Uncommon Goods Reviews - 352 Reviews - 9.5/10
2022
Winner
Circle of
Excellence
14 years
Uncommon Goods Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 10.0 /10 |
9.5out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 79% |
Neutral | 18% | 20% |
Negative | 1% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
7.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Uncommon Goods
Showing 101 - 120 of 352
Fussvillesue
Site Experience Feedback
Aug 10, 2024
I always shop at Uncommon Goods when looking for unusual and one-of-a-kind gifts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
California
Site Experience Feedback
Aug 07, 2024
Great - love the way you suggest additional items that we might like!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BikerBill
Site Experience Feedback
Jul 26, 2024
You charged me sales tax. I live in Oregon where there is no sales tax. Please adjust price.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
BikerBill
Post-Delivery Feedback
Aug 01, 2024
I bought a birthday gift for my daughter who lives outside Denver,CO. When I didn't hear from her I checked and found out she got the package, but didn't know why or who it was from. That's because it did not include a message I requested accompany the gift saying HappyBirthday and reminding her to varnish the product (a wood duck) to protect it if she planned to place it outside in her garden.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
From Uncommon Goods
Thank you for your message. Sales tax is applied based on the shipping address, not the billing address.
Kay
Post-Delivery Feedback
Aug 01, 2024
I like your products and look forwaard to Christmas to buy more.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ladybug
Site Experience Feedback
Jul 31, 2024
Viewing catalog and all items was an easy experience. I was very pleased with the ease of ordering and check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steff
Site Experience Feedback
Jul 30, 2024
I love the products. I don't shop online very often but this is about the fourth time I've ordered from Uncommon Goods. I wish the vendors offered customized women's socks, too. All the men I've gifted to love them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fussvillesue
Site Experience Feedback
Jul 03, 2024
My "go to" site for unusual gifts, etc.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Troyfan
Post-Delivery Feedback
Jul 24, 2024
It’s not as large as I was needing it to be.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
susie q
Site Experience Feedback
Jul 21, 2024
always clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Reji
Site Experience Feedback
Jul 18, 2024
Bought the same gifts I've purchased before for others. Recipients LOVED them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
C
Site Experience Feedback
Jul 18, 2024
great. quick and accurate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cedric
Post-Delivery Feedback
Jul 13, 2024
I purchased a plushie for a birthday, to a great reception. It is very cute and soft, and the flipping ability is fun. The recipient had concerns that the seams may wear out or the zipper may break if flipped too often.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
H
Site Experience Feedback
Jun 25, 2024
Site easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kath
Site Experience Feedback
Jul 09, 2024
Great experience, as usual. I love this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lilly
Site Experience Feedback
Jul 08, 2024
I've always enjoyed my experience at Uncommon Goods. It does sometimes feel like the same products get recommended every time I view the website. I see a lot of the same things, but many new things as well. my biggest issue is that using a shortcut to open a link in a new tab does not always work, I have to right click instead of pressing the shortcut key and clicking.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Julia
Site Experience Feedback
Jul 08, 2024
Clean and easy to use on mobile!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Fussvillesue
Site Experience Feedback
Jun 30, 2024
Found a gift for my soccer-playing granddaughter that I've never seen before. I'm sure he'll love it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sam
Site Experience Feedback
Jun 07, 2024
Easy to navigate site, no real complaints. I really like how the categories are organized.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Sam
Post-Delivery Feedback
Jun 28, 2024
Website had everything laid out well, items arrived early.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Fussvillesue
Site Experience Feedback
Jun 25, 2024
Love to shop at Uncommon Goods - such unusual gifts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
piscesgmt
Site Experience Feedback
Jun 09, 2024
I was browsing mainly for travel items. A children's book appeared in the category, which was odd, but prompted me to remember a gift for my friend's son.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
piscesgmt
Post-Delivery Feedback
Jun 24, 2024
they have a lot of good variety. they have stuff for adults, for kids, both male and female. ive bought a few gifts for kids from them and the parents are always happy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »