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Stoneberry Reviews - 6,987 Post-Delivery Reviews - 9.2/10

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Certified
Most Current Certification:
Jun 19, 2026
Stoneberry is an online retailer of everything you need to make your house a home, from electronics and appliances to furniture, bedding and bath products, apparel, footwear, and even personal care or "As Seen on TV' items. The main goal of this company, is to make their customers' shopping experience "affordable and easy' through the use of their Stoneberry Credit system. Stoneberry Credit is available for customers shopping online with Stoneberry or one of its brands, which include Masseys, Mason Easy-Pay, K. Jordan, and Fifth & Glam.

Stoneberry Rating

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Post-Delivery Feedback - 6,987 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%83%
Neutral rating icon

Neutral

7%9%
Negative rating icon

Negative

7%9%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Site Experience Feedback - 47,368 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%86%
Neutral rating icon

Neutral

9%8%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Stoneberry

Showing 1 - 50 of 54,355

  • Dave

    Site Experience Feedback

    Jun 18, 2026

    Had a great experience!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Rickfeng23

    Site Experience Feedback

    Jun 18, 2026

    The website is easy to use , great products with low prices

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Marc

    Site Experience Feedback

    Jun 18, 2026

    Lots of choices

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Harms

    Site Experience Feedback

    Jun 18, 2026

    Nice

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Beachboy/Rockaway.

    Post-Delivery Feedback

    Jun 18, 2026

    I really wanted the item I purchased and I was happy with the purchase but the price could have been a little lower. I saw the same item in a Heartland catalog for $100 less.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 18, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jlaw

    Site Experience Feedback

    Jun 18, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bonnie Boop

    Site Experience Feedback

    Jun 18, 2026

    I had a very good experience shopping on the website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nee Nee

    Site Experience Feedback

    Jun 18, 2026

    Website was easy to shop. I like the wide variety of products you offer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Jun 18, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • rustyjay

    Site Experience Feedback

    Jun 18, 2026

    always good products and fast delivery

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Barbara

    Post-Delivery Feedback

    Jun 18, 2026

    I love my shoes that I have gotten from stoneberry the right size an color,I will be ordering again Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Krissy47

    Site Experience Feedback

    Jun 18, 2026

    Good variety and user friendly website

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Not going to be able to make it.

    Site Experience Feedback

    Jun 18, 2026

    Very satisfied!

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ashhobbs

    Site Experience Feedback

    Jun 18, 2026

    Love everything about this website. Easy to navigate tons of items. Such an easy process.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 18, 2026

    Blower was not operable. Nobody sent me any info on when it would arrive. It just showed up.

    • Overall Rating: 4
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 5
    • On Time Delivery: 6
    • Customer Support: 6
    Full ratings for this review »
  • Trish

    Site Experience Feedback

    Jun 18, 2026

    na

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    it was good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    this website needs work. I could not order things inless I ordered one at a time or you kept trying to send everything to same address. I try to stick with other companies. this one I don't like anymore. Used to be so nice and helpful.

    • Overall Rating: 5
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Michelle

    Post-Delivery Feedback

    Jun 18, 2026

    I had everything I wanted in you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Paul1957

    Site Experience Feedback

    Jun 18, 2026

    Very easy to use and everything is easy to understand. Will highly recommend.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Miya

    Site Experience Feedback

    Jun 18, 2026

    It was great. I do, however, wish there was more detail for some of the product descriptions.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ellen Mellon

    Site Experience Feedback

    Jun 18, 2026

    I love Stoneberry! But the website is a bit slow!

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Moomoo

    Site Experience Feedback

    Jun 18, 2026

    Very happy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    Not too happy about joining via email and text and then I put in the promo code and it’s expired!

    • Overall Rating: 5
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Lordy Lord

    Site Experience Feedback

    Jun 18, 2026

    The ring I saw in the catalogue didn't look like the ring on line ordering.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ann

    Site Experience Feedback

    Jun 18, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Liz

    Post-Delivery Feedback

    Jun 18, 2026

    I like Stoneberry company but I need to return the product because it doesn't work which was disappointing

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Jr

    Site Experience Feedback

    Jun 18, 2026

    I have bought many things from this Co. I green happy with all.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Melissa

    Post-Delivery Feedback

    Jun 18, 2026

    I was very pleased all the way around my purchase and delivery

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Val

    Site Experience Feedback

    Jun 18, 2026

    Too many questions!!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Duong

    Site Experience Feedback

    Jun 18, 2026

    It was goood

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Luigi

    Site Experience Feedback

    Jun 18, 2026

    My experience with customer service was poor. Transferred multiple times for a simple problem and no one seems to be able to help.

    • Overall Rating: 5
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • SlS Pray

    Site Experience Feedback

    Jun 18, 2026

    It was good about finding anything you are looking for. I think there shipping is way to high. If you shop and use there cite and have an account shipping should be free.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Peace4tina

    Site Experience Feedback

    Jun 18, 2026

    Stoneberry is a great place to shop for deals. It offers all sorts of products and a credit account with easy payments.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    It was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JeannieB

    Site Experience Feedback

    Jun 18, 2026

    I love this site. I buy so many presents off this site for my family.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pooh

    Site Experience Feedback

    Jun 18, 2026

    I love stoneberry.I really needed something, but I had no money....Stoneberry was on time THANK YOU

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Racal

    Site Experience Feedback

    Jun 18, 2026

    i had good experience with it. Found what I was looking for right away.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    Good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    The website is real good and easy to do what you need to do

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • karmin

    Site Experience Feedback

    Jun 18, 2026

    favorite site and good way to go shopping thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KAT

    Site Experience Feedback

    Jun 18, 2026

    ALL WENT VERY WELL

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dinks62

    Site Experience Feedback

    Jun 18, 2026

    The website is very user friendly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jay Jay

    Site Experience Feedback

    Jun 18, 2026

    I really like the items on this site. I also was impressed with the customer service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Daboo

    Post-Delivery Feedback

    Jun 18, 2026

    I likes everything about my purchase

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nannydeb

    Site Experience Feedback

    Jun 18, 2026

    Easy

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 18, 2026

    I love the items that I purchase from this company. I get disappointed when I see back order. I have patience. Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »