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Uncommon Goods Reviews - 352 Reviews - 9.5/10

Nov 30, 2024
Uncommon Goods offers a broad selection of interesting and unique products for the home, as well as an assortment of distinctive personal accessories, with more categories to follow.
Circle of Excellence - Uncommon Goods

2022
Winner

Circle of
Excellence

14 years

Uncommon Goods Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.8 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%79%

Neutral

18%20%

Negative

1%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

7.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Uncommon Goods

Showing 61 - 80 of 352

Nipper

Site Experience Feedback

Oct 28, 2024

Good.

Bennie

Site Experience Feedback

Oct 21, 2024

quite well

Ianthe

Site Experience Feedback

Oct 21, 2024

Lots of choices for great gifts. Site a bit difficult to use if order needs to be changed. Customer service was great!

Meme × 3

Site Experience Feedback

Sep 18, 2024

Everything was fine, all one has to do is read the information the site gives you.

Online Shopper

Site Experience Feedback

Oct 13, 2024

love uncommon good for gift shopping. prices are a bit high but the selection is tempting!

Ava

Site Experience Feedback

Oct 11, 2024

The interface of this website is always user friendly.

Shutterblink

Site Experience Feedback

Oct 11, 2024

I would click to go to my cart and the website took me back to the Facebook ad. This happened about 3 or 4 times.

From Uncommon Goods

We're so sorry that our website was giving you trouble! We see that you'd placed a successful order yesterday, 10/11/24. Our apologies that it wasn't easier to shop on our site! We're always here to help should you have any questi...

Read full response »

Katy D

Site Experience Feedback

Oct 04, 2024

I always find something different that is perfect for the occasion. Thank you.

Kimmie

Site Experience Feedback

Oct 04, 2024

It was easy to find the perfect high for someone who is hard to please.

LMaq

Site Experience Feedback

Oct 02, 2024

I love the ideas that Uncommon Goods gives me for gifts - especially for those people who are very hard to shop for. There's a great selection of goods and I can always find something every time I browse the site. The website is very easy to use and checkout was a breeze since my info is already in the system.

Petunia

Site Experience Feedback

Sep 02, 2024

Fabulous selection of merchandise! The checkout process seemed overly complicated.


Post-Delivery Feedback

Oct 02, 2024

The ordering experience was really good. The website is very simple to use. I am unhappy that items arrived broken. These items were not adequately or carefully packaged. I don't want to return these items because they are made of rock and would be very expensive to ship, and I just wanted one small piece replaced. Sorry to say, i dont know how to reach customer sevice.

Jude

Site Experience Feedback

Sep 09, 2024

I couldn't answer some of the answers because I don't have the products yet.

Karen

Site Experience Feedback

Sep 28, 2024

website and products are well displayed and quality of products are good.

Anonymous

Site Experience Feedback

Sep 28, 2024

Found lots of nice things. I was disappointed that I wasn't offered a free trial or reduced annual membership. I had a membership several years ago. Apparently I should have changed my email address to get that.

Al

Site Experience Feedback

Sep 26, 2024

great site

April C

Site Experience Feedback

Sep 25, 2024

I love their products. I know when I order from Uncommon Goods, nobody else will purchase the same thing.

Kimwhit

Site Experience Feedback

Sep 23, 2024

Great sales great prompts sometimes problems checking out and have to do multiple times

1TMarie3

Site Experience Feedback

Sep 22, 2024

Enjoy the array of products as there are always items you wouldn't think of searching for. Provides great inspiration and ideas for current and future gift ideas.

Liz

Site Experience Feedback

Sep 21, 2024

Interesting products, so varied and something for everyone

Tina

Site Experience Feedback

Aug 28, 2024

I had no issues with the website. Everything was clear to understand.


Post-Delivery Feedback

Sep 20, 2024

The items I purchased were for gifts. Both of the recipients really enjoyed their items and were impressed with the unique gifts