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Uncommon Goods Reviews - 352 Reviews - 9.5/10

Nov 30, 2024
Uncommon Goods offers a broad selection of interesting and unique products for the home, as well as an assortment of distinctive personal accessories, with more categories to follow.
Circle of Excellence - Uncommon Goods

2022
Winner

Circle of
Excellence

14 years

Uncommon Goods Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.8 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%79%

Neutral

18%20%

Negative

1%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

7.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Uncommon Goods

Showing 41 - 60 of 352

jojo23234

Site Experience Feedback

Nov 17, 2024

great

Christina

Site Experience Feedback

Nov 16, 2024

The history subscription is a cool gift idea.

Big Warren

Site Experience Feedback

Nov 16, 2024

Fun to scroll through products and see who they would be perfect for

Briteize

Site Experience Feedback

Nov 15, 2024

At checkout there was a message that my discount code had been removed. I don't know why or which code it was. A little better explanation would be nice.

From Uncommon Goods

Sorry to hear about the trouble you experienced with your discount code. Please reach out to us at Help@uncommongoods.com with your order number and code details so we can assist you further

Ahmma

Site Experience Feedback

Nov 15, 2024

Excellent

Great for Gifts!

Site Experience Feedback

Nov 15, 2024

I've shopped on this site before and I was pleasantly surprised that I found so many new items I haven't seen before. I was able to buy all of my holiday gifts for extended family this year so easily. I love this store for gifts!

Peaches

Site Experience Feedback

Nov 06, 2024

I watched a video on YouTube and it said I could save on website and it would give money to a charity of my choice but did not.


Post-Delivery Feedback

Nov 15, 2024

I went to the website because of a YouTube channel I like to watch. I loved all of the items. When I seen a fort for kids couldn’t resist. So I bought it. My grandkids will love it.

From Uncommon Goods

Hello! We're very sorry that you weren't able to donate to a charity of your choice at check out. We'd like to hear more about it. We've reached out for more details!

coco

Site Experience Feedback

Nov 04, 2024

always unique gifts that fit my receipents always fun to browse and discover great quality great service


Post-Delivery Feedback

Nov 15, 2024

Birthday gift for my adult son. He loved it, and was so surprised. The pho bowls were beautiful, and the ingredient bag was complete. As a lover of Asian foods, he was quite happy which in turn made me happy. Thanks for always providing the "uncommon goods".

Andareec

Site Experience Feedback

Nov 11, 2024

Great site. Fantastic, original products. Trouble checking out with the addition of Free Uncommon Perks Trial - cart kept emptying when signed in and I had to re-do my order 3 times.

From Uncommon Goods

We're sorry that our website was giving you trouble when ordering. We see that you've placed a successful order! Please enjoy!

Stella

Site Experience Feedback

Nov 11, 2024

Website was very easy to navigate.

Tara C.

Post-Delivery Feedback

Nov 11, 2024

Super excited for an advent calendar that is different - not just candy or little toys, but actually something fun, interesting and educational.

Eurie

Site Experience Feedback

Nov 10, 2024

Great!

CT

Site Experience Feedback

Nov 10, 2024

The interaction with this website was to choose from many of selections and categories. I had no problem choosing.

poor business practices

Site Experience Feedback

Nov 08, 2024

I don't like that you cannot add items to your cart without clicking on the item, then there's too much advertising trying to add the item to the cart. it is designed poorly. you should be able to add items directly under item with one click, you should also offer free shipping without having to purchase your club, I almost didn't buy from you because of not offering this, if it wasn't for a Christmas present I would of left and not bought anything from you for not offering a 1st time buyer free shipping, it isn't a very good offer for your business, sorry I cannot recommend a site that doesn't offer free shipping without purchase of a club membership. it doesn't encourage good business practices.

From Uncommon Goods

Thank you for your review! When filtering for items in our Gift Finder, because lots of our items are exclusives or personalized, we prefer that our customer be directed the item page. Here you can see and read more details about ...

Read full response »

Peepers

Site Experience Feedback

Nov 05, 2024

Ordering was easy as I had the item numbers from the catalog

N/A

Site Experience Feedback

Oct 27, 2024

N/a


Post-Delivery Feedback

Nov 05, 2024

Good ordering experience. Helpful customer service.

JJ

Site Experience Feedback

Nov 05, 2024

I love the selection of goods that are very different from the average gift retailers. Website is very easy to use. I will be back to purchase other gifts in the coming months. As a native New Yorker, I love that Uncommon Goods is based out of Brooklyn NY!

Dancing Doc

Site Experience Feedback

Oct 25, 2024

Good experience

Jenna

Site Experience Feedback

Oct 31, 2024

Love the unique product selection!

Online Shopper

Post-Delivery Feedback

Oct 30, 2024

Loved the selection of really unique products.