Stoneberry Customer Reviews
Stoneberry holds a 9.2/10 overall rating and 7,302 verified post-delivery reviews on Bizrate.
Stoneberry Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 84% |
 Neutral | 8% | 8% |
 Negative | 8% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.6 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 85% |
Neutral | 9% | 10% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Stoneberry
Showing 1 - 50 of 51,728
Doug
Post-Delivery FeedbackAug 20, 2026
I was very satisfied with placing my order,and all the information I received during shipping and time it arrived
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Great granny
Post-Delivery FeedbackAug 20, 2026
I finally found something to hold my tools for working in the yard. The top of my freezer is almost clear. The only problems I have is my neighbor kids. They are 2 and 5. Someone got into it and now I can't get it to latch. So need to work on that. Going to get some strong string and figure out how to make a rope so I can drag it around the yard with me.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Barry
Post-Delivery FeedbackAug 19, 2026
Good price for the coffee maker I purchased and received it in a short period of time, about 1 week. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Shirl Ann
Post-Delivery FeedbackAug 19, 2026
I love my product it was on time delivery
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Darrell
Post-Delivery FeedbackAug 19, 2026
I'd recommend stone berry because it has a wide variety of merchandise. And the ease of getting approved.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Literally impossible to return
Post-Delivery FeedbackAug 19, 2026
I purchased two pair of boots. One pair did not fit. I took it to FedEx and they told me I had the wrong return label. I have contacted Stoneberry over 5 times on the phone and cannot get them to send me a return label. Every time I call I get someone that has no clue of anything. After trying to get the message through to a brick wall. They finally tell me that I will have a return label in two days, 8 days, and 10 days. I haven’t seen a return label yet and it’s been almost a month. The worst customer service in history. I will never order from Stoneberry again.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: 1
Julie F.
Post-Delivery FeedbackAug 19, 2026
I was extremely disappointed in the purchase of the purse I bought and a pair of K-Swiss tennis shoes that I bought. The shoes were a bit worn on the top, looked like they had been formerly used, and the purse was not at all like the picture made it look on the website. I will go ahead and keep both products, but I will most likely not purchase again in the future from Stoneberry. Thank you, Julie Bernabe Freeman
- Overall Rating: 4
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 1
Tay
Post-Delivery FeedbackAug 19, 2026
Experience has been good with ordering on line to recd of item cost and quality of product- pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
JOHN
Post-Delivery FeedbackAug 18, 2026
EVERYTHING IS SATISFACTORY THANK YOU ALL SO MUCH FOR EVERYTHING
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Charlie
Post-Delivery FeedbackAug 18, 2026
I'm very happy and satisfied with the products I ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Pissed off customer
Post-Delivery FeedbackAug 18, 2026
I would never recommend Stoneberry to anyone , much less my friends or family. They have the worst customer service. Dont make the mistake by purchasing anything with Stoneberry.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackAug 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Charlene Wilson
Post-Delivery FeedbackAug 18, 2026
I have nothing but good everything was what I expected and more I love everything I've gotten from there and always on time love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Debbie
Post-Delivery FeedbackAug 18, 2026
Always a great place to shop!!! I would recommend to anyone!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 17, 2026
Everything about the company has been running smoothly thank you for everything
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 7
Christal Dawn Burrell
Post-Delivery FeedbackAug 17, 2026
I overpaid my bill and I'm still trying to get you to refund it back to my pocket before the 19th
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Robyn
Post-Delivery FeedbackAug 17, 2026
I absolutely love my vacuum and my new watch. I will definitely be telling my friends and family.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Michelle
Post-Delivery FeedbackAug 17, 2026
Easy to find items you want and they ship fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Kay
Post-Delivery FeedbackAug 17, 2026
Every product i have purchased was very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 17, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Goldberg
Post-Delivery FeedbackAug 17, 2026
It was the delivery part that was bad. Stoneberry was great like always and would recommend them to anyone as always.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 17, 2026
Great love the product thankyou
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Brick house
Post-Delivery FeedbackAug 17, 2026
I order a wide in sneakers and they send extra wide Totally to big for his feet but other than that my other order always on time so I return them back
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lovely
