Uncommon Goods Reviews - 352 Reviews - 9.5/10
2022
Winner
Circle of
Excellence
14 years
Uncommon Goods Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 10.0 /10 |
9.5out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 79% |
Neutral | 18% | 20% |
Negative | 1% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
7.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Uncommon Goods
Showing 61 - 80 of 352
Nipper
Site Experience Feedback
Oct 28, 2024
Good.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Bennie
Site Experience Feedback
Oct 21, 2024
quite well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ianthe
Site Experience Feedback
Oct 21, 2024
Lots of choices for great gifts. Site a bit difficult to use if order needs to be changed. Customer service was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Meme × 3
Site Experience Feedback
Sep 18, 2024
Everything was fine, all one has to do is read the information the site gives you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 13, 2024
love uncommon good for gift shopping. prices are a bit high but the selection is tempting!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Ava
Site Experience Feedback
Oct 11, 2024
The interface of this website is always user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shutterblink
Site Experience Feedback
Oct 11, 2024
I would click to go to my cart and the website took me back to the Facebook ad. This happened about 3 or 4 times.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
From Uncommon Goods
We're so sorry that our website was giving you trouble! We see that you'd placed a successful order yesterday, 10/11/24. Our apologies that it wasn't easier to shop on our site! We're always here to help should you have any questi...
Read full response »Katy D
Site Experience Feedback
Oct 04, 2024
I always find something different that is perfect for the occasion. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kimmie
Site Experience Feedback
Oct 04, 2024
It was easy to find the perfect high for someone who is hard to please.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LMaq
Site Experience Feedback
Oct 02, 2024
I love the ideas that Uncommon Goods gives me for gifts - especially for those people who are very hard to shop for. There's a great selection of goods and I can always find something every time I browse the site. The website is very easy to use and checkout was a breeze since my info is already in the system.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Petunia
Site Experience Feedback
Sep 02, 2024
Fabulous selection of merchandise! The checkout process seemed overly complicated.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Petunia
Post-Delivery Feedback
Oct 02, 2024
The ordering experience was really good. The website is very simple to use. I am unhappy that items arrived broken. These items were not adequately or carefully packaged. I don't want to return these items because they are made of rock and would be very expensive to ship, and I just wanted one small piece replaced. Sorry to say, i dont know how to reach customer sevice.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jude
Site Experience Feedback
Sep 09, 2024
I couldn't answer some of the answers because I don't have the products yet.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Karen
Site Experience Feedback
Sep 28, 2024
website and products are well displayed and quality of products are good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anonymous
Site Experience Feedback
Sep 28, 2024
Found lots of nice things. I was disappointed that I wasn't offered a free trial or reduced annual membership. I had a membership several years ago. Apparently I should have changed my email address to get that.
- Overall Rating: 8
- Would Shop Here Again: 4
- Likelihood To Recommend: 8
- Full ratings for this review »
Al
Site Experience Feedback
Sep 26, 2024
great site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
April C
Site Experience Feedback
Sep 25, 2024
I love their products. I know when I order from Uncommon Goods, nobody else will purchase the same thing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kimwhit
Site Experience Feedback
Sep 23, 2024
Great sales great prompts sometimes problems checking out and have to do multiple times
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
1TMarie3
Site Experience Feedback
Sep 22, 2024
Enjoy the array of products as there are always items you wouldn't think of searching for. Provides great inspiration and ideas for current and future gift ideas.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Liz
Site Experience Feedback
Sep 21, 2024
Interesting products, so varied and something for everyone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Tina
Site Experience Feedback
Aug 28, 2024
I had no issues with the website. Everything was clear to understand.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Tina
Post-Delivery Feedback
Sep 20, 2024
The items I purchased were for gifts. Both of the recipients really enjoyed their items and were impressed with the unique gifts
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »