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StrawberryNet Reviews - 1,468 Review - 9.0/10

Nov 30, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

69%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 701 - 720 of 1,468

anonymous

Site Experience Feedback

May 25, 2024

I expect to have more brand varieties for skin care products. It would be nice if you can offer more salon size products.


Post-Delivery Feedback

Jun 03, 2024

It would be nice if you can provide more promotional product & salon size of skin care products

Jy

Site Experience Feedback

Jun 03, 2024

I can't find my perfume anymore in Strawberry net, this made me feel disappointed

Aries1967

Site Experience Feedback

Jun 03, 2024

User-friendly However, some lagging happens

MaureenH

Site Experience Feedback

Jun 02, 2024

This is the only site that sells my favourite perfume. Thank you

Lea

Post-Delivery Feedback

Jun 02, 2024

Very expensive

Online Shopper

Site Experience Feedback

Jun 02, 2024

Very Happy

DK

Site Experience Feedback

Jun 01, 2024

n/a

Online Shopper

Site Experience Feedback

Jun 01, 2024

Good

Online Shopper

Site Experience Feedback

Jun 01, 2024

would like larger selection of Lancome products

Kiki-D

Site Experience Feedback

May 11, 2024

I would have liked to see if there are any customs charges when shipping to my country before I completed the order


Post-Delivery Feedback

Jun 01, 2024

I mainly purchase items from strawberry that are not available in my home country or even at various duty-free shops when I travel. I found exactly what I was looking for and everything arrived to my satisfaction.

Online Shopper

Site Experience Feedback

May 19, 2024

Great website and search engines


Post-Delivery Feedback

Jun 01, 2024

All good

Niki

Site Experience Feedback

May 30, 2024

Quick checkout

Cazza

Site Experience Feedback

May 30, 2024

Had problems re billing address when using my phone but when i transferred to my desktop, there were no issues.

keen

Site Experience Feedback

May 29, 2024

NO

Happy

Post-Delivery Feedback

May 29, 2024

It is something I haven't been able to get for months. I assume they are going out of that colour

yoavbs70

Site Experience Feedback

May 29, 2024

The search section is not so intuitive and the primary result shown was not correct

Suey

Post-Delivery Feedback

May 29, 2024

I love my perfumes from Strawberrynet. I never purchase perfume from anywhere else

Sasster

Site Experience Feedback

May 29, 2024

Easy to use and efficient site

daffy Lu

Site Experience Feedback

May 28, 2024

nice

Online Shopper

Site Experience Feedback

May 28, 2024

need to add more payment method like AlipayHK