Post-Delivery FeedbackAug 17, 2026
The Cassette player/DVD/Radio is a perfect combination and works great. I am impressed . I appreciate your on time delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Kg
Post-Delivery FeedbackAug 16, 2026
Yes the things I ordered are great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Missy
Post-Delivery FeedbackAug 16, 2026
I had to call because my other number was hacked so I couldn't access my online account. Customer service were really nice and took my order for me. I will recommend to a friend. I am on a fixed income so I like that I can charge great quality items and pay for them when I receive my money. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Conbon
Post-Delivery FeedbackAug 16, 2026
It was what brought and good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- On Time Delivery: 5
- Customer Support: 1
Tina
Post-Delivery FeedbackAug 16, 2026
I ordered things for Christmas I haven't opened yet 1 out of 4 boxes was damaged so my fingers are crossed when I open it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Kimber
Post-Delivery FeedbackAug 16, 2026
I would order again the mattress topper I ordered was just what I was looking for.i will tell my friends about stone berry,that stone berry is true to word,and as advertised.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Outstanding
Post-Delivery FeedbackAug 16, 2026
I got a pair of ear rings and I loved then ! And the delivering services is grate and always on time And I highly recommend for friends to buy at Stoneberry.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Leo
Post-Delivery FeedbackAug 16, 2026
I don't have nothing but the best to say about stoneberry you have been treating me right since I started with y'all no complaints deliveries on time courtesy delivery person merchandise in good hands I appreciate it everything and I will continue on ordering what I need and getting it in function thank you so much stoneberry
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 16, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Deel
Post-Delivery FeedbackAug 15, 2026
I accessed Stoneberry online to look for a previous pair of athletic shoes in black. I located the last pair of Easy Spirit and purchased them for the second time. My daughter loves those shoes. Perfect width true to size and they hold up very well. They are very comfortable too!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 15, 2026
Very good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kaye
Post-Delivery FeedbackAug 15, 2026
Had no issues. Found what I wanted easily. I have already referred you to a couple of my friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Pud
Post-Delivery FeedbackAug 15, 2026
Chair pads were very cheaply made.Very thin padding.$39.99 for 4 plus shipping.I waited nearly 3wks to get them.Very disapointed in workmanship.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 4
- On Time Delivery: 1
- Customer Support: N/A
Purplelady
Post-Delivery FeedbackAug 15, 2026
Everything came well packed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lisa
Post-Delivery FeedbackAug 15, 2026
I got a bill before I got the product. The product works just not as good as described. It wasn’t worth what I paid for it. I would not recommend it.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 6
- Customer Support: 8
Jeannie B
Post-Delivery FeedbackAug 15, 2026
I love the items I order from Stoneberry. The dress and shoes match perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Peg
Post-Delivery FeedbackAug 15, 2026
I will always recommend Stoneberry. I love their products. I have no complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
pogo
Post-Delivery FeedbackAug 15, 2026
fast delivery, good quality, exceeded my expectations
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tomtom
Post-Delivery FeedbackAug 15, 2026
I bought a blanket and it is so.soft and warm. And I love the color of it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mpvip
Post-Delivery FeedbackAug 15, 2026
My recent order and satisfaction, I'm very well satisfied with it and definitely I would recommend friends and family to stoneberry it was good and easy to order as I follow the instructions the shipping was correct from what was expected it's always good to shop at Stoneberry. I always receive my magazine in the mail 📬
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
AmericanPTY
Post-Delivery FeedbackAug 14, 2026
Everything was ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 14, 2026
Great store
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Nevie
Post-Delivery FeedbackAug 14, 2026
Great products prices and service
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Tj
Post-Delivery FeedbackAug 14, 2026
Overall satisfied from the ordering to the delivery
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Carol30000
Post-Delivery FeedbackAug 14, 2026
Excellent experience with ordering and delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
ChaCha
Post-Delivery FeedbackAug 14, 2026
I've told both of my aids, about stoneberry, and they both were excited looking through the catalogs, and are going to order from stoneberry because they love the items I received.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Terry
Post-Delivery FeedbackAug 14, 2026
I love ordering from stone berry. I get everything I want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10