Uncommon Goods Reviews - 352 Reviews - 9.5/10
2022
Winner
Circle of
Excellence
14 years
Uncommon Goods Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 10.0 /10 |
9.5out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 79% |
Neutral | 18% | 20% |
Negative | 1% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
7.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Uncommon Goods
Showing 21 - 40 of 352
Chy
Site Experience Feedback
Nov 23, 2024
They have an option to Heart an item you like and also add to a person's gift list. The two lists get mixed up and I can't figure out how to add an item to the Heart vs the Person's gift list and vice versa, so I have two similar lists and I don't know how to fix them. Also, when requesting less emails, they don't don't let you select how often and they don't tell you what less often is when you select it, so I don't know how often they plan to email me and I find that frustrating. I love the ability to add special occasions and people to add reminders. That is wonderful. Some prices seem fair, and others seem way over priced. I don't know how much that is the company or their providers. I love the special club that lets you get free shipping but also gives you small discounts here and there. It is very reasonably priced and fair.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Heidi
Site Experience Feedback
Nov 23, 2024
So original and looks like quality, I hope I’m not disappointed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
Love gift finder, wish tea advent hadn’t gone out of stock
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rae
Site Experience Feedback
Nov 22, 2024
A lot of stuff on here is pricey, but knowing that I can make a purchase that is a little more ethical than going to Amazon or big-box stores is worth it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BabyGirl
Site Experience Feedback
Nov 22, 2024
I am so excited about this purchase I have 3 daughters and at first at first I was just looking for something for one daughter then I seen these candles and they all just love candles and these are not just your normal holiday candles these are uniquely different from anything out there or unlike any candle they have and was able to get all 3 of them taken care of instead od going 3 different places Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kels
Site Experience Feedback
Nov 22, 2024
Overall, I had a great experience today! I love the products that uncommon goods offers, and I believe they are, mostly, reasonably priced!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AngiePangie
Site Experience Feedback
Nov 22, 2024
Would have liked to be able to complete all of my transactions in one order, sending the purchases to different addresses all via the same order. If this is an option, I couldn't figure out how to do it, and it's not intuitive. Instead, I've had to place several separate orders to ship gifts to different locations. I am, however, excited about the free shipping offered through the Perks offer. It's definitely a good value.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Great quality items, just wish the company offered a promotion for returning customers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mimi
Site Experience Feedback
Nov 21, 2024
Hassle free ordering. Uncommon Goods advertisement came up on another website & I remembered to order things in shopping bag.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Evan
Site Experience Feedback
Nov 20, 2024
Great - easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kay
Site Experience Feedback
Nov 20, 2024
Kind of wished there was a shipping discount for 1st time orders other than signing up for the membership.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
From Uncommon Goods
We're sorry that our shipping prices are not what you expected. While some online retailers offer free delivery, this service is often a result of a company’s decision to increase overall prices to offset the delivery charges the...
Read full response »Angela
Site Experience Feedback
Nov 20, 2024
tax cost did not show up until the end.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From Uncommon Goods
Your purchase may be subject to state use tax unless exempt. Sales tax is based on the shipping address, which can vary by city. If you or your organization is tax-exempt, please get in touch with our customer service team for mo...
Read full response »8axter
Site Experience Feedback
Nov 20, 2024
Retro Games Coding Advent Calendar was only located at your site. I first got acquainted via TV Commercial. Definitely interesting yet phenomenal items 0:
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alex
Site Experience Feedback
Nov 20, 2024
I ordered custom lake topography art, and I love how easy the customization!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pam
Site Experience Feedback
Nov 19, 2024
The website was easy to navigate and has good visual displays of the products.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Camu
Site Experience Feedback
Nov 18, 2024
Had to call customer service to find out how to use a coupon code. They do not make it obvious nor easy to do this. The coupon codes were denied anyhow.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
From Uncommon Goods
Thank you for your feedback, and we’re sorry for the trouble you experienced while trying to use a coupon code. Please note that we do not honor third-party codes, as only codes issued directly by our company are valid.
vmun1
Site Experience Feedback
Nov 18, 2024
All good! Easy to navigate, fantastic gift guides, quick checkout process.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Shamrock
Site Experience Feedback
Nov 18, 2024
Nice selection of unique gift items with a good fit purchased for a family member. Purchase process was well organized. and easy to navigate. Will likely order additional gifts this season, possibly for myself as well.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Olivia
Site Experience Feedback
Nov 18, 2024
I really enjoyed the experience of shopping on the website. Everything was smooth and aesthetic. I appreciate the artisinal atmosphere uncommon goods provides. It is refreshing to see quality products at good prices!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Elation
Site Experience Feedback
Nov 17, 2024
rather long - I hope I read all the instructions correctly
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »