Skip to main content

Stoneberry Customer Reviews

Stoneberry holds a 9.2/10 overall rating and 7,281 verified post-delivery reviews on Bizrate.

Stoneberry logo
Certified
Most Current Certification:
Aug 5, 2026
Stoneberry is an online retailer of everything you need to make your house a home, from electronics and appliances to furniture, bedding and bath products, apparel, footwear, and even personal care or "As Seen on TV' items. The main goal of this company, is to make their customers' shopping experience "affordable and easy' through the use of their Stoneberry Credit system. Stoneberry Credit is available for customers shopping online with Stoneberry or one of its brands, which include Masseys, Mason Easy-Pay, K. Jordan, and Fifth & Glam.

Stoneberry Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 7,281 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%86%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

7%7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.7 out of 10

Site Experience Feedback - 46,137 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%85%
Neutral rating icon

Neutral

9%10%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Stoneberry

Showing 1 - 50 of 53,418

  • stoneberry a 10 star company

    Post-Delivery Feedback

    Aug 4, 2026

    stoneberry is Awesome. I was approved and placed my order the next day. although the item wasnt as good as I need and plan to return they made every step simple and helped with all my questions. stoneberry gained a customer for life.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Rosie

    Post-Delivery Feedback

    Aug 4, 2026

    Friend: where did you get your pet taxi? Me: oh I got it on Stoneberry. The quality is fantastic and you make low monthly payments. Friend: Is it more expensive than going to a store? Me: It can be a little bit higher, but remember your getting the convenience of low monthy payments. Then only thing I dont care for is the shipping cost, but then again try mailing a birthday card these days. Friend: I'll have to check it out. Me: definitely sign up for the catalog to come right to your house.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sam23

    Post-Delivery Feedback

    Aug 4, 2026

    It's great I see a lot of items I want to purchase my order came quick the quilty of my item is perfect I order them for my girlfriend and she loves them and I will definitely order other products from them

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • JJWILL

    Post-Delivery Feedback

    Aug 4, 2026

    Stoneberry was easy to work with, easy to order and has quality items I expect to receive for the cost.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Christie

    Post-Delivery Feedback

    Aug 4, 2026

    I did recommend Stoneberry to all of my friends. And my purchase was delivered in a timely manner. Thank you Stoneberry.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 4, 2026

    The 20 dollar shipping and handling fee is way too much. Will not be using your services anymore

    • Overall Rating: 5
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Emmy

    Post-Delivery Feedback

    Aug 4, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tabby

    Post-Delivery Feedback

    Aug 4, 2026

    I told my cousin and she ordered a book

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • bootney

    Post-Delivery Feedback

    Aug 4, 2026

    I love stoneberry there products are what you expect delivery is on time customer service are very helpful

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ray

    Post-Delivery Feedback

    Aug 4, 2026

    Was looking for a new coffee maker and checked out Stoneberry to see what they had. Was surprised to find out they had quality products at fair prices and actually ended up getting a few more things. You really should check them out as they have a good selection and shipping is extremely fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tina

    Post-Delivery Feedback

    Aug 4, 2026

    I received my order on time and I love it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Arlene

    Post-Delivery Feedback

    Aug 4, 2026

    I really like these bathroom rugs. Good quality, especially the non slip back. Doesn’t move at all!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bel

    Post-Delivery Feedback

    Aug 4, 2026

    Everything about stoneberry i love! Firat experience was great. My product was delivered earlier than expected so that was great. No problems with online ordering it was fast and easy tracking my product was easy. I love it! Thank you!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Libby

    Post-Delivery Feedback

    Aug 4, 2026

    Stoneberry makes it easy .You just look through the catalog snd then order and it is sent to y ou.Has quality brand s

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Speedy

    Post-Delivery Feedback

    Aug 4, 2026

    Very fast shipping. Order exactly as described. The product is worth the money I spent on it.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • God's girl

