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Uncommon Goods Reviews - 352 Reviews - 9.5/10

Nov 30, 2024
Uncommon Goods offers a broad selection of interesting and unique products for the home, as well as an assortment of distinctive personal accessories, with more categories to follow.
Circle of Excellence - Uncommon Goods

2022
Winner

Circle of
Excellence

14 years

Uncommon Goods Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.8 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%79%

Neutral

18%20%

Negative

1%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

7.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Uncommon Goods

Showing 21 - 40 of 352

Chy

Site Experience Feedback

Nov 23, 2024

They have an option to Heart an item you like and also add to a person's gift list. The two lists get mixed up and I can't figure out how to add an item to the Heart vs the Person's gift list and vice versa, so I have two similar lists and I don't know how to fix them. Also, when requesting less emails, they don't don't let you select how often and they don't tell you what less often is when you select it, so I don't know how often they plan to email me and I find that frustrating. I love the ability to add special occasions and people to add reminders. That is wonderful. Some prices seem fair, and others seem way over priced. I don't know how much that is the company or their providers. I love the special club that lets you get free shipping but also gives you small discounts here and there. It is very reasonably priced and fair.

Heidi

Site Experience Feedback

Nov 23, 2024

So original and looks like quality, I hope I’m not disappointed.

Online Shopper

Site Experience Feedback

Nov 22, 2024

Love gift finder, wish tea advent hadn’t gone out of stock

Rae

Site Experience Feedback

Nov 22, 2024

A lot of stuff on here is pricey, but knowing that I can make a purchase that is a little more ethical than going to Amazon or big-box stores is worth it.

BabyGirl

Site Experience Feedback

Nov 22, 2024

I am so excited about this purchase I have 3 daughters and at first at first I was just looking for something for one daughter then I seen these candles and they all just love candles and these are not just your normal holiday candles these are uniquely different from anything out there or unlike any candle they have and was able to get all 3 of them taken care of instead od going 3 different places Thank you

Kels

Site Experience Feedback

Nov 22, 2024

Overall, I had a great experience today! I love the products that uncommon goods offers, and I believe they are, mostly, reasonably priced!

AngiePangie

Site Experience Feedback

Nov 22, 2024

Would have liked to be able to complete all of my transactions in one order, sending the purchases to different addresses all via the same order. If this is an option, I couldn't figure out how to do it, and it's not intuitive. Instead, I've had to place several separate orders to ship gifts to different locations. I am, however, excited about the free shipping offered through the Perks offer. It's definitely a good value.

Online Shopper

Site Experience Feedback

Nov 21, 2024

Great quality items, just wish the company offered a promotion for returning customers.

Mimi

Site Experience Feedback

Nov 21, 2024

Hassle free ordering. Uncommon Goods advertisement came up on another website & I remembered to order things in shopping bag.

Evan

Site Experience Feedback

Nov 20, 2024

Great - easy to use

Kay

Site Experience Feedback

Nov 20, 2024

Kind of wished there was a shipping discount for 1st time orders other than signing up for the membership.

From Uncommon Goods

We're sorry that our shipping prices are not what you expected. While some online retailers offer free delivery, this service is often a result of a company’s decision to increase overall prices to offset the delivery charges the...

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Angela

Site Experience Feedback

Nov 20, 2024

tax cost did not show up until the end.

From Uncommon Goods

Your purchase may be subject to state use tax unless exempt. Sales tax is based on the shipping address, which can vary by city. If you or your organization is tax-exempt, please get in touch with our customer service team for mo...

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8axter

Site Experience Feedback

Nov 20, 2024

Retro Games Coding Advent Calendar was only located at your site. I first got acquainted via TV Commercial. Definitely interesting yet phenomenal items 0:

Alex

Site Experience Feedback

Nov 20, 2024

I ordered custom lake topography art, and I love how easy the customization!

Pam

Site Experience Feedback

Nov 19, 2024

The website was easy to navigate and has good visual displays of the products.

Camu

Site Experience Feedback

Nov 18, 2024

Had to call customer service to find out how to use a coupon code. They do not make it obvious nor easy to do this. The coupon codes were denied anyhow.

From Uncommon Goods

Thank you for your feedback, and we’re sorry for the trouble you experienced while trying to use a coupon code. Please note that we do not honor third-party codes, as only codes issued directly by our company are valid.

vmun1

Site Experience Feedback

Nov 18, 2024

All good! Easy to navigate, fantastic gift guides, quick checkout process.

Shamrock

Site Experience Feedback

Nov 18, 2024

Nice selection of unique gift items with a good fit purchased for a family member. Purchase process was well organized. and easy to navigate. Will likely order additional gifts this season, possibly for myself as well.

Olivia

Site Experience Feedback

Nov 18, 2024

I really enjoyed the experience of shopping on the website. Everything was smooth and aesthetic. I appreciate the artisinal atmosphere uncommon goods provides. It is refreshing to see quality products at good prices!

Elation

Site Experience Feedback

Nov 17, 2024

rather long - I hope I read all the instructions correctly