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Stoneberry Customer Reviews

Stoneberry holds a 9.2/10 overall rating and 7,310 verified post-delivery reviews on Bizrate.

Stoneberry logo
Certified
Most Current Certification:
Aug 19, 2026
Stoneberry is an online retailer of everything you need to make your house a home, from electronics and appliances to furniture, bedding and bath products, apparel, footwear, and even personal care or "As Seen on TV' items. The main goal of this company, is to make their customers' shopping experience "affordable and easy' through the use of their Stoneberry Credit system. Stoneberry Credit is available for customers shopping online with Stoneberry or one of its brands, which include Masseys, Mason Easy-Pay, K. Jordan, and Fifth & Glam.

Stoneberry Rating

Customer Certified
Certified

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Post-Delivery Feedback - 7,310 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%84%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

7%8%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.6 out of 10

Site Experience Feedback - 44,620 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%85%
Neutral rating icon

Neutral

9%10%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Stoneberry

Showing 1 - 50 of 51,930

  • JOHN

    Post-Delivery Feedback

    Aug 18, 2026

    EVERYTHING IS SATISFACTORY THANK YOU ALL SO MUCH FOR EVERYTHING

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Charlie

    Post-Delivery Feedback

    Aug 18, 2026

    I'm very happy and satisfied with the products I ordered.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Pissed off customer

    Post-Delivery Feedback

    Aug 18, 2026

    I would never recommend Stoneberry to anyone , much less my friends or family. They have the worst customer service. Dont make the mistake by purchasing anything with Stoneberry.

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 18, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Charlene Wilson

    Post-Delivery Feedback

    Aug 18, 2026

    I have nothing but good everything was what I expected and more I love everything I've gotten from there and always on time love it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Debbie

    Post-Delivery Feedback

    Aug 18, 2026

    Always a great place to shop!!! I would recommend to anyone!!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 17, 2026

    Everything about the company has been running smoothly thank you for everything

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 7
    Full ratings for this review »
  • Christal Dawn Burrell

    Post-Delivery Feedback

    Aug 17, 2026

    I overpaid my bill and I'm still trying to get you to refund it back to my pocket before the 19th

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Robyn

    Post-Delivery Feedback

    Aug 17, 2026

    I absolutely love my vacuum and my new watch. I will definitely be telling my friends and family.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Michelle

    Post-Delivery Feedback

    Aug 17, 2026

    Easy to find items you want and they ship fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kay

    Post-Delivery Feedback

    Aug 17, 2026

    Every product i have purchased was very good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 17, 2026

    Very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Goldberg

    Post-Delivery Feedback

    Aug 17, 2026

    It was the delivery part that was bad. Stoneberry was great like always and would recommend them to anyone as always.

    • Overall Rating: 5
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 5
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 17, 2026

    Great love the product thankyou

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Brick house

    Post-Delivery Feedback

    Aug 17, 2026

    I order a wide in sneakers and they send extra wide Totally to big for his feet but other than that my other order always on time so I return them back

    • Overall Rating: 5
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lovely

    Post-Delivery Feedback

    Aug 17, 2026

    The Cassette player/DVD/Radio is a perfect combination and works great. I am impressed . I appreciate your on time delivery

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kg

    Post-Delivery Feedback

    Aug 16, 2026

    Yes the things I ordered are great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Missy

    Post-Delivery Feedback

    Aug 16, 2026

    I had to call because my other number was hacked so I couldn't access my online account. Customer service were really nice and took my order for me. I will recommend to a friend. I am on a fixed income so I like that I can charge great quality items and pay for them when I receive my money. Thank you!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Conbon

    Post-Delivery Feedback

    Aug 16, 2026

    It was what brought and good

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    • On Time Delivery: 5
    • Customer Support: 1
    Full ratings for this review »
  • Tina

    Post-Delivery Feedback

    Aug 16, 2026

    I ordered things for Christmas I haven't opened yet 1 out of 4 boxes was damaged so my fingers are crossed when I open it.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Kimber

    Post-Delivery Feedback

    Aug 16, 2026

    I would order again the mattress topper I ordered was just what I was looking for.i will tell my friends about stone berry,that stone berry is true to word,and as advertised.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Outstanding

    Post-Delivery Feedback

    Aug 16, 2026

    I got a pair of ear rings and I loved then ! And the delivering services is grate and always on time And I highly recommend for friends to buy at Stoneberry.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Leo

