Uncommon Goods Reviews - 352 Reviews - 9.5/10
2022
Winner
Circle of
Excellence
14 years
Uncommon Goods Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 10.0 /10 |
9.5out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 79% |
Neutral | 18% | 20% |
Negative | 1% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
7.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Uncommon Goods
Showing 1 - 20 of 352
rrw
Site Experience Feedback
Nov 28, 2024
Wonderful variety of products, many made in the USA or not China, good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bud
Site Experience Feedback
Nov 28, 2024
I went ahead and finished the order, didn't I? /so it must've been good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Site Experience Feedback
Nov 27, 2024
Good interaction. One thing with one of the items they appeared to expect it to be a business gift. In my case it is not. I was not given the opportunity to indicate this.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anonymous
Site Experience Feedback
Nov 27, 2024
The catalog I received had the wrong first name, Martha, and there is no Martha Pieper ! code # 4L8122WXC R162076481
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
From Uncommon Goods
Hi there! We're so sorry about this. We have corrected this in our system so you will receive the correct name for your catalog moving forward!
Online Shopper
Site Experience Feedback
Nov 27, 2024
Stress Fress
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Nov 26, 2024
Even though I didn’t have the precise name of my purchase, it was easy to find. The actual purchasing and mailing process was also very simple. Looking forward to buying again.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
OK Shopper
Site Experience Feedback
Nov 26, 2024
Very easy to use website. It was simple shopping, ordering and paying. I was a little disappointed that the snowflake name ornament wouldn’t be delivered in time for Christmas but my granddaughter will have it for many Christmases to come. The towel that is arriving late is for a May birthday and will be no problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jilly
Site Experience Feedback
Nov 25, 2024
Overall great. I love Uncommon Goods. Only dissatisfaction is that some of my past orders took quite some time to arrive. The item I ordered this time will be a perfect gift for my mom and the estimation for arrival is short, so I am satisfied.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Sarah
Site Experience Feedback
Nov 25, 2024
I had some trouble on my mobile device being able to view my cart and then return to shopping. I had to add something else and then remove it and then go back.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
From Uncommon Goods
Thank you for your feedback, and we’re sorry for the trouble you experienced on your mobile device. We’ll pass this along to our team to help improve the shopping experience. Please don’t hesitate to reach out to help@uncommongood...
Read full response »J
Site Experience Feedback
Oct 25, 2024
Great shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J
Post-Delivery Feedback
Nov 25, 2024
My order was lost, carrier claimed to have delivered it, but we were not able to find the 1st pkg. Customer service was great, and sent a 2nd pkg with 2 of the 3 items i had purchased. Unfortunately 1 of the items that was in the first pkg that was lost, had sold out and been discontinued. Customer service was fantastic, and sent me a new pkg, minus the 1 item. I rcvd the 2nd pkg, in great shape. All items in the box were a present for my wife, and she was extremely excited about the 2 items and card that did make the it. We were both a bit disappointed that eren't able to utilize the kitchen towel that had been lost, and then discontinued.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 3
- Customer Support: 10
- Full ratings for this review »
Mobs
Site Experience Feedback
Nov 24, 2024
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Becca
Site Experience Feedback
Nov 24, 2024
I always love uncommon goods! Nice and easy process. Knew what I wanted and ordered it in minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rednugjoan
Site Experience Feedback
Nov 24, 2024
I ordered from Uncommon Goods for the first time about two years ago. It seems to me that I only get a catalog around Christmas time. Was really hoping for a catalog this year, as the gifts are unusual, and moderately priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Christina
Site Experience Feedback
Nov 02, 2024
I would like more photos and/or better product descriptions. I liked the offerings and spent most of my time scrolling through everything to make sure I didn't miss something really good.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Daphne
Site Experience Feedback
Nov 24, 2024
I really enjoy all of the variety of products that are sold here. I did not like how after finishing paying, it asked me to donate every day and gave a me a million little "coupons" for unrelated companies which was annoying. Overall, I enjoyed my experience buying from your store, and I look forward to doing so again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ema
Site Experience Feedback
Nov 23, 2024
One fine experience, mainly because of the global variety of items, so very interesting!I shop mainly for my family and those who help this elder lady. I’m very close to these people and enjoy my grad Daughters (late teens) so much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Caiden
Site Experience Feedback
Nov 23, 2024
There were no problems on the site, I found what I wanted and purchased it with little hassle.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dixie Deb
Site Experience Feedback
Nov 23, 2024
I have purchased from you many times for myself as well as gifts for children, grandchildren, friends, and other family member. I'm very happy to fine unusual items! The website works well for me. I love the saved items for specific people!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bonnie.here
Site Experience Feedback
Nov 23, 2024
I saw the Christmas ornaments advertised somewhere and emailed a bookmark to myself so I could order the ornaments after the baby was born and named. The order process was straightforward, and browsing the site was simple. The site is organized and very easy to browse. I had no trouble getting around and looking at the merchandise. Some of the prices are a little high, but then I remember that most of the items are made by small businesses and independent artists, and when I look at it that way, the prices are not bad at all. The shipping does not make me happy, though. My order total is $105, but the weight of the items is much less than other items at a similar price, or even a lower price, but my shipping charge is more than what a heavier item at a lower price is charged. Don't know the solution to that, but it annoys me all the same.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Cool Stuff
Site Experience Feedback
Nov 23, 2024
It was Ok - a bit of extra navigating to get to what I wanted to buy. I saw it in a catalog and then shopped on-line. I have purchased items from Uncommon before - Like to find unusual gifts for friends and family at Christmas
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »