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Stoneberry Reviews - 6,969 Post-Delivery Reviews - 9.3/10

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Certified
Most Current Certification:
Jun 18, 2026
Stoneberry is an online retailer of everything you need to make your house a home, from electronics and appliances to furniture, bedding and bath products, apparel, footwear, and even personal care or "As Seen on TV' items. The main goal of this company, is to make their customers' shopping experience "affordable and easy' through the use of their Stoneberry Credit system. Stoneberry Credit is available for customers shopping online with Stoneberry or one of its brands, which include Masseys, Mason Easy-Pay, K. Jordan, and Fifth & Glam.

Stoneberry Rating

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Post-Delivery Feedback - 6,969 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%82%
Neutral rating icon

Neutral

7%9%
Negative rating icon

Negative

7%9%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.4 out of 10

Site Experience Feedback - 47,396 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%86%
Neutral rating icon

Neutral

9%9%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Stoneberry

Showing 1 - 50 of 54,365

  • Shell

    Site Experience Feedback

    Jun 17, 2026

    I found everything i was looking for and I will be ordering again i do recommend stoneberry

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • TD

    Site Experience Feedback

    Jun 17, 2026

    It was ok

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Girard

    Site Experience Feedback

    Jun 17, 2026

    Had no.problem ordering

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Michelle

    Site Experience Feedback

    Jun 17, 2026

    My shopping experience was awesome because they have some great products to purchase in all shopping categories. I will forever continue to shop with Stoneberry as long as they continue to provide great options and choices to choose from.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • LuLu

    Site Experience Feedback

    Jun 17, 2026

    Your website is very easy to use and it is knowledgeable on various products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • C Ray

    Site Experience Feedback

    Jun 17, 2026

    I love Stoneberry

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Trace

    Site Experience Feedback

    Jun 17, 2026

    I am pleased my ordering was quick and simple.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Peggy Sue

    Site Experience Feedback

    Jun 17, 2026

    So far so good

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • hawknana

    Site Experience Feedback

    Jun 17, 2026

    Always happy with my experience and the items

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Don

    Site Experience Feedback

    Jun 17, 2026

    None

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • David

    Site Experience Feedback

    Jun 17, 2026

    Website is user friendly and easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Levi

    Site Experience Feedback

    Jun 17, 2026

    It's was nice an pleasant

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Baby girl

    Site Experience Feedback

    Jun 17, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Tree

    Site Experience Feedback

    Jun 17, 2026

    They always have what I’m looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Penny

    Site Experience Feedback

    Jun 17, 2026

    I knew what I wanted, you had it in a variety so shopping was easy. It would’ve been nice if you sold covers for outdoor lawn equipment for those of us who don’t have sheds. Overall experience good and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bowler Nana

    Post-Delivery Feedback

    Jun 17, 2026

    I called Customer service for assistance with my order. The lady was very knowledgeable, caring and helpful. I completed my order in no time. The product was everything that I had hoped it would be. If you should need something check out Stoneberry.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Big e

    Site Experience Feedback

    Jun 17, 2026

    Don't know if I'm approved not

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Dave

    Site Experience Feedback

    Jun 17, 2026

    Found it pretty easy to find and order what I wanted.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Karyn M.

    Site Experience Feedback

    Jun 17, 2026

    I’ve loved most of the items I ordered. The one that I didn’t like was the bed set that I expected to match well with my room. It was no fault of Stoneberry.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Kim

    Site Experience Feedback

    Jun 17, 2026

    Ir was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Blue

    Site Experience Feedback

    Jun 17, 2026

    Quick and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Panama

    Site Experience Feedback

    Jun 17, 2026

    My overall satisfaction was that the system worked perfectly, and I had no bad or derogative issues of my experience at all.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Jun 17, 2026

    it was good found what i needed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SanDee

    Site Experience Feedback

    Jun 17, 2026

    Good

    • Overall Rating: 5
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 17, 2026

    Great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LaineO

    Site Experience Feedback

    Jun 17, 2026

    No Complaints. Ordering was easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Val

    Site Experience Feedback

    Jun 17, 2026

    I am always happy with all the products I have ordered.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Niessie

    Site Experience Feedback

    Jun 17, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Teena G. NYC

    Site Experience Feedback

    Jun 17, 2026

    Easy They have exactly what I want I love the Stoneberry Credit.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 17, 2026

    They sent the order very very fast. I really liked it.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Daveswifty

    Site Experience Feedback

    Jun 17, 2026

    It was awesome

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sinapa

    Site Experience Feedback

    Jun 17, 2026

    Didn’t tell me what my down pymt was

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 17, 2026

    It was great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Toya

    Site Experience Feedback

    Jun 17, 2026

    Good service thanks

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BAW

    Site Experience Feedback

    Jun 17, 2026

    I found what I wanted quickly and made the purchase expeditiously.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Panda

    Site Experience Feedback

    Jun 17, 2026

    no problem with ordering and ease of finding what I want

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 17, 2026

    I check every week to see if I can afford to purchase items needed today was my lucky day I got the chair I have wanted and its on sale of course I purchased it when I can afford more furniture I will purchase from stoneberry

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Tootie

    Site Experience Feedback

    Jun 17, 2026

    Very good.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Tator

    Site Experience Feedback

    Jun 17, 2026

    Excellent

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Celler

    Site Experience Feedback

    Jun 17, 2026

    Sjop

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Queenlioniness

    Site Experience Feedback

    Jun 17, 2026

    I find it very easy to find what I'm looking for and that is refreshing

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Doula

    Site Experience Feedback

    Jun 17, 2026

    I was very pleased to be a repeat customer! My last order of towels were so nice I decided to buy more. They look perfect in my cottage.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Pumpkin

    Site Experience Feedback

    Jun 17, 2026

    Good experience wonderful options quality of goods always top rate.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 17, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gigi

    Site Experience Feedback

    Jun 17, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Charly

    Post-Delivery Feedback

    Jun 17, 2026

    My curtains were way beyond my expectations. The fabric is great. What I wanted and got a whole lot more.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Neesie

    Site Experience Feedback

    Jun 17, 2026

    Very satisfied

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 17, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Barney

    Site Experience Feedback

    Jun 17, 2026

    It was easy to find my item and to pay.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 17, 2026

    I paid for 2nd day shipping on 3 ordered items and I Only received 2 items on time. The 3rd item has NOT been received and now I have to complete a claim form by mail, in which I am still waiting to receive before I can request a Refund or a re-shipment. All of this after finally a 3rd phone call to speak with a Supervisor. I have since Finally re-ordered the Lost Bedding set. This has been a Nightmare!!

    • Overall Rating: 1
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 1
    • Customer Support: 5
    Full ratings for this review »
Stoneberry Reviews | Verified Customer Reviews at Bizrate Surveys