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Uncommon Goods Reviews - 352 Reviews - 9.5/10

Nov 30, 2024
Uncommon Goods offers a broad selection of interesting and unique products for the home, as well as an assortment of distinctive personal accessories, with more categories to follow.
Circle of Excellence - Uncommon Goods

2022
Winner

Circle of
Excellence

14 years

Uncommon Goods Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.8 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%79%

Neutral

18%20%

Negative

1%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

7.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Uncommon Goods

Showing 101 - 120 of 352

Fussvillesue

Site Experience Feedback

Aug 10, 2024

I always shop at Uncommon Goods when looking for unusual and one-of-a-kind gifts.

California

Site Experience Feedback

Aug 07, 2024

Great - love the way you suggest additional items that we might like!!

BikerBill

Site Experience Feedback

Jul 26, 2024

You charged me sales tax. I live in Oregon where there is no sales tax. Please adjust price.


Post-Delivery Feedback

Aug 01, 2024

I bought a birthday gift for my daughter who lives outside Denver,CO. When I didn't hear from her I checked and found out she got the package, but didn't know why or who it was from. That's because it did not include a message I requested accompany the gift saying HappyBirthday and reminding her to varnish the product (a wood duck) to protect it if she planned to place it outside in her garden.

From Uncommon Goods

Thank you for your message. Sales tax is applied based on the shipping address, not the billing address.

Kay

Post-Delivery Feedback

Aug 01, 2024

I like your products and look forwaard to Christmas to buy more.

Ladybug

Site Experience Feedback

Jul 31, 2024

Viewing catalog and all items was an easy experience. I was very pleased with the ease of ordering and check out.

Steff

Site Experience Feedback

Jul 30, 2024

I love the products. I don't shop online very often but this is about the fourth time I've ordered from Uncommon Goods. I wish the vendors offered customized women's socks, too. All the men I've gifted to love them.

Fussvillesue

Site Experience Feedback

Jul 03, 2024

My "go to" site for unusual gifts, etc.

Troyfan

Post-Delivery Feedback

Jul 24, 2024

It’s not as large as I was needing it to be.

susie q

Site Experience Feedback

Jul 21, 2024

always clear

Reji

Site Experience Feedback

Jul 18, 2024

Bought the same gifts I've purchased before for others. Recipients LOVED them!

C

Site Experience Feedback

Jul 18, 2024

great. quick and accurate.

Cedric

Post-Delivery Feedback

Jul 13, 2024

I purchased a plushie for a birthday, to a great reception. It is very cute and soft, and the flipping ability is fun. The recipient had concerns that the seams may wear out or the zipper may break if flipped too often.

H

Site Experience Feedback

Jun 25, 2024

Site easy to use

Kath

Site Experience Feedback

Jul 09, 2024

Great experience, as usual. I love this company.

Lilly

Site Experience Feedback

Jul 08, 2024

I've always enjoyed my experience at Uncommon Goods. It does sometimes feel like the same products get recommended every time I view the website. I see a lot of the same things, but many new things as well. my biggest issue is that using a shortcut to open a link in a new tab does not always work, I have to right click instead of pressing the shortcut key and clicking.

Julia

Site Experience Feedback

Jul 08, 2024

Clean and easy to use on mobile!

Fussvillesue

Site Experience Feedback

Jun 30, 2024

Found a gift for my soccer-playing granddaughter that I've never seen before. I'm sure he'll love it!

Sam

Site Experience Feedback

Jun 07, 2024

Easy to navigate site, no real complaints. I really like how the categories are organized.


Post-Delivery Feedback

Jun 28, 2024

Website had everything laid out well, items arrived early.

Fussvillesue

Site Experience Feedback

Jun 25, 2024

Love to shop at Uncommon Goods - such unusual gifts!

piscesgmt

Site Experience Feedback

Jun 09, 2024

I was browsing mainly for travel items. A children's book appeared in the category, which was odd, but prompted me to remember a gift for my friend's son.


Post-Delivery Feedback

Jun 24, 2024

they have a lot of good variety. they have stuff for adults, for kids, both male and female. ive bought a few gifts for kids from them and the parents are always happy