy - only issue is when the protein bars I get every other month - during the summer time they need to be packed with ice packs - during the summer they ended up melting in transit

Matt w

Site Experience Feedback

Nov 24, 2024

Very good experience, easy and quick

loricus

Site Experience Feedback

Nov 24, 2024

One bad thing that happened was my cart emptied when ibb b was not expecting it. I had to refund my items. That was annoying

Dj

Site Experience Feedback

Nov 24, 2024

None

sonny

Site Experience Feedback

Nov 24, 2024

I had a great experience shopping online at The Vitamin Shoppe! The website was easy to navigate, and I was impressed by the wide variety of vitamins and supplements available. Whether I was looking for something specific or exploring new options, they had everything I needed. The prices were also fantastic, offering great value for the quality of products. My order arrived quickly and well-packaged, making the whole shopping experience smooth and enjoyable. Highly recommend for anyone looking to stock up on vitamins at competitive prices!

A.V.

Site Experience Feedback

Nov 24, 2024

Every single time I've purchased from the Vitamin Shoppe I've found exactly what I was looking for because it's usually in stock and adequately priced. I'm also very satisfied with how quickly all of my purchases have arrived. 10/10.

n/a

Site Experience Feedback

Nov 24, 2024

n/a

MR C

Site Experience Feedback

Nov 24, 2024

Web site experience was good. Disappointed that the Black Friday sale was not available (or the Sales Rep did not tell me nor give me same discount) when I made the same purchase at the store.

Khloe

Site Experience Feedback

Nov 24, 2024

The site is always clean and easy to navigate. Thank you. Would be nice if discounts/special offers can apply across variations/sizes of the same product.

JB

Site Experience Feedback

Nov 21, 2024

Great!!

Britt

Site Experience Feedback

Nov 24, 2024

I am overall pleased with my experience.

Javzter

Site Experience Feedback

Nov 24, 2024

It was simple and clear