The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1061 - 1080 of 40,169
David Cooper
Site Experience Feedback
Nov 22, 2024
I enjoy using the sight to locate the items I need. It is very easy to use. I like that you can see what is on sale and the different discounts available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
thecircle3grooup
Site Experience Feedback
Nov 22, 2024
I received a flyer in the mail and decided to use it on this transaction. I knew I wanted to purchase these items and get the best deal. The website was easy to maneuver as was the checkout part of the store. Also, i was glad to know the products were located at my local store that I could just pick up versus waiting for a delivery. Pick up was free which was appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Cork
Site Experience Feedback
Nov 22, 2024
Vitamin shoppe makes it easy for me to keep up with my vitamins because my work schedule rarely lets me make it in store. They are my go to for all of my vitamins and supplements!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
K. Kelly
Site Experience Feedback
Nov 22, 2024
๐๐ฝ
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Gwhiz
Site Experience Feedback
Nov 22, 2024
Great selection, easy to order
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review ยป
Phil
Site Experience Feedback
Nov 17, 2024
Website is very fluid and easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Pamela
Site Experience Feedback
Nov 22, 2024
I would love if they would get some metagenic products and bogo some of the products that I purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Eli
Site Experience Feedback
Nov 17, 2024
Itโs easy and very simple. I absolutely love shopping for my supplements using the app.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jekyll
Site Experience Feedback
Nov 22, 2024
Keep more stock inside stores for drink variety!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Sf55
Site Experience Feedback
Nov 22, 2024
My experience was amazing as always. I am always able to find the products I am looking for quickly and can toggle between shipping and picking up and store based on my needs. I also appreciate that the coupon codes are very obvious and that they always have some type of promo going on.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Kels
Site Experience Feedback
Nov 07, 2024
Checking out can be challenging at times .. no other issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Swoop
Site Experience Feedback
Nov 22, 2024
Great overall experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Mike
Post-Delivery Feedback
Nov 22, 2024
I have been shopping at Vitamin Shoppe for years. They have great products at reasonable prices. I shop both in store and online. I find the in store employees to be very knowledgeable and helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
brittgal
Site Experience Feedback
Nov 05, 2024
I love vitamin shoppe
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
brittgal
Post-Delivery Feedback
Nov 22, 2024
My energy cans always seem to come beat up box and all. Almost as if the delivery company throws it all around in which is causing physical damage to my product but also to the quality also
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 10
- Full ratings for this review ยป
TrishK
Site Experience Feedback
Nov 22, 2024
Excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Juasev
Site Experience Feedback
Nov 22, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Smalls
Site Experience Feedback
Nov 22, 2024
Everything great so far keep up the good work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 22, 2024
I was extremely disappointed in the fact that after spending over $150.00 for supplements I was unable to retrieve a Coupon Code for my order. there should have been something when you spend over $150.00
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Em
Site Experience Feedback
Nov 22, 2024
Great store
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Crystal
Site Experience Feedback
Nov 17, 2024
Everything was very easy to find and the checkout process was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป