Uncommon Goods Reviews - 352 Reviews - 9.5/10
2022
Winner
Circle of
Excellence
14 years
Uncommon Goods Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 10.0 /10 |
9.5out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 79% |
Neutral | 18% | 20% |
Negative | 1% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
7.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Uncommon Goods
Showing 41 - 60 of 352
jojo23234
Site Experience Feedback
Nov 17, 2024
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Christina
Site Experience Feedback
Nov 16, 2024
The history subscription is a cool gift idea.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Big Warren
Site Experience Feedback
Nov 16, 2024
Fun to scroll through products and see who they would be perfect for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Briteize
Site Experience Feedback
Nov 15, 2024
At checkout there was a message that my discount code had been removed. I don't know why or which code it was. A little better explanation would be nice.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
From Uncommon Goods
Sorry to hear about the trouble you experienced with your discount code. Please reach out to us at Help@uncommongoods.com with your order number and code details so we can assist you further
Ahmma
Site Experience Feedback
Nov 15, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Great for Gifts!
Site Experience Feedback
Nov 15, 2024
I've shopped on this site before and I was pleasantly surprised that I found so many new items I haven't seen before. I was able to buy all of my holiday gifts for extended family this year so easily. I love this store for gifts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peaches
Site Experience Feedback
Nov 06, 2024
I watched a video on YouTube and it said I could save on website and it would give money to a charity of my choice but did not.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peaches
Post-Delivery Feedback
Nov 15, 2024
I went to the website because of a YouTube channel I like to watch. I loved all of the items. When I seen a fort for kids couldn’t resist. So I bought it. My grandkids will love it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From Uncommon Goods
Hello! We're very sorry that you weren't able to donate to a charity of your choice at check out. We'd like to hear more about it. We've reached out for more details!
coco
Site Experience Feedback
Nov 04, 2024
always unique gifts that fit my receipents always fun to browse and discover great quality great service
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
coco
Post-Delivery Feedback
Nov 15, 2024
Birthday gift for my adult son. He loved it, and was so surprised. The pho bowls were beautiful, and the ingredient bag was complete. As a lover of Asian foods, he was quite happy which in turn made me happy. Thanks for always providing the "uncommon goods".
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Andareec
Site Experience Feedback
Nov 11, 2024
Great site. Fantastic, original products. Trouble checking out with the addition of Free Uncommon Perks Trial - cart kept emptying when signed in and I had to re-do my order 3 times.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Uncommon Goods
We're sorry that our website was giving you trouble when ordering. We see that you've placed a successful order! Please enjoy!
Stella
Site Experience Feedback
Nov 11, 2024
Website was very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Tara C.
Post-Delivery Feedback
Nov 11, 2024
Super excited for an advent calendar that is different - not just candy or little toys, but actually something fun, interesting and educational.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Eurie
Site Experience Feedback
Nov 10, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CT
Site Experience Feedback
Nov 10, 2024
The interaction with this website was to choose from many of selections and categories. I had no problem choosing.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
poor business practices
Site Experience Feedback
Nov 08, 2024
I don't like that you cannot add items to your cart without clicking on the item, then there's too much advertising trying to add the item to the cart. it is designed poorly. you should be able to add items directly under item with one click, you should also offer free shipping without having to purchase your club, I almost didn't buy from you because of not offering this, if it wasn't for a Christmas present I would of left and not bought anything from you for not offering a 1st time buyer free shipping, it isn't a very good offer for your business, sorry I cannot recommend a site that doesn't offer free shipping without purchase of a club membership. it doesn't encourage good business practices.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
From Uncommon Goods
Thank you for your review! When filtering for items in our Gift Finder, because lots of our items are exclusives or personalized, we prefer that our customer be directed the item page. Here you can see and read more details about ...
Read full response »Peepers
Site Experience Feedback
Nov 05, 2024
Ordering was easy as I had the item numbers from the catalog
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
N/A
Site Experience Feedback
Oct 27, 2024
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/A
Post-Delivery Feedback
Nov 05, 2024
Good ordering experience. Helpful customer service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JJ
Site Experience Feedback
Nov 05, 2024
I love the selection of goods that are very different from the average gift retailers. Website is very easy to use. I will be back to purchase other gifts in the coming months. As a native New Yorker, I love that Uncommon Goods is based out of Brooklyn NY!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dancing Doc
Site Experience Feedback
Oct 25, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenna
Site Experience Feedback
Oct 31, 2024
Love the unique product selection!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 30, 2024
Loved the selection of really unique products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »