The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1101 - 1120 of 40,169
Online Shopper
Site Experience Feedback
Nov 21, 2024
Everything was very clear and easy to
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
string bean
Site Experience Feedback
Nov 21, 2024
This website is actually one of the easiest to order from.. I am almost 70 and not very computer savy. easy to order from and it usually arrives to my house in a day or two...love it...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jessie
Site Experience Feedback
Nov 21, 2024
It was easy to log in and search for the product I was looking for. I like that there were many brands and that there were more than one size (number of tablets) available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MikeH
Site Experience Feedback
Nov 21, 2024
Great experience I love shopping at the vitamin shoppe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Heldon
Site Experience Feedback
Nov 21, 2024
Technology is not my forte but managed to put the order through without too much trouble.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Great & easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Product was available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
M
Site Experience Feedback
Nov 21, 2024
The Vitamin Shoppe has quality products which is why I returned and tried to purchase a bottle of vitamins in the large size. Unfortunately the result showed out of stock so I had to settle for a smaller size at a higher price. Not sure why the product showed up when there are none in stock and having to pay more was upsetting. Thank you for the opportunity to share my experience.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Michael
Site Experience Feedback
Nov 21, 2024
I Like that you show me prior purchases and it is very easy to make a purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Liz
Site Experience Feedback
Nov 21, 2024
I had difficulty finding the item I wanted.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jxstnstarr
Site Experience Feedback
Nov 21, 2024
The website was pretty straightforward and easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Easy to navigate and affordable prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy
Site Experience Feedback
Nov 21, 2024
Easy to use
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Jake42
Site Experience Feedback
Nov 21, 2024
simple, easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yeeteryfit
Site Experience Feedback
Nov 21, 2024
Super easy to use the website along with the purchasing process. Literally just a few clicks and all was done.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MJ
Site Experience Feedback
Nov 21, 2024
My go to for protein and supplements. Thank you for the new products and health info. Noticed that Syntha-6 protein powder varieties are limited? Used to purchase 5lb container but no longer available as well as the low card version....
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Butch
Site Experience Feedback
Nov 21, 2024
It was efficient and easily handled.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vicky
Site Experience Feedback
Nov 21, 2024
Good experience, great quality products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DROD
Site Experience Feedback
Nov 21, 2024
I had a good experience, I enjoy the coupons and special deals yall have
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Big J
Site Experience Feedback
Nov 18, 2024
Never had a problem with the store.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »