Skip to main content

Stoneberry Customer Reviews

Stoneberry holds a 9.2/10 overall rating based on 7,091 verified post-delivery reviews on Bizrate.

Stoneberry logo
Certified
Most Current Certification:
Jul 2, 2026
Stoneberry is an online retailer of everything you need to make your house a home, from electronics and appliances to furniture, bedding and bath products, apparel, footwear, and even personal care or "As Seen on TV' items. The main goal of this company, is to make their customers' shopping experience "affordable and easy' through the use of their Stoneberry Credit system. Stoneberry Credit is available for customers shopping online with Stoneberry or one of its brands, which include Masseys, Mason Easy-Pay, K. Jordan, and Fifth & Glam.

Stoneberry Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 7,091 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%84%
Neutral rating icon

Neutral

7%8%
Negative rating icon

Negative

7%8%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.2 out of 10

Site Experience Feedback - 47,086 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%87%
Neutral rating icon

Neutral

9%9%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Stoneberry

Showing 1 - 50 of 54,177

  • Micki

    Site Experience Feedback

    Jul 1, 2026

    Timely and great selections

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Michelle

    Site Experience Feedback

    Jul 1, 2026

    Easy to use knew exactly what I wanted

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Angelwine

    Site Experience Feedback

    Jul 1, 2026

    I like everything about stoneberry. Good selection, good price, good quality.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Slime

    Site Experience Feedback

    Jul 1, 2026

    I love stoneberry p product and the shipping is fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Francis

    Site Experience Feedback

    Jul 1, 2026

    Very pleased

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Shar

    Post-Delivery Feedback

    Jul 1, 2026

    I love & enjoy my 2 in 1 hot / cold HyperChill coffee maker, especially the ice coffee / tea option during this heat wave!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Chacha

    Site Experience Feedback

    Jul 1, 2026

    My online purchase experience with stone berry was very positive. I am happy because the process was very eassy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nice

    Site Experience Feedback

    Jul 1, 2026

    Overall good nothing bad to said

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CJ of WV

    Site Experience Feedback

    Jul 1, 2026

    Wonderful. I love that I didn't have to sign in. The site remembered my info. I found my product and ordered it within 3 minutes.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Magu

    Site Experience Feedback

    Jul 1, 2026

    So far on my shopping here has been great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Glo

    Site Experience Feedback

    Jul 1, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gigi

    Site Experience Feedback

    Jul 1, 2026

    I was having problem but solved it

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 1, 2026

    I love everything i got from stoneberry

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • WickedOne

    Post-Delivery Feedback

    Jul 1, 2026

    I bought blankets and sheets in my most recent purchase. The array of sheets and blankets are what Ilike most. There are some beautiful comforters with matching curtains. I really like how I was able to stock up on sheets and blankets for our bed. My next purchases will be getting sheets for the kid's beds.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Precious

    Site Experience Feedback

    Jul 1, 2026

    I love shopping at stoneberry very convenient and friendly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Evie

    Site Experience Feedback

    Jul 1, 2026

    Always had good online shopping with stoneberry.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 1, 2026

    Awesome

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Mimi

    Site Experience Feedback

    Jul 1, 2026

    I am very pleased an I look at the site a few times a week

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • rinny

    Site Experience Feedback

    Jul 1, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • I love Stoneberry but...

    Post-Delivery Feedback

    Jul 1, 2026

    One of my purchases was for 2 Air Vue fans. 1 of them is working great. The other worked for 3 days then started smoking real bad and smelling like electrical fire and now it doesn't work.

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Paula Alaniz-Howard

    Site Experience Feedback

    Jul 1, 2026

    I love the reviews that are given to the items and it makes me buy them or not buy them!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 1, 2026

    Very Convenient

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nani

    Site Experience Feedback

    Jul 1, 2026

    It was very nice looking for my son some work clothes without having to leave my home..Thank you Stoneberry

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Cheryl

    Site Experience Feedback

    Jul 1, 2026

    Good we need to change address

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lumberjack

    Site Experience Feedback

    Jul 1, 2026

    It was quick and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Tosca

    Site Experience Feedback

    Jul 1, 2026

    Great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 1, 2026

    The delivery fees are too expensive

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 6
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 1, 2026

    Haven’t fully experienced

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Nanee

    Site Experience Feedback

    Jul 1, 2026

    Easy shopping

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 1, 2026

    It all went good wish my credit account would of been higher

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 1, 2026

    It was a very good experience.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Matt

    Site Experience Feedback

    Jul 1, 2026

    I loked it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ShopAtLunch

    Site Experience Feedback

    Jul 1, 2026

    The ease of searching - specifically by team - made it super quick, such that I shopped on my lunch break!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lainy

    Site Experience Feedback

    Jul 1, 2026

    I have just started but am pleased with the experience.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Dave

    Site Experience Feedback

    Jul 1, 2026

    Stoneberry has always been a dependable retailer with a very good selection.

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Lynne

    Site Experience Feedback

    Jul 1, 2026

    I had a good experience shopping on this website and will definitely shop again by

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Brooks

    Site Experience Feedback

    Jul 1, 2026

    I'm happy with the whole process

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Meme

    Post-Delivery Feedback

    Jul 1, 2026

    I would tell all my friends and family about Stoneberry .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 1, 2026

    Fine

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • MnSwiftie13

    Post-Delivery Feedback

    Jul 1, 2026

    I ordered an a/c on Wednesday I think I’m not sure about that. I was told I had $300 credit. The status said it was pending. It took awhile for me to figure out that I needed to pay a$15 deposit. I paid that around 1am on Thursday. I figured once I paid that the order would have been processed and maybe even shipped on Friday. No that isn’t what happened because the status stated at “pending”. I then emailed customer service asking if I my credit was actually approved, when the item might be shipped, and that I had paid the down payment. I did eventually get a response and the air conditioner came very fast. I was very impressed with the delivery and if the heat weather advisory wouldn’t have been going on I may not have been so anxious about the delivery. I am pleased. Thank you. I would recommend Stoneberry!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Jj

    Site Experience Feedback

    Jul 1, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • jamesie

    Site Experience Feedback

    Jul 1, 2026

    ok

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 1, 2026

    i like stoneberry

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cowboy2020

    Site Experience Feedback

    Jul 1, 2026

    Everything was great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sunshine

    Site Experience Feedback

    Jul 1, 2026

    Good experience

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • trustysis

    Post-Delivery Feedback

    Jul 1, 2026

    I bought a towel set for a friend moving into a new place. The towels were not very thick and didn't hold water well, but they were a pretty color and didn't fade in the wash.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Bettyboop

    Site Experience Feedback

    Jul 1, 2026

    Very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Donna babe

    Site Experience Feedback

    Jul 1, 2026

    Good products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Crys

    Site Experience Feedback

    Jul 1, 2026

    I found the website easy to navigate.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Ann

    Site Experience Feedback

    Jul 1, 2026

    I am very satisfied with my overall interaction with the website today, I even found what I needed at a sales price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »