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Stoneberry Customer Reviews

Stoneberry holds a 9.2/10 overall rating and 7,273 verified post-delivery reviews on Bizrate.

Stoneberry logo
Certified
Most Current Certification:
Aug 2, 2026
Stoneberry is an online retailer of everything you need to make your house a home, from electronics and appliances to furniture, bedding and bath products, apparel, footwear, and even personal care or "As Seen on TV' items. The main goal of this company, is to make their customers' shopping experience "affordable and easy' through the use of their Stoneberry Credit system. Stoneberry Credit is available for customers shopping online with Stoneberry or one of its brands, which include Masseys, Mason Easy-Pay, K. Jordan, and Fifth & Glam.

Stoneberry Rating

Customer Certified
Certified

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Post-Delivery Feedback - 7,273 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%86%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

7%6%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.7 out of 10

Site Experience Feedback - 46,322 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%85%
Neutral rating icon

Neutral

9%10%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Stoneberry

Showing 1 - 50 of 53,595

  • Patricia

    Site Experience Feedback

    Aug 1, 2026

    I love them and will buy more from them

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • B. Norris

    Site Experience Feedback

    Aug 1, 2026

    My overall experience was great. I was a little disappointed at checkout because my total ended up being $.21 over. I wasn't given the option to pay the amount that was over my credit limit. Instead, I had to remove an item or my credit might not have been approved.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J70

    Site Experience Feedback

    Aug 1, 2026

    Exactly perfect

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Navypilotinohio

    Site Experience Feedback

    Aug 1, 2026

    Wish there were more name brands

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Worma

    Site Experience Feedback

    Aug 1, 2026

    Its been a good experience so far.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Supa5tar

    Site Experience Feedback

    Aug 1, 2026

    Very good

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 1, 2026

    BosssZ

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bernie

    Site Experience Feedback

    Aug 1, 2026

    I always have a good experience ordering in this app.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Darvey

    Site Experience Feedback

    Aug 1, 2026

    No complaints

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • It's all good

    Site Experience Feedback

    Aug 1, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 1, 2026

    Great

    • Overall Rating: 4
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Kris

    Site Experience Feedback

    Aug 1, 2026

    After looking at a product, I wish it wouldn’t go back to the top off the page. I wish it would continue from the product that you take a closer look at.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jackie

    Site Experience Feedback

    Aug 1, 2026

    I had a good experience nothing to complain anout

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bear

    Site Experience Feedback

    Aug 1, 2026

    Great

    • Overall Rating: 6
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 1, 2026

    I love shopping with Stoneberry. The website is easy to navigate and very easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Msggie

    Site Experience Feedback

    Aug 1, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mistymoo

    Site Experience Feedback

    Aug 1, 2026

    I don’t have no complaint about your web navigate only bad part is I’m still waiting my package?

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 1, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 1, 2026

    Na

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Irish Rose

    Site Experience Feedback

    Aug 1, 2026

    It was easy to find my item. I wish there were more choices.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mickey

    Site Experience Feedback

    Aug 1, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • skelly

    Site Experience Feedback

    Aug 1, 2026

    quick and easy

    • Overall Rating: 6
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Kat

    Site Experience Feedback

    Aug 1, 2026

    Everything was easy to find.The price was acceptable.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • John

    Site Experience Feedback

    Aug 1, 2026

    Website and experience were good website is a little outdated and laggy

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Lisa

    Site Experience Feedback

    Aug 1, 2026

    very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Al Bee1

    Site Experience Feedback

    Aug 1, 2026

    easy to use site

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Smoke

    Site Experience Feedback

    Aug 1, 2026

    Quick and easy.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • DebB1230

    Post-Delivery Feedback

    Aug 1, 2026

    I will recommend Stoneberry to my friends. It's taking the place of Fingerhut which I've had for years! LOL Thankfully I found you!

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 1, 2026

    Good and easy to shop

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CJ

    Site Experience Feedback

    Aug 1, 2026

    Today I knew what I wanted specifically and I found it and did not shop around for anything else. The whole experience took less than 5 minutes. It was good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 1, 2026

    So so

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fred

    Site Experience Feedback

    Aug 1, 2026

    All good. Happy

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Kimy

    Site Experience Feedback

    Aug 1, 2026

    Love shopping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 1, 2026

    Na

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Lynn

    Site Experience Feedback

    Aug 1, 2026

    It was quite easy and simple. There was a good selection on your site. I'm excited to get my products. Thanks for my birthday discount.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Baker

    Site Experience Feedback

    Aug 1, 2026

    Good overall experience.Stoneberry should offer shipping discounts sometimes to show customer appreciation.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sweetpea

    Post-Delivery Feedback

    Aug 1, 2026

    I ordered a gas chainsaw from Stoneberry but received one you use with a cord. I called and told them that they sent the wrong one. I returned the one that was sent and Within a few days I received the right one. Very supportive and helpful. Customer service is friendly and professional. You can count on Stonberry to make the transaction quickly. Their products are good and service is timely. I recommend Stoneberry to my friends and family.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • ladyfishx8

    Site Experience Feedback

    Aug 1, 2026

    free shipping is a plus for me. I don't worry about the weight of things. I always find something for me or a friend.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Big Chris

    Site Experience Feedback

    Aug 1, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mel

    Post-Delivery Feedback

    Aug 1, 2026

    Excellent

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 1, 2026

    NA

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • jka6417

    Post-Delivery Feedback

    Aug 1, 2026

    Everything was satisfactory.Got the order quickly and it was exactly what I needed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 1, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sonya

    Site Experience Feedback

    Aug 1, 2026

    I love the prices, quality of the towels also variety of colors

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • YES YES YES

    Site Experience Feedback

    Aug 1, 2026

    Saw the coupon for my birthday and found things I really liked

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Tmccoy85

    Site Experience Feedback

    Aug 1, 2026

    Everything went smooth

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Belinda

    Site Experience Feedback

    Aug 1, 2026

    It was a pleasant and enjoyable visit

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 1, 2026

    I find the website very easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Fantastic 😍

    Post-Delivery Feedback

    Aug 1, 2026

    Love my metal fan it's for the kitchen love love it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Neno

    Site Experience Feedback

    Aug 1, 2026

    Looking for sneakers. Found what we wanted quickly and the size was in stock

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Stoneberry Customer Reviews | Verified Customer Reviews at Bizrate Surveys