    Post-Delivery Feedback

    Aug 16, 2026

    I don't have nothing but the best to say about stoneberry you have been treating me right since I started with y'all no complaints deliveries on time courtesy delivery person merchandise in good hands I appreciate it everything and I will continue on ordering what I need and getting it in function thank you so much stoneberry

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 16, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Deel

    Post-Delivery Feedback

    Aug 15, 2026

    I accessed Stoneberry online to look for a previous pair of athletic shoes in black. I located the last pair of Easy Spirit and purchased them for the second time. My daughter loves those shoes. Perfect width true to size and they hold up very well. They are very comfortable too!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 15, 2026

    Very good

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kaye

    Post-Delivery Feedback

    Aug 15, 2026

    Had no issues. Found what I wanted easily. I have already referred you to a couple of my friends.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Pud

    Post-Delivery Feedback

    Aug 15, 2026

    Chair pads were very cheaply made.Very thin padding.$39.99 for 4 plus shipping.I waited nearly 3wks to get them.Very disapointed in workmanship.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 4
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • Purplelady

    Post-Delivery Feedback

    Aug 15, 2026

    Everything came well packed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lisa

    Post-Delivery Feedback

    Aug 15, 2026

    I got a bill before I got the product. The product works just not as good as described. It wasn’t worth what I paid for it. I would not recommend it.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 6
    • Customer Support: 8
    Full ratings for this review »
  • Jeannie B

    Post-Delivery Feedback

    Aug 15, 2026

    I love the items I order from Stoneberry. The dress and shoes match perfectly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Peg

    Post-Delivery Feedback

    Aug 15, 2026

    I will always recommend Stoneberry. I love their products. I have no complaints.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • pogo

    Post-Delivery Feedback

    Aug 15, 2026

    fast delivery, good quality, exceeded my expectations

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tomtom

    Post-Delivery Feedback

    Aug 15, 2026

    I bought a blanket and it is so.soft and warm. And I love the color of it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mpvip

    Post-Delivery Feedback

    Aug 15, 2026

    My recent order and satisfaction, I'm very well satisfied with it and definitely I would recommend friends and family to stoneberry it was good and easy to order as I follow the instructions the shipping was correct from what was expected it's always good to shop at Stoneberry. I always receive my magazine in the mail 📬

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • AmericanPTY

    Post-Delivery Feedback

    Aug 14, 2026

    Everything was ok

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 14, 2026

    Great store

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Nevie

    Post-Delivery Feedback

    Aug 14, 2026

    Great products prices and service

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Tj

    Post-Delivery Feedback

    Aug 14, 2026

    Overall satisfied from the ordering to the delivery

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Carol30000

    Post-Delivery Feedback

    Aug 14, 2026

    Excellent experience with ordering and delivery

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • ChaCha

    Post-Delivery Feedback

    Aug 14, 2026

    I've told both of my aids, about stoneberry, and they both were excited looking through the catalogs, and are going to order from stoneberry because they love the items I received.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Terry

    Post-Delivery Feedback

    Aug 14, 2026

    I love ordering from stone berry. I get everything I want

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Cgardner

    Post-Delivery Feedback

    Aug 14, 2026

    Overall great experience, but shoes I ordered are on back order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Vida

    Post-Delivery Feedback

    Aug 14, 2026

    I will highly recommend stoneberry

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 14, 2026

    Awesome product! Awesome shipping!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Sophie

    Post-Delivery Feedback

    Aug 13, 2026

    Good quality

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Terry

    Post-Delivery Feedback

    Aug 13, 2026

    My order was. Shipped to my satisfaction. With one exception my Meredith blue tooth speaker ear buds was not included the head phones and speaker was just the ear buds was not in the box.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mark

    Post-Delivery Feedback

    Aug 13, 2026

    I would recommend Stoneberry to anyone

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Carol

    Post-Delivery Feedback

    Aug 13, 2026

    My daughter loved the computer she uses it everyday and yes I would recommend you to anyone you have been a loyal person to work with and I thank you very much

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Michelle

    Post-Delivery Feedback

    Aug 13, 2026

    The ring is nice and all the birthstones are on it so I plan to keep it because returning it and waiting for a new one to come in would be too much trouble. A picture of the ring with numbered placements was provided so you could put birthstones where you wanted them and mine did not have this correct. It was not the way I ordered it. I will not buy anything with personalization on it from this company again.

    • Overall Rating: 7
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
Stoneberry Customer Reviews | Verified Customer Reviews at Bizrate Surveys