    Post-Delivery Feedback

    Aug 4, 2026

    Great communication and tracking! Products are high quality!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • I like everything i got

    Post-Delivery Feedback

    Aug 4, 2026

    Everything all good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 4, 2026

    great fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    Good they should try good products with small monthly payments

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ryan

    Post-Delivery Feedback

    Aug 3, 2026

    I recommend it but customer service i couldn't hardly understand, and I don't think she understood thw issue

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 7
    • Customer Support: 4
    Full ratings for this review »
  • Debbie

    Post-Delivery Feedback

    Aug 3, 2026

    I would highly recommend Stoneberry! So easy in the privacy of your own home ! The quality of selection are amazing!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • HDL@2026

    Post-Delivery Feedback

    Aug 3, 2026

    Very pleased with product. Excellent details on the quilt I ordered. It looked exactly like the one my Mother made me. Beautiful

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 5
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    Pillows were too soft. I won’t be buying pillows on line again.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 9
    • Customer Support: 5
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    The products that I ordered were shipped on time and they above satisfactory. Thanks.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Annie

    Post-Delivery Feedback

    Aug 3, 2026

    Selection was great, delivery was on time and quick.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Randy my stuff

    Post-Delivery Feedback

    Aug 3, 2026

    randyboothby92@yahoo.com

    • Overall Rating: 6
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 5
    • Customer Support: 6
    Full ratings for this review »
  • Nana

    Post-Delivery Feedback

    Aug 3, 2026

    Deluvered on time, easy ordering, but pillows or very soft not supportive and retain heat alot

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • boldtman

    Post-Delivery Feedback

    Aug 3, 2026

    great experience quality products good price very happy n satisfied

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Bunny

    Site Experience Feedback

    Aug 3, 2026

    Good experience overall.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cat

    Site Experience Feedback

    Aug 3, 2026

    I really love shopping with you guys.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Denise

    Site Experience Feedback

    Aug 3, 2026

    I like it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Denise

    Site Experience Feedback

    Aug 3, 2026

    I like stoneberry store

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Glissy

    Site Experience Feedback

    Aug 3, 2026

    So far everything has been great

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Vet

    Site Experience Feedback

    Aug 3, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dom

    Post-Delivery Feedback

    Aug 3, 2026

    Stoneberry is a great company with great affordable products, i would def order more from this company as they are reliable and ship their products in a timely manner.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • salsender

    Site Experience Feedback

    Aug 3, 2026

    I love that Stoneberry runs sales. It helps me on a fixed income that I can make payments for things I need for the home.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 3, 2026

    I love the things I have from here

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jewel

    Site Experience Feedback

    Aug 3, 2026

    Everything was fine

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Its me

    Post-Delivery Feedback

    Aug 3, 2026

    Am happy with everything I have gotten from stoneberry

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kim

    Site Experience Feedback

    Aug 3, 2026

    Was wonderful quick and simple

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bette

    Site Experience Feedback

    Aug 3, 2026

    Shipping is too high!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    My recent experience with Stoneberry was pathetic. I don’t understand why you’ve got to check my credit every single time I put an order in. I can’t let one company destroy my credit because of inquiries

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    I got it on time and I'm very satisfied with my order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Chris

    Post-Delivery Feedback

    Aug 3, 2026

    Everything was good the size, color this includes the fit.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Cuck

    Post-Delivery Feedback

    Aug 3, 2026

    N/a

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    IT WAS MY FIRST TIME ORDERING AND IM VERY HAPPY WITH MY EXPERIENCE

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • ?

    Site Experience Feedback

    Aug 3, 2026

    I love Stoneberry selections

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Penny

    Site Experience Feedback

    Aug 3, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dr

    Site Experience Feedback

    Aug 3, 2026

    Always excellent service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JOHN

    Site Experience Feedback

    Aug 3, 2026

    EASY AND TRUE

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Stoneberry Customer Reviews | Verified Customer Reviews at Bizrate Surveys