Skip to main content

Stoneberry Reviews - 7,005 Post-Delivery Reviews - 9.2/10

Stoneberry logo
Certified
Most Current Certification:
Jun 23, 2026
Stoneberry is an online retailer of everything you need to make your house a home, from electronics and appliances to furniture, bedding and bath products, apparel, footwear, and even personal care or "As Seen on TV' items. The main goal of this company, is to make their customers' shopping experience "affordable and easy' through the use of their Stoneberry Credit system. Stoneberry Credit is available for customers shopping online with Stoneberry or one of its brands, which include Masseys, Mason Easy-Pay, K. Jordan, and Fifth & Glam.

Stoneberry Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 7,005 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%83%
Neutral rating icon

Neutral

7%9%
Negative rating icon

Negative

7%8%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Site Experience Feedback - 47,258 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%87%
Neutral rating icon

Neutral

9%8%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Stoneberry

Showing 1 - 50 of 54,263

  • Queen

    Site Experience Feedback

    Jun 22, 2026

    no problem placing order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Krissy

    Site Experience Feedback

    Jun 22, 2026

    Easy and fun site to find everything you can imagine

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lowe

    Site Experience Feedback

    Jun 22, 2026

    I had a good experience with the website ☺️

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Willie

    Site Experience Feedback

    Jun 22, 2026

    Good deals

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 22, 2026

    Found everything that I was looking for and love the pictures

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Licy

    Site Experience Feedback

    Jun 22, 2026

    Very easy to enter free shipping and save 20 % code

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Jun 22, 2026

    First time shopper but I got a catalog in the mail and thought I would look on site.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • C

    Site Experience Feedback

    Jun 22, 2026

    Food

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Nay

    Site Experience Feedback

    Jun 22, 2026

    My first time using this company, so far so good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Happy Me

    Site Experience Feedback

    Jun 22, 2026

    I love the great variety of things and the prices.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 22, 2026

    Good customer service

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dawnmarie9290

    Site Experience Feedback

    Jun 22, 2026

    Everything was great I really enjoyed looking on the sight.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • richie

    Post-Delivery Feedback

    Jun 22, 2026

    Fast, East and lots of options.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Sandy

    Site Experience Feedback

    Jun 22, 2026

    Ok

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Andy

    Site Experience Feedback

    Jun 22, 2026

    The shipping cost is to expensive

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Win

    Site Experience Feedback

    Jun 22, 2026

    I just came to order earbuds, found what I wanted to order and ordered it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 22, 2026

    Great

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Barbie

    Site Experience Feedback

    Jun 22, 2026

    Over interaction was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Shell

    Site Experience Feedback

    Jun 22, 2026

    I love the convenience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ginny

    Site Experience Feedback

    Jun 22, 2026

    Easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Muskie

    Site Experience Feedback

    Jun 22, 2026

    Found products right away with no trouble.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ANGEL

    Post-Delivery Feedback

    Jun 22, 2026

    Just because I have this issue doesn't mean I won't recommend them. I really like having Stoneberry. I've never had any issues with my items that I received from Stoneberry. Except for the bedroom comforter set that I got. So I washed it and all the inside crumbled up it looks so ugly I can't even put it on my bed anymore. But now this issue that I have I ordered a mother's ring and I specifically put down size 6 and the ring that I got look like a size four or five not really a five because it did not fit one of my fingers it didn't fit any of my fingers and I have been waiting for that ring. I was so anxious to receive it. And when I got it I was so happy but I was disappointed because the ring did fit at all. They did not read what I specifically put down, the size. Like I mentioned I wanted a size 6.

    • Overall Rating: 5
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 7
    • Customer Support: 10
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    Jun 22, 2026

    I dont mind this survey.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 22, 2026

    Everything was amazing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sneak

    Site Experience Feedback

    Jun 22, 2026

    Very easy to purchase

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Grahams106

    Site Experience Feedback

    Jun 22, 2026

    Always easy to order and thankful for the discount and free shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Karen

    Site Experience Feedback

    Jun 22, 2026

    My overall experience was good. I had problems with the promo code zbfree 20 it didn't give me promo

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kathy J

    Site Experience Feedback

    Jun 22, 2026

    I like that all the products are just as they look and the use is just what is advertised.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 22, 2026

    Very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Novalee

    Site Experience Feedback

    Jun 22, 2026

    All great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 22, 2026

    Excellent

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • conni3

    Site Experience Feedback

    Jun 22, 2026

    would be cool if it was a paper catalog

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bella

    Site Experience Feedback

    Jun 22, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 22, 2026

    Good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • William

    Site Experience Feedback

    Jun 22, 2026

    Website was good and everything was easy to find.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Rhonda

    Post-Delivery Feedback

    Jun 22, 2026

    I had an excellent experience with Stoneberry, I tried to refer a friend but couldn't figure out how

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • roach

    Post-Delivery Feedback

    Jun 22, 2026

    Good job

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Moogsmiller

    Site Experience Feedback

    Jun 22, 2026

    N/A

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Donot publish any name

    Site Experience Feedback

    Jun 22, 2026

    I love ordering from stoneberry. You carry some items that I have'nt seen in any stores.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lori

    Site Experience Feedback

    Jun 22, 2026

    Very Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kemina

    Site Experience Feedback

    Jun 22, 2026

    I found what I was looking for. It was in stock, and I really like Stoneberry.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ns

    Site Experience Feedback

    Jun 22, 2026

    Na

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kdk

    Post-Delivery Feedback

    Jun 22, 2026

    Stoneberry seems to have a lot of quality items and alot of different categories to choose from. The catalog in the mail really helps as the website sometimes can be be slow or hard to navigate. I Believe the quality and the tracking status has more to do with the company the product is coming from through them and the carrier for shipping if there are any issues. Stoneberry is very manageable for people without good credit and being able to pay it off early is a bonus. I definitely approve and recommend.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 10
    Full ratings for this review »
  • Revwhiteagle

    Site Experience Feedback

    Jun 22, 2026

    Later

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Dj

    Site Experience Feedback

    Jun 22, 2026

    I have found everything I purchase to be of good quality and is exactly as shown

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Baby grandma

    Site Experience Feedback

    Jun 22, 2026

    Very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • faerylady

    Site Experience Feedback

    Jun 22, 2026

    Easy to find what I needed. I used item number from catalog I got in the mail. Mail catalogs give me more time to find the items I need.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Zr

    Site Experience Feedback

    Jun 22, 2026

    I received an email through horizon outlet. dot net that stated, I had a $750 unsecured credit limit. And when I placed my order through stoneberry, it said that my account was suspended, so I'm very confused and would like an explanation.

    • Overall Rating: 4
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 4
    Full ratings for this review »
  • Justme

    Post-Delivery Feedback

    Jun 22, 2026

    Ordered online and it was very easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Pati2

    Site Experience Feedback

    Jun 22, 2026

    I’ve been looking for a rug for a while and this one was the size I needed and colors I was looking for

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
Stoneberry Reviews | Verified Customer Reviews at Bizrate Surveys