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The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10

Nov 29, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1061 - 1080 of 40,169

David Cooper

Site Experience Feedback

Nov 22, 2024

I enjoy using the sight to locate the items I need. It is very easy to use. I like that you can see what is on sale and the different discounts available.

thecircle3grooup

Site Experience Feedback

Nov 22, 2024

I received a flyer in the mail and decided to use it on this transaction. I knew I wanted to purchase these items and get the best deal. The website was easy to maneuver as was the checkout part of the store. Also, i was glad to know the products were located at my local store that I could just pick up versus waiting for a delivery. Pick up was free which was appreciated.

Cork

Site Experience Feedback

Nov 22, 2024

Vitamin shoppe makes it easy for me to keep up with my vitamins because my work schedule rarely lets me make it in store. They are my go to for all of my vitamins and supplements!

K. Kelly

Site Experience Feedback

Nov 22, 2024

๐Ÿ‘๐Ÿฝ

Gwhiz

Site Experience Feedback

Nov 22, 2024

Great selection, easy to order

Phil

Site Experience Feedback

Nov 17, 2024

Website is very fluid and easy to navigate.

Pamela

Site Experience Feedback

Nov 22, 2024

I would love if they would get some metagenic products and bogo some of the products that I purchased.

Eli

Site Experience Feedback

Nov 17, 2024

Itโ€™s easy and very simple. I absolutely love shopping for my supplements using the app.

Jekyll

Site Experience Feedback

Nov 22, 2024

Keep more stock inside stores for drink variety!

Sf55

Site Experience Feedback

Nov 22, 2024

My experience was amazing as always. I am always able to find the products I am looking for quickly and can toggle between shipping and picking up and store based on my needs. I also appreciate that the coupon codes are very obvious and that they always have some type of promo going on.

Kels

Site Experience Feedback

Nov 07, 2024

Checking out can be challenging at times .. no other issues

Swoop

Site Experience Feedback

Nov 22, 2024

Great overall experience!

Mike

Post-Delivery Feedback

Nov 22, 2024

I have been shopping at Vitamin Shoppe for years. They have great products at reasonable prices. I shop both in store and online. I find the in store employees to be very knowledgeable and helpful.

brittgal

Site Experience Feedback

Nov 05, 2024

I love vitamin shoppe


Post-Delivery Feedback

Nov 22, 2024

My energy cans always seem to come beat up box and all. Almost as if the delivery company throws it all around in which is causing physical damage to my product but also to the quality also

TrishK

Site Experience Feedback

Nov 22, 2024

Excellent experience

Juasev

Site Experience Feedback

Nov 22, 2024

Very good

Smalls

Site Experience Feedback

Nov 22, 2024

Everything great so far keep up the good work.

Online Shopper

Site Experience Feedback

Nov 22, 2024

I was extremely disappointed in the fact that after spending over $150.00 for supplements I was unable to retrieve a Coupon Code for my order. there should have been something when you spend over $150.00

Em

Site Experience Feedback

Nov 22, 2024

Great store

Crystal

Site Experience Feedback

Nov 17, 2024

Everything was very easy to find and the checkout process was